Gilena Holidays from £256

Rooms were decent and clean but área surrounding hotel was not very nice.

Service was great. They were very response and addressed our concerns. But the property is more 3 stars than 4. We had two small beds together in one room. My wife’s bed was slipping from the end so 20-30 pct was unusable and mattress should be replaced. Bathroom also had duct tape on the ceiling and the shower is barely 2 feet wide. I couldn’t shower without hitting my hand somewhere. Location is great but I wouldn’t stay here again. Would look for an actual 4 star hotel.

Bar on the roof was not staffed. Check in took an incredibly long time even with only 1-2 people in line to check in. The room was overall good, I liked the separated toilet from shower design. Pool deck was well maintained and large. Many doors and elevators squeaked very loudly and for a long time. They seemed to be ready for lublication service.

Mostly the bathroom structural issues in room 441: Shower spray water leaking out to the outside floor due to the poor sealing of the glass door at its bottom. Toilet seat laid out structurely too close to the side of the sink making you sit on it at an uncomfortable angle. Towel rack on the bath tub end is way up/too high to be easily reached, or hanged back on. The bath tub end/entering side is inherently designed curved by its manufacturer making it dangerously slippery/going downhill, especially for seniors, when the right foot is placed first inside the tub to enter (the half width glass shower door blocks you on the left/shower head side from entering). There is no grab bar at your standing level to keep your balance when entering. You must shut the door fully when inside the bathroom, otherwise it slowly moves to the middle of the space at 45 degrees angle just behind you to bug you when you are using the sink. Lack of an additional small towel to wipe off the sprayed water on the sink flat surface after using it, or leave it at that, looking unclean/untidy.