Gertwiller Holidays from £319

This is a lovely hotel that is clean and close to the sites of the city. You are within walking distance to the Petite France district which houses the cathedral, Christmas markets, shopping and many restaurants. We stayed in an apartment which was lovely, it was well appointed, clean and comfortable. The breakfast is a wonderful perk with generous offerings. We were, however; disappointed with the service we received. Upon arrival, we were made to wait some time and not given appropriate information for our stay including; check-out times, cleaning, the location of our apartment and assistance with our baggage even though we requested it. We were also given the keys to the wrong room and entered a room that was occupied. Our keys never worked throughout our entire stay and we had to get new ones every time we came and left which was quite inconvenient. We were told that we could not lock our room from the inside as this is why the keys were not working, which made us quite uncomfortable, We also requested cleaning and left our door sign out from 11am-11pm and our room was never cleaned. We really enjoyed the room and location of the hotel, but the service left something to be desired.

Conveniently located across the street from the main train station. The hotel is older, but clean. Staff was very nice and knowledgeable about the area.

Loved the character of the rooms and the location is the best! Staff were extremely friendly and accommodating!

Lovely hotel. Super soft bed. Powerful shower. Clean. Quiet. Well presented. Would highly recommend!

The room was modern, spacious and very clean. Staff was helpful and polite, breakfast was amazing! Definitely recommend