Ratings based on 1,130 Verified Reviews

4.0 out of 5
82% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia-verified reviews
3 out of 5
by a verified traveller

Posted 23-Jun-2018
Room smelled alittle. Could have used AC.
5 out of 5
by a verified traveller

Posted 22-Jun-2018
This is a must visit location in Iceland. It is out in the middle of nowhere surrounded by hills with fantastic hiking trails. The hotel is beautiful with a wonderful spa and geothermal pool. The food at the restaurant was exceptional! And the room had a one of a kind view of the mountains. I was greeted with a free glass of champagne and my room was upgraded for free! I would highly recommend booking here!
5 out of 5
by a verified traveller

Posted 19-Jun-2018
I was ill on arrival but the staff could not have done enough to help. They were fantastic. I would recommend this hotel and would stay again in a heartbeat. We have already been raving about them to our friends and family.
Comment from Hotel Management
22-Jun-2018 by l, Hotel Management
Dear Guest, Great to read your lovely comments following your stay with us. Thank you for staying and for recommending us. We look forward to welcoming you back to us in the near future. Kindest regards, Louise Pettit Guest Relations Manager
5 out of 5
Recommended
for Everyone
by a verified traveller from Vancouver, Canada

Big Hotel With Free Parking

Posted 18-Jun-2018
Great Hotel with free parking. The hotel has a lot of stuff going on and is very lively. The rooms are far enough away where it is quiet if you are worried. Would definitely stay again!
Comment from Hotel Management
22-Jun-2018 by louise, Hotel Management
Dear Tommy, Thank you for your lovely comments and from your 5 out of 5 score I am very happy to know that you enjoyed every aspect of your stay. We look forward to welcoming you to us and thank you for staying with us. Kindest regards, Louise Pettit Guest Relations Manager
5 out of 5
Recommended
for Everyone
by a verified traveller

Posted 15-Jun-2018
Great place great breakfast. Lovely leisure centre. Great place for family's and staff were very nice
Comment from Hotel Management
17-Jun-2018 by Louise Pettit, Hotel Management
Dear Guest, I am delighted to hear that you enjoyed your last visit to you. Thank you for sharing your very positive experience, in particular that you found the Team very night and our Hotel a great place for family holiday. I hope that we will have the pleasure of welcoming you back to us in the near future. Kindest regards, Louise Pettit Guest Relations Manager
4 out of 5
by a verified traveller

Posted 07-Jun-2018
Very comfortable hotel.
Comment from Hotel Management
13-Jun-2018 by Louise Pettit, Hotel Management
Dear Guest, Thank you for your lovely comment and for taking the time to share them with us. Thank you for staying with us and we look forward to welcoming you back to us in the near future. Kindest regards, Louise Pettit Guest Relations Manager
5 out of 5
by a verified traveller from Derby

Posted 04-Jun-2018
Lovely hotel..breakfast is fab..staff lovely..
Comment from Hotel Management
15-Jun-2018 by Louise Pettit, Hotel Management
Dear Carol, Thank you for your 5 out of 5 score following your recent stay with us. I am so happy to read your lovely comments and to know that you really enjoyed your stay. I hope you will come back to visit us again very soon and thank you for staying with us. Kindest regards, Louise Pettit Guest Relatons Manager
4 out of 5
Recommended
for Everyone
by a verified traveller from Wisconsin

Nice hotel. Close to the square.

Posted 31-May-2018
Large room, friendly helpful staff, good breakfast and close to a bus stop. I would stay again.
Comment from Hotel Management
01-Jun-2018 by Lousie Pettit, Hotel Management
Dear Lynn, Thank you for your lovely comments, I am so happy to read that you had a very positive experience during your recent stay. It is great to read that you would stay with us again and we certainly would look forward to welcoming you back to us in the near future. We appreciate that you chose to stay with us. Kindest regards, Louise Pettit Guest Relations Manager
4 out of 5
Recommended
for Everyone
by a verified traveller from Ottawa, Canada

Good choice

Posted 30-May-2018
This is a very large hotel that caters to a lot of large groups such as bus tours. It has a big restaurant and bar, plus a big swimming pool and work out area (ladies are required to wear swim caps at a cost of 5 euros). Service was great and the rooms were spacious and clean. It's a little far to walk into town (about 35 mins) and there didnt seem to be too many pubs or restaurants in the area, however, the hotel meals were delicious and highly revommended. Overall we had a very pleasant stay.
Comment from Hotel Management
01-Jun-2018 by louise pettit, Hotel Management
Dear Ellie, Great to read the you found our hotel a "good choice" following your pleasant experience during your recent stay. Thank you for taking the time to share your positive review. I am delighted that you found your dining experience delicious and that you would highly recommned it. Everyone that uses the pool in the Leisure is required to wear a swim hat, this is a very common practice in Ireland. The swim hats cost €2.50 and can be taken with you. Thank you for staying with us and we hope that you will visit us again on your next trip to Galway. Kindest regards, Louise Pettit Guest Relations Manager
4 out of 5
by a verified traveller

Posted 23-May-2018
Good, large hotel which I thought would be a bit closer to town.
Comment from Hotel Management
24-May-2018 by Louise Pettit, Hotel Management
Dear Guest, It was wonderful to read that you were so happy with your stay and thank you for your 4 out of 5 rating. I know we are a little outside of the city centre but this allows us to offer our Guests the benefits of complimentary parking and extensive leisure facilities. Thank you for staying and we hope you will visit us again in the near future. Kindest regards, Louise Pettit Guest Relations Manager