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Reviews of The Ridge

2.5 out of 5
The Ridge
4815 Old 27 South, Gaylord, MI

Reviews

6.8
Rating 10 - Excellent. 2 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 1 out of 5 reviews" "
Rating 2 - Terrible. 1 out of 5 reviews" "

6.4/10

Cleanliness

6.4/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Lynndee

Liked: Room comfort
Disliked: Cleanliness, staff & service
Do not stay off season
I was the only one on the grounds traveling alone! No resturant or bar open! Lights went out at midnight on pitch dark! No one at front desk left at 5pm!
Stayed 1 night in Nov 2017

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Love this place!
Loved everything about The Ridge except my room was cold. When I arrived, the heat was off or way down, I turned it to 71 and it took 8 hours to warm up.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Much room for improvement
Room was dirty (carpet, bathroom), room was very cold upon check-in, in-room heater had been turned off. Disappointing.

10/10 Excellent

natalya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place!! Rooms were clean and comfortable, and lobby had many forms of entertainment. Will stay again for sure!

8/10 Good

Susan

Liked: Cleanliness, staff & service, room comfort
staff was great/hotel was older but clean//jetted tub didn't work/restaurant on premises was awesome--best cod I have ever had!