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Reviews of Bristol Hotel

3 out of 5
Bristol Hotel
Cathedral Square,P O Box 56, 8/10, Gibraltar, GIB

Reviews

6.6
Rating 10 - Excellent. 7 out of 43 reviews" "
Rating 8 - Good. 15 out of 43 reviews" "
Rating 6 - Okay. 10 out of 43 reviews" "
Rating 4 - Poor. 6 out of 43 reviews" "
Rating 2 - Terrible. 5 out of 43 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

5.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Hotel located is in nice area and walkable to everywhere. Quest and clean , small rooms ,really outdated and not much technology, I think renovation will help this hotel to look great in the future if owners take care of it . It’s pool on the side and bar , thank you
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Really good location, friendly and helpful staff at this hotel. Decor old and tired, could really do with an upgrade.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice staff, excellent location,good facilities ,comfy room
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness
The room I got las large and bright. Beds are comfy. Lets be honest but the place is dated and is in need of an update. Location is perfect however. Its an okay hotel for what you pay. In fairness the other hotels in the area are all the same vut cost more
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Nothing note worthy. ÀDecor was dreary and drab to say the least. Very expensive for what it was. Absolutely no character which wzs a disappointment as i expected plenty loke it was when my great, great grandfather owned it. Stay somewhere else.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
I booked hotel for somewhere to sleep the bed was comfy room big I slept very good
Stayed 10 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
The Bristol is very central in Gibraltar. It is in a great spot for: shopping, bars and rrstaurants. It is a badic hotel but the price for Gibraltar reflects that. It is quite dated but clean and the staff are friendly.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to town centre, taxis, eateries and bus stops.
Stayed 7 nights in Jun 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Amenities, property conditions & facilities
Good location. Staff obviously trying hard but building very run down, completely outdated and there was no food available except breakfast. Not even tea/coffee facilities in the room.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice older building. Good shape. Friendly staff. Comfortable bed
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
The pool area looked very dark and depressing , very small . the whole hotel needs pulling into the current century. Good position if you like to explore the old town . Didn't have the the m breakfast as the dining room looked as bad as the swimming area .
Stayed 1 night in May 2019

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Call it a Hostel or Boarding House, not a Hotel
Not a great place at all. As soon as you leave the lobby, you realise its very out of date and not invested in. I was on the upper 3rd floor and the room was very dated. Brown wood stain and pink walls, the 2 single beds were very hard and difficult to get comfortable on, others were saying the same! The bathroom was very small, better to get undressed in the bedroom as there wasn't enough room. The shower was a dribbling affair with very poor water pressure which took ages. There were no drink making facilities in the rooms, I guess the electrics wouldn't cope with the kettle loads. Breakfast was also poorly thought out. One choice of cold meat, one choice of hard cheese, bread / toast, boiled eggs and cornflakes. Not an exciting affair at all. Other than breakfast, you couldn't get a meal any other time of the day, there was a coffee machine and a snack machine on the ground floor. Generally, the place was in a poor state and I would not stop there again.
Stayed 5 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is a very old, tired hotel in desperate need of renovation. The rooms are like something from the 1950's. It's almost impossible to have a shower becauseof the low water pressure. We skipped breakfast not wanting to eat in smelly night bar where it's served. It's a real pity because the hotel is in an excellent location and the staff we encountered were very helpful and pleasant.
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
The hotel was a bit shabby but it was in a good location. Some of the staff were friendly and helpful but others were considerably less so.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Feb 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Property is in a good location, central for shops and eateries It is very tired in side, badly worn carpets, no tea making in room, window obscured by (pointless) fridge, terrible smokey odour from tiny badly laid out and refurbished bathroom. We cut our stay there short and went to The Rock
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Lovely New Years stay. Could do with DND signs on the door
Stayed 2 nights in Dec 2018

6/10 Okay

Sarah, Plymouth, UK

Liked: Staff & service
Disliked: Room comfort
Hotel in Good position to access everything. Hotel a little tired. Bed really uncomfortable.
Stayed 3 nights in Nov 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Perfect location, but very outdated and dull, needs a good refurbishment. Needs painting up at least. Drinking glasses to small, had to keep getting up to top up juice. Staff very friendly and helpful.
Stayed 3 nights in Nov 2018

2/10 Terrible

Paul, Wales

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very poor very dated dissatisfied in need of refurbished
Stayed 1 night in Oct 2018

6/10 Okay

Anne, UK 🇬🇧

Liked: Staff & service, room comfort
OK overnight hotel
Mid value hotel. Breakfast is a bit of a letdown. Central to town
Stayed 1 night in Oct 2018

4/10 Poor

Donald

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The hotel is badly in need of renovation. The beds are hard and the pillows are old and worn out. Noise the first night forced us to use earplugs. Staff were uninterested. When I asked for a couple more pillows, I had to go down to reception and was thrown the pillows and pillow cases across the counter. The rooms have old dropped ceilings and panelling. The 18 inch TV was basically unviewable from across the room. The breakfast had no fruit. One of the worst hotels I have ever stayed in. Expedia should have a good look at this one before continuing their relationship.
Stayed 2 nights in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Old fashioned smelly
No shower working dirty smelly wardrobes no tea/coffee facilities nosy old air conditioning hanging down curtains and rock hard bed and no responce from staff about our completes a totally unbelievable bad experience
Stayed 4 nights in Aug 2018

6/10 Okay

Carol, Bristol UK

Liked: Cleanliness, staff & service, room comfort
Old fashioned but clean
The Bristol is stuck in a time warp. It does need updating but the bedding was clean, the towels good and the shower hot. We had a huge room. Breakfast could be better. It wouldn't take much to provide nice fresh rolls instead of sliced bread, or real coffee instead of instant. That said, it was reasonably priced and fine for a short visit

8/10 Good

Frederick , Melbourne

Liked: Cleanliness, staff & service, room comfort
Old school British Hotel in Gilbratar, recommend
Hotel in the way it looked reminded me of Faulty Towers, having been too England properly before, the description of old stately hotel is apt. My room was great, somehow i booked a room with a double & single bed, so was lot roomier. Thinking if had of booked double room wouldn't have been much bigger than usual Spanish rooms. Decor/room was old (1960's?), with bathroom looking like it was squeezed in where could & bit make shift. But was fully functionable and had a bath as well. Wifi was okay, nothing great but functionable. Bed comfortable and considering location wasn't too noisy at all. Air Con an old stand alone system that made lots of noise and didn't time out as expected, but worked out if i left the windows open all day if then kept cool. Wasn't in room much but it was more than satisfactory and no complaints (maybe fix the air con). Breakfast was available, sorry not sure if had to be paid for seperately, can't remember. Buffet style - cereal, toast, juice, coffee (nescafe instant), and didn't try but what appeared to be yogurt tubs and ham, eggs & sone other animal by product. Place wasn't cheap, but compared to others and limited decent accommodation on The Rock i was pleased. On the whole the staff were very pleasant. Only real downside was no way to secure your room when out, and each time left hotel needed to drop key at front desk & pick up again. Was annoying and felt my coming & going annoyed the staff but it was their rule. 24 hour desk.
View of room from bed, bathroom on right, door ahead.

6/10 Okay

jennifer, omaha

Liked: Cleanliness, staff & service, room comfort
Location great!
We had a car and lucked into getting one of only a few available spots to park just outside the hotel doors on the street. That was their only "parking"! Debated not using the car to drive up the rock, for fear of losing our parking spot. Great location! Tired but big room.

8/10 Good

Noriaki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Hotel muy anticuado. La habitación con olor a rancio. La vistas a un patio interior.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Our room was very large. The bathroom had a bathtub. Parking right in front of the hotel. Super friendly staff. 20 steps from the shopping district. 2 minutes from the registry office..
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2019

8/10 Good

Giulia, Milano

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Posizione strategica, atmosfera affascinante, personale molto disponibile e cordiale. Letto molto piccolo, pulizia non ottimale nella camera (polvere sui mobili).
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Business traveller
hotel anticuado y muy deteriorado, Ubicación excelente
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Un hotel correcto, la mujer de la recepcion y del desayuno muy amables
Stayed 1 night in Sep 2018

6/10 Okay

Ralf&Andrea, Donauwörth

Disliked: Property conditions & facilities, room comfort
Für eine Nacht ist es zumutbar.
Haben eine Nacht gebucht um Gibraltar am Abend und am Morgen in Ruhe zu erkunden.
Stayed 1 night in Jul 2018