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"Wonderful hotel with lots of character and historic period features. Super friendly and helpful staff. Great room, very close to everything. Excellent dining choices nearby. Would highly recommend and definitely return when next in Firenze!!"

"This hotel could not be in a better location and a very reasonable price (September). The Duomo is right around the corner. "

" I recently had the absolute pleasure of staying at the Helvetia & Bristol Firenze, and it was nothing short of a luxurious dream. From the moment I arrived, the service was impeccably warm and professional – the staff went above and beyond to make me feel like royalty, handling every request with a smile and genuine Florentine charm. Whether it was arranging a seamless check-in or offering insider tips on the city’s hidden gems, their attention to detail was truly outstanding. The location is unbeatable – right in the historic center, steps away from the Duomo, Ponte Vecchio, and the Uffizi Gallery. Exploring Florence on foot was effortless, and returning to the hotel each evening felt like retreating to an elegant oasis amid the Renaissance splendor. No need for taxis or public transport; everything was at my doorstep. As for the rooms, they were pure elegance personified. My suite was spacious, impeccably clean, and beautifully appointed with classic Italian furnishings, plush bedding that invited deep relaxation, and modern amenities that blended seamlessly with the historic vibe. The marble bathroom was a spa-like retreat, complete with luxurious toiletries and fluffy robes – I could have happily stayed in forever! While I didn’t have the chance to dine at the hotel’s restaurant this time (next visit, for sure!), everything else about my stay was flawless. If you’re seeking a 5-star experience that captures the "

"This is a place to visit again. The SH has everything that you need for an amazing vacation. "

"The front desk service was magnificent! The location was perfect also! I will definitely go back and stay here again."

"Great stay! Walkable to other parts of Florence, loved the breakfast! The only thing is it is very close to the train station, which is convenient but also a lot of weird people around the area. "

"My wife & I had an excellent stay with outstanding service and a prime location. The breakfast was fantastic, and I can’t wait to return. I was thoroughly impressed. It's just a 20-minute drive from the main area, but it's absolutely worth it. Honestly, this area is remarkably clean and incredibly relaxing."

"Hot was very nice and conveniently located 3-5 city blocks from Florence City Center. Staff was very friendly and helpful. Would recommend making Hotel Restaurant reservation prior to arrival to get the benefit of the “beautiful roof top view of Florence”. We stayed 3 days and could not get reservations. Overall very good experience!"

"Loved this hotel so much…will be back!!!"