Garajonay National Park Visitors Center

Lovely, calm and very nice staff. We stayed for 3 days.

This property has the potential to be truly spectacular. We chose it for the final few days of our holiday, hoping to do some work planning and enjoy a soft landing before heading home. The setting and design are stunning—cozy beds, beautifully landscaped gardens, incredible concrete work, and thoughtfully chosen furniture and decor. However, we found the lack of privacy disappointing. The shower and toilet areas had no walls, only glass, and the lounge chairs were just a few feet from our neighbors, which felt uncomfortably close. Wi-Fi was a major challenge. It was spotty at best, which made our work-focused visit difficult and frustrating. This property is not ideal for a working vacation. While I’d read reviews mentioning limited restaurant access, it was still surprising that such a large facility with four restaurants offered so little selection, restricted hours, and an overall lack of flexibility. Rather than feeling welcomed, we frequently encountered a “no” instead of a “let’s make it work” attitude from staff. That said, the hydrotherapy circuit and spa were the highlights of our stay—both were absolutely wonderful. Overall, while there’s much to love, the experience fell short in key areas that could easily be improved

The hotel was very centrally located and a 10 minute walk from the ferry port. We had a modern room on the fourth floor with a large balcony. Breakfast was included and a good buffet was served with hot and cold options. There was no bar in the hotel. Staff were friendly and very helpful recommending 3 restaurants nearby for dinner. Downside was the rooms seemed a bit noisy we could hear doors closing and were woken up by hearing showers and washing machines working above us quite early in the morning