Genesius Theatre

Quiet and clean. Pool was not open. Breakfast was ok not much choices, my Tv was not working I called the front desk they said they would have someone in the morning come check it out but no one came.

The Rittenhouse was fabulous! Everyone on the staff went out of their way to be friendly and provide top notch service from the moment we pulled up the driveway. We had a room with 2 Queen-size beds that seemed larger than pictured on the websites. Breakfast at the hotel restaurant Lacroix was great and again, the staff was so friendly. The room was clean and decorated more modern/fresher than the photos showed. The photos made the rooms look so yellow but it was more neutral, like a light beige in person. We thought the wallpaper was pretty cool too. The Indoor pool was fun for me and my kids and room service at dinner time arrived pretty quickly. Concierge Chris was awesome and even drove us into Philly in the Hotel Jaguar when we wanted to go sightseeing! We will definitely stay with them again because we were so comfortable staying at the hotel and we didn’t get to see/experience all that Philadelphia had to offer!

This Four Seasons was recommended to us by the staff at both the Texas and Boston locations and we were definitely not disappointed. The valet and bell staff were outstanding, providing warm and attentive service throughout our stay. While the front desk team was polite, they lacked the signature warmth and enthusiasm we’ve come to expect when arriving at a Four Seasons. That extra spark just wasn’t there. However, the spa and pool staff more than made up for it… they were exceptional. The views are stunning, and the pool is absolutely fantastic. If you’re visiting Philadelphia, this hotel is a must stay!