Genappe Holidays from £199

The staff was very courteous and friendly. However, the room we were assigned on the first night was quite a shock. The shower was located in the bedroom with only a single glass wall for separation. There was no sofa and only one chair in the room, as well as just one small bath towel provided. Overall, the room felt more like a closet than a proper hotel room. Given the price we paid, we expected a much more decent accommodation. The following day, I requested a different room, which we received that evening. This room was significantly better and met our expectations. That said, I believe a discount should have been offered for the first night, which unfortunately did not happen. Overall, the hotel is very clean and modern.

La localización excepcional, el personal muy atento lleno de detalles al recibirnos, unos chocolates deliciosos en la habitación con una botella de vino, pastillas en la recepción, lo único fue la alfombra en la habitación que estaba con polvo y que la habitación era extremadamente pequeña, casi no se podía caminar por sus lados. Tenía un balcón hermoso con vista al patio que invitaba a pasar más tiempo.

Central hotel with friendly and helpful staff. Really good breakfast. Good size room.