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Reviews of Apple 1 Hotel Gurney

2 out of 5
Apple 1 Hotel Gurney
No 370 Jalan Burma, Georgetown, George Town

Reviews

4.6
Rating 10 - Excellent. 0 out of 10 reviews" "
Rating 8 - Good. 2 out of 10 reviews" "
Rating 6 - Okay. 3 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 4 out of 10 reviews" "

5.6/10

Cleanliness

5.4/10

Staff & service

7.0/10

Amenities

4.6/10

Property conditions & facilities

Reviews

6/10 Okay

JamesNorman, Perth, West Australia

Travelled with partner
Liked: Staff & service
The caretaker /manager, Mr Lim, is a cheerful, friendly, and super helpful man. He is a credit to the owners, and i just hope they realise what a dedicated, and helpful man they have running their establishment. Without Mr Lim, the gurney would be nothing..!!
Stayed 3 nights in Feb 2020
Response from Victor LIM on 19 Feb 2020
Appreciate your feedback and hope to see you again. Thanks.

8/10 Good

ShahrilRashid, Ipoh

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities
Everything is good, location is good, price is reasonable. Downside is there’s too many mosquitoes
Stayed 2 nights in Jan 2020
Response from Afikah (Ms.) on 5 Feb 2020
Hi Shahril Rashid, Thank you for your feedback. We are glad that you like our location and services. However, we fell short in certain areas. We are sorry to hear that you not have a good night sleep experience. Thank you for bringing this for our attention. We will definitely take a look into it. Hope you give us another chance to make it right and see you again

8/10 Good

lina, jakarta

Liked: Cleanliness, staff & service, room comfort
nice hotel near hospital..
nice and clean hotel, a little bit small but its ok.. near hospital, and easy access in town
Stayed 1 night in Mar 2018
Response from Ms. Afikah on 1 Apr 2018
Thank you for your review.

2/10 Terrible

PRABHDIAL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NEEDS TRAINING FOR NON COURTESY HOTEL
THE STAFF WERE NOT RESPONSIBLE A SIMPLE REQUEST OF EXTRA PILLOW WAS MET WITH RESISTANCE SAW GUEST DRYING OUT THIER LAUNDRY AS PER DOMESTIC DWELLING. NO BILL WAS PROVIDED NO THANK YOU EVER MENTIONED

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is an inn, not called a hotel
It is very disappointing hotel with a simple and poor accommodations. A room is too small without free toiletries and a refrigerator as stated on hotel advertising. A room is not yet clean up with opened window after check in and there are many mosquitoes. It takes 5 minutes to boot up the engine of an air-conditioning. It is a two-storeyed building with outside reception area. If you stay at ground floor, it is necessary to lock up the window and door carefully at night. It is because a receptionist sometimes not at the place. Also, the hotel forgot to do the daily housekeeping as required by us. (just change some tidy towels). Maybe the hotel amenities are too old. We are shocked and frightened by the power was cut off suddenly. Since the fuse had blown by the thunder and heavy raining. It is very bad experience and not recommend to friends. This hotel is not worth the price.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

2/10 Terrible

David, Buriram

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
Room was a basic concrete box just larger than the bed. The doorway to the shower had to be left open until you turned around in the shower. Everything was just too small to swing a cat.

6/10 Okay

Henry, Singapore

Stay for 3 days 2 nights because the location is just walking distance to Adventist hospital as one of my family member admitted. The location is good but next building of the hotel is under construction, so it was very noisy from 8am. During 12am, you still able listen what neighbour talking at the corridor. It's was so bad for me which not able to sleep well.

2/10 Terrible

Dinhwa

Stayed 4 nights in Oct 2023
Response from Afikah on 18 Apr 2024
Hi Dinhwa, we apologize for your dissatisfactory experience with us. It is entirely understandable why you would feel this way. We want to do everything possible to correct this on our part and make sure you never feel this way again. We're thankful for your feedback and will take action to improve.

6/10 Okay

Soon Chon

Stayed 1 night in Jan 2019