Indoor pool, outdoor pool
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Reviews of Geroldswil Swiss Quality Hotel

3.5 out of 5
Geroldswil Swiss Quality Hotel
Huebwiesenstrasse 36, Geroldswil, ZH

Reviews

7.6

Good

Rating 10 - Excellent. 15 out of 75 reviews" "
Rating 8 - Good. 40 out of 75 reviews" "
Rating 6 - Okay. 12 out of 75 reviews" "
Rating 4 - Poor. 5 out of 75 reviews" "
Rating 2 - Terrible. 3 out of 75 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from R. Carpentieri on 12 Dec 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Geroldswil Roberto Carpentieri General Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
review
nice hotel - a little isolated - good bus services check out 10:00 is too early
Stayed 3 nights in Oct 2019
Response from Roberto Carpentieri, General Manager on 31 Oct 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Geroldswil Roberto Carpentieri General Manager

2/10 Terrible

Verified traveller

Stayed 2 nights in Sep 2019
Response from R. Carpentieri, General Manager Hotel Geroldswil on 2 Oct 2019
Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Auch wenn wir es bedauern, dass Sie keine besseren Erfahrungen bei uns gemacht haben, hilft uns Ihre Beurteilung dazu zu lernen und uns zu verbessern. Wir arbeiten daran, es unseren Gästen an nichts fehlen zu lassen. Wenn Sie uns die Chance geben, Ihr Vertrauen zurück zu gewinnen, garantieren wir Ihnen, unser Bestes zu geben, damit Sie genauso gute Erfahrungen mit uns machen können, wie andere Gäste. Mit freundlichen Grüßen, Hotel Geroldswil Roberto Carpentieri General Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019
Response from Roberto Carpentieri, General Manager on 26 Jun 2019
Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Hotel Geroldswil Roberto Carpentieri General Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel & location with very friendly staff at reception. Breakfast was excellent & the Bosnian lady was always so friendly & kind providing a excellent service with a smile during each morning of our 10 day stay. The swimming pool & sauna was outstandingly clean. We would most definitely stay here again. Thank You. 10/10
Stayed 9 nights in Apr 2019
Response from Roberto Carpentieri, General Manager on 30 Apr 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Geroldswil Roberto Carpentieri General Manager

8/10 Good

Serni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice stopover
A great way to end a trip, as we were flying out of Zurich. We arrived late, yet front desk and restaurant went out of their way to make sure we were taken care of. Nearby gas stations to fill the car up at, en route to the airport. A quiet, safe neighborhood, and abundant paid underground garage parking. Hotel has access to a good civic pool. While I didn't notice any available air-conditioning, opening the big windows helped on the warm night. Maybe if I had gone to the front desk, they could've helped out with a fan, but a rainstorm outside made the falling rain and cooler accompanying temperature a pleasant night.
Stayed 1 night in Jun 2018
Response from Roberto Carpentieri, General Manager on 18 Jun 2018
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Geroldswil Roberto Carpentieri General Manager

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Comfortable Stay in Zurich Outskirts
Although I arrived in the morning, hours before the official check in time, a room (clearly an upgrade) was ready for me. Very comfortable. Good inclusive breakfast.
Stayed 1 night in Nov 2017
Response from Hotel Geroldswil on 11 Dec 2017
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Geroldswil Roberto Carpentieri General Manager

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Quality hotel
Quality hotel with friendly support staff. Not much in the immediate area.
Response from General Manager on 28 Feb 2017
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Geroldswil Roberto Carpentieri General Manager

8/10 Good

Ali, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and comfortable stay
I will stay in the same hotel during my next visit to Zurich .
Response from Roberto Carpentieri, GM Hotel Geroldswil on 2 Feb 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Geroldswil Roberto Carpentieri General Manager

8/10 Good

Ali reza, Copenhagen

Liked: Cleanliness, staff & service, room comfort
Good price in zurich near to city
Nice staff . Clean and safe . Good price for zurich . 30 min to zurich hb city centre by bus and train
Response from Hotel Geroldswil on 21 Jun 2016
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Geroldswil Roberto Carpentieri General Manager

10/10 Excellent

Christopher, St. George, Utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Moevenpick is 15 minutes from the airport and 20 minutes from downtown Zuerich. The rooms are large and the bed is very comfortable. Everything is clean and perfectly maintained. The staff is very friendly. We have stayed here a few times and we will definitely stay here next time we are in Zurich.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Geroldswil Roberto Carpentieri General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value Zurich hotel
Decent hotel, near Zurich airport priced well compared to other hotels in the area.
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hotel Geroldswil Roberto Carpentieri General Manager

8/10 Good

Not Provided, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Bed is so nice
Response from Hotel Geroldswil on 28 May 2016
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Geroldswil Roberto Carpentieri General Manager

10/10 Excellent

Yousuf, M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and close to city centre
Hotel was nice and clean. Easy access to hwy and close to point of intrest.
Response from Swiss Quality Hotels International on 30 Sept 2015
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Geroldswil Roberto Carpentieri General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
swimming pool was closed :-(
Response from Swiss Quality Hotel on 17 Oct 2015
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Geroldswil Roberto Carpentieri General Manager

8/10 Good

Jane, Riverside

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zurich suburb
Located in a quiet suburban neighborhood with garage parking. Breakfast was excellent.
Response from Swiss Quality Hotel on 8 Aug 2015
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Geroldswil Roberto Carpentieri Deputy General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
visiting zurich from new zealand
during our stay at the geroldswil we found the staff to very helpful and well spoken in English. the two restaurants both offered beautiful food with the pizzeria having some of the best pizza I have had. also the area it was in was nice and quiet away from main roads and offering a nice choice of local shops including chemists and food stores
Response from Martina on 23 Apr 2014
Dear guest Thank you for rate us. It is nice to hear, that you are a well stay at our hotel. We take all reviews very seriously and will continue internally where possible to edit. Would look forward to welcoming you back with us and remain with best regards, Hotel Geroldswil, Roberto Carpentieri, Rooms Revenue Manager

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Response from Hotel Geroldswil on 9 Jan 2016
Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Hotel Geroldswil Roberto Carpentieri General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very Short Stay
This was a very short visit to this hotel so I have little experience of the hotel but staff are very helpful.
Response from Hotel Geroldswil on 9 Jan 2016
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Geroldswil Roberto Carpentieri General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Hotel Geroldswil on 9 Jan 2016
Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Hotel Geroldswil Roberto Carpentieri General Manager

6/10 Okay

kam, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was not happy that the hotel was far away and i had to pay for taxi's which became more expensive.
The actual hotel was great but the location was not. I had to pay a lot of money on taxi's just to get around. In fact, i am sure that i have paid same amount as my holiday just on travelling around. Breakfast buffet was great and lasted me towards late afternoon. There is a co-op near the hotel including a pizza place which were handy. Free internet was great as well in the hotel lobby. Staff were friendly and pleasant. Was a little surprised that everyone spoke german.
Response from Hotel Geroldswil on 29 Sept 2015
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Geroldswil Roberto Carpentieri General Manager

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

6/10 Okay

Kämpfer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2021

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pakiert habe ich in der Parkgarage und musste bezahlt fr.14.50 Dies finde ich der Hammer, obwohl ich im Hotel übernachtet, und gegessen habe.
Stayed 1 night in Feb 2020
Response from R. Carpentieri on 25 Feb 2020
Lieber Gast Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Der Betrag setzt sich aus Hotel Garage CHF 12.00 und der City Tax CHF 2.50 pro Tag zusammen. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Hotel Geroldswil Roberto Carpentieri General Manager

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes Personal. Das Abendessen war auch sehr gut. Es hat uns gut gefallen.
Stayed 1 night in Feb 2020
Response from R. Carpentieri on 24 Feb 2020
Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Hotel Geroldswil Roberto Carpentieri General Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from R. Carpentieri on 3 Dec 2019
Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Hotel Geroldswil Roberto Carpentieri General Manager

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Roberto Carpentieri, GM Hotel Geroldswil on 23 Nov 2019
Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Hotel Geroldswil Roberto Carpentieri General Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019
Response from Roberto Carpentieri, General Manager on 21 Nov 2019
Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Hotel Geroldswil Roberto Carpentieri General Manager

8/10 Good

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Roberto Carpentieri, General Manager on 12 Apr 2019
Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Hotel Geroldswil Roberto Carpentieri General Manager

8/10 Good

Franz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
praktisch gut und zum entspannen...
Stayed 1 night in Jan 2019
Response from Roberto Carpentieri, General Manager Hotel on 6 Mar 2019
Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Hotel Geroldswil Roberto Carpentieri General Manager

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Gutes Frühstücksbuffet und Service in Ordnung.
Stayed 1 night in Dec 2018
Response from Roberto Carpentieri, Hotel Geroldswil on 22 Dec 2018
Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihren Gästen der Aufenthalt bei uns gefallen hat, sowie Ihnen die Tagung bei uns gut gelungen ist. Wir würden uns freuen, Sie und Ihre Gäste schon bald wieder bei uns begrüßen zu dürfen! Hotel Geroldswil Roberto Carpentieri General Manager

2/10 Terrible

A

Disliked: Cleanliness, property conditions & facilities, room comfort
Die Zimmer sind OK. Aber das Hotel ist sehr sehr alt und aufgebaut wie ein Gefängnis. Das Gebäude ist überhaupt nicht geeignet für ein Hotel. Der Aufenthalt ist sein Geld nicht wert. Beim Frühstück gab es wirklich wenig zur Auswahl und das was zur Auswahl stand war vom Vortag - hat zumindest den Eindruck gemacht.
Stayed 1 night in Oct 2018
Response from Thomas on 6 Dec 2018
Geschätzter Gast. Vielen Dank für die Zeit, welche Sie sich genommen haben um Ihren Aufenthalt bei uns zu kommentieren. Um auf Ihre Kritik einzugehen sind die baulichen Gegebenheiten vorgegeben, ohne dass wir hier grossen Einfluss nehmen könnten. Wo wir punkten können ist mit der Dienstleistung, welche uns auch immer wieder attestiert wird. So geben uns auch bei der Präsentation des Frühstücksbuffets grösstmögliche Mühe bei dessen Zusammenstellung. Von verschiedenen Müesli's, warmen und kalten Speisen, Prosecco bis gar hin zu einer Honigwabe versuchen wir unser Frühstücksbuffet so ansehnlich wie möglich für den Gast zu gestalten. Sollte es aus für uns nicht nachvollziehbaren Gründen an der Angebotsvielfalt während Ihres Aufenthaltes gemangelt haben so entschuldigen wir uns in aller Form. Unser Bestreben zielt dahin, dass wir eine enge Kundenbindung mit unseren Gästen aufbauen. Sollten wir dies in Ihrem Fall nicht erreicht haben so tut uns das sehr leid. Wir sind dennoch davon überzeugt, dass das von Ihnen Beschriebene eine unglückliche Ausnahme war und hoffen, dass Sie unserem Haus eine 2. Chance zugestehen. In diesem Sinne danke ich Ihnen nochmals für die fairen Worte und verbleibe mit freundlichen Grüssen. Thomas Brunnschweiler, Vize Direktor

8/10 Good

Rolf

Liked: Staff & service
OK för affärsresa
OK för affärsresa men mat priserna är mycket dyra.
Stayed 1 night in Sep 2018
Response from Roberto Carpentieri, General Manager on 25 Sept 2018
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Geroldswil Roberto Carpentieri General Manager

8/10 Good

Gisela

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2018
Response from R. Carpentieri, General Manager on 19 Sept 2018
Gentile cliente, Grazie della bellissima recensione del nostro hotel! Siamo molto contenti che la sua permanenza è stata piacevole e ci auguriamo di rivederla presto. Cordiali saluti, Hotel Geroldswil Roberto Carpentieri General Manager

8/10 Good

Jacopo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Facile da raggiungere
Struttura comoda per viaggio di lavoro, facile da raggiungere dall’autostrada, ampio parcheggio e ristorante discreto.
Stayed 1 night in Jul 2018
Response from Hotel Geroldswil on 16 Aug 2018
Gentile cliente, Grazie della bellissima recensione del nostro hotel! Siamo molto contenti che la sua permanenza è stata piacevole e ci auguriamo di rivederla presto. Cordiali saluti, Hotel Geroldswil Roberto Carpentieri General Manager

10/10 Excellent

michael, ludwigshafen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kurzreise in die schöne Schweiz. Zum Freunde treffen
Stayed 1 night in May 2018
Response from Roberto Carpentieri, GM Hotel Geroldswil on 10 May 2018
Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Hotel Geroldswil Roberto Carpentieri General Manager

8/10 Good

dänny, emmental

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Praktisch gelegen Business mässig
Geschäftlich optimal, service freundlich, gute Vernetzung, zimmer auch ideal, Frühstückbuffet etwas dürftig, bei Glutenalergen muss vorab angemeldet werden, schade dies sollte im System vorhanden sein, vorallem weil es so deklariert ist in der Karte
Stayed 1 night in Mar 2018
Response from Roberto Carpentieri, General Manager on 11 Mar 2018
Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und werden Ihre Punkte intern besprechen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Hotel Geroldswil Roberto Carpentieri General Manager

6/10 Okay

Torsten

Liked: Cleanliness, staff & service
Im Zimmer war es sehr laut, da sehr wahrscheinlich im Stock darunter die Küche war und somit war Lärm bis ca. 22:30h, was sehr unschön war!
Stayed 1 night in Feb 2018
Response from Roberto Carpentieri, General Manager on 11 Mar 2018
Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Auch wenn wir es bedauern, dass Sie keine besseren Erfahrungen bei uns gemacht haben, hilft uns Ihre Beurteilung dazu zu lernen und uns zu verbessern. Wir arbeiten daran, es unseren Gästen an nichts fehlen zu lassen. Wenn Sie uns die Chance geben, Ihr Vertrauen zurück zu gewinnen, garantieren wir Ihnen, unser Bestes zu geben, damit Sie genauso gute Erfahrungen mit uns machen können, wie andere Gäste. Mit freundlichen Grüßen, Hotel Geroldswil Roberto Carpentieri General Manager

8/10 Good

Lars Tinggaard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God beliggenhed tæt på Zürich
Gid beliggenhed tæt på Zürich. Venligt personale. Bemærk dog at receptionen er ubemandet efter kl 22. Super fin morgenmads buffet
Stayed 1 night in Jul 2017
Response from Hotel Geroldswil on 28 Jul 2017
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Geroldswil Roberto Carpentieri General Manager

8/10 Good

Bertrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017
Response from Hotel Geroldswil on 28 Jul 2017
Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées. Hotel Geroldswil Roberto Carpentieri General Manager

8/10 Good

Serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017
Response from Hotel Geroldswil on 22 Jun 2017
Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Hotel Geroldswil Roberto Carpentieri General Manager

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Hotel Geroldswil on 6 Jun 2017
Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Hotel Geroldswil Roberto Carpentieri General Manager

4/10 Poor

søren

Disliked: Room comfort
Response from Hotel Geroldswil on 5 May 2017
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Hotel Geroldswil Roberto Carpentieri General Manager

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
DISAPPOINTING
I choose this hotel, looking to have a morning swim, since I learnt it has a swimming pool, but I found that it only open at 8 = No morning swim ! Moreover the mattress of my bed was too hard, the feather-like cover was too much, due to the hight temperature in the room (w/o custom regulator) , and the pillow was too thin = very poor sleeping ! - A part the above, anithing else is OK, it has friendly staff, it in quiet, and a it own good car park.
Response from Roberto Carpentieri, GM Hotel Geroldswil on 29 Nov 2016
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Hotel Geroldswil Roberto Carpentieri General Manager

10/10 Excellent

Tetyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
Nice and comfortable
Response from General Manager on 28 Oct 2016
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Geroldswil Roberto Carpentieri General Manager

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 22 Oct 2016
Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Auch wenn wir es bedauern, dass Sie keine besseren Erfahrungen bei uns gemacht haben, hilft uns Ihre Beurteilung dazu zu lernen und uns zu verbessern. Wir arbeiten daran, es unseren Gästen an nichts fehlen zu lassen. Wenn Sie uns die Chance geben, Ihr Vertrauen zurück zu gewinnen, garantieren wir Ihnen, unser Bestes zu geben, damit Sie genauso gute Erfahrungen mit uns machen können, wie andere Gäste. Mit freundlichen Grüßen, Hotel Geroldswil Roberto Carpentieri General Manager

4/10 Poor

Anonimo

Disliked: Staff & service, property conditions & facilities, room comfort
Albergo di transito
Nonostante sia ubicato in un piccolo paese, non è possibile trovare un posto per parcheggiare che sia gratuito. Il park dell'hotel è la soluzione più comoda ( e cara). Nella nostra stanza alle prime luci dell'alba si cominciato a sentire un rumore che pareva quello di un trapano, probabilmente le canne dell'acqua o degli scarichi dei bagni che gli altri ospiti avevano iniziato ad usare. L'hotel si trova proprio sul corridoio di discesa dell'aeroporto, se si tiene la finestra aperta si avverte chiaramente il rumore degli aerei. Colazione assai povera e personale assente, poco dopo le otto del mattino. Immagino fossimo gli ultimi.
Response from Hotel Geroldswil on 29 Aug 2016
Gentile cliente, Grazie del tempo dedicato a condividere le sue impressioni! Mi dispiace molto per la sua esperienza, ma è grazie a commenti come i suoi che possiamo capire come ed in cosa migliorare. Lavoriamo intensamente per garantire la miglior esperienza possibile ai nostri ospiti, ma evidentemente questa volta le cose non sono andate per il verso giusto. Se ci darà la possibilità di riguadagnarci la sua fiducia, le garantisco che faremo del nostro meglio per offrirle la qualità ed il servizio già apprezzati da tanti dei nostri ospiti. Cordiali saluti, Hotel Geroldswil Roberto Carpentieri General Manager

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Hotel nella media
viaggio di lavoro senza molte pretese. Hotel nella media
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hotel Geroldswil Roberto Carpentieri General Manager

8/10 Good

Schreinerei Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wir hatten dieses Mal sehr schöne und große Zimmer
Keine freien Parkplätze, teuer anmieten
Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Hotel Geroldswil Roberto Carpentieri General Manager

8/10 Good

Stéphane, Paris

Liked: Cleanliness, property conditions & facilities, room comfort
Bon hôtel, super restaurant sur place
Bon accueil, mais parking mal indiqué et cher. Arrivée un peu étrange face à un supermarché. Très bon restaurant sur place, mais lenteur du service. Dommage.
Response from Hotel Geroldswil on 30 Apr 2016
Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées. Hotel Geroldswil Roberto Carpentieri General Manager