Ratings based on 900 Verified Reviews

4.0 out of 5
84% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Sth. Kilkenny

Great service, room was very warm, uncomfortable.

Posted 23-Mar-2017
Couldn't fault it over all. Service was excellent.
3out of 5
Recommended
for Everyone
by A verified traveller from USA

Huge hotel near downtown Galway

Posted 15-Feb-2017
Beautiful hotel, checked in as a result of a last-minute trip out West. We were promptly checked in and directed to our room. It was clean and very spacious however it was quite far away from everything else in the hotel. Loved the pool and sauna (not keen on having to wear swim caps though). Overall a decent hotel for the location and price.
5out of 5
by A verified traveller

friendly helpful staff

Posted 12-Dec-2016 on Hotels
excellent very convenient to bons secours hospital
4out of 5
by A verified traveller

great peace lovely staff nice few days.

Posted 12-Dec-2016 on Hotels
we had a great break after a busy summer season.
5out of 5
by A verified traveller

One night stay

Posted 06-Dec-2016 on Hotels
Stayed one night. Nice large clean room with all facilities. Wifi worked fine. Breakfast was very good. Staff were very helpful.
4out of 5
by A verified traveller

Great base for our weekend.

Posted 05-Dec-2016 on Hotels
Room wasn't ready at 12:30 but that was fine. We did the paper work and our bags were stored securely pending our return later that day.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 10-Nov-2016 on Hotels
4out of 5
by A verified traveller

This traveller left a rating score only Posted 06-Nov-2016 on Hotels
2out of 5
by A verified traveller

Posted 05-Nov-2016 on Hotels
Hotel was just OK. We were left waiting for nearly 1 hour for someone to take our food order. Only one or two staff members out of the whole lot looked like she knew what they were doing. Overall bad experience.
5out of 5
Recommended
for Everyone
by A verified traveller from US

Wonderful

Posted 23-Oct-2016
Location: Everything you want to do
The hotel was beautiful, nice big, clean rooms & excellent location