Ratings based on 195 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Ottawa, Ontario

A hotel with charming character

Posted 05-Dec-2016
Pros: Facilities, food and staff.
Cons: Increase the heating in the bedroom. It is hot water heated with no ability to turn it on or off - heat came on only at 7:00 pm, then shut off.
Location: It is a bit far out of Galway, but we made it in. Parking in Galway on a Saturday was a challenge, but we found an open parking lot.
A warm and welcoming experience with good food, but a little difficult to find using a GPS simply because there is no street number to reference or postal code. Our only complaint was that the room was a little cool and could have been made warmer - but then it was December in Ireland, so what to expect.
2out of 5
by A verified traveller from Ireland

Mediocre hotel that could be so much better

Posted 03-Nov-2016
-It would have been nice to have a warm room upon arrival late at night, but the heating had been turned off by that point (it was just after midnight). -It would have been nice to be able to shower in the morning before breakfast, but the water was cold, and it took c. 30 minutes for the boiler to be 'reset'. We then showered after breakfast, delaying our departure. Thankfully, we were not under too much time pressure. -It would have been nice to be able to self-serve breakfast. That way, I could pick and choose the items I wanted to eat and the quantity of each. The way food was served was akin to rationing by the staff member. I didn't want the whole array of unhealthy food, so just wanted larger portions of two items. It took three requests for more, to receive something adequate. It took 20 minutes for tea to be delivered to the table. There was no point in asking for milk, as the tea would have been cold, so resorted to taking milk from another table. It wasn't particularly busy at the time. The only plus was, that I did receive poached eggs, upon request. The fruit salad was mediocre, and the bowl was not refilled when empty. -It would have been nice to have higher quality shampoo, shower gel, and conditioner. The generic one for all is something you generally see in much lower class hotels. -It would have been nice to be asked how the stay was, upon checkout. -Overall, a nice hotel, spacious clean rooms, but could be so much better with some attention to detail.
4out of 5
by A verified traveller from Australia

Comfortable and Clean

Posted 17-Oct-2016
Pros: Room was large, bright and clean
Location: Whilst not in the centre of town only a short drive to the centre.
Check in quick and efficient. Room size large, bright and clean.
4out of 5
by A verified traveller

Friendly helpful staff

Posted 08-Oct-2016
Location: Close to Galway,
Lovely spacious room. Comfortable bed good space. Got there too late to try the spa😞 .excellent Breakfast.
5out of 5
by A verified traveller from CT

A hidden gem just south of Galway

Posted 26-Sep-2016
Pros: EVERYTHING!
Cons: parking is a little disorganized
Location: Just south of Galway, perfect for visiting the city and the cliffs.
At first you think you are in the "wrong neighborhood", but just up a narrow driveway is an out-of-the-past beautiful hotel. The staff were fantastic, the rooms VERY nice, and the restaurant had a great variety that was VERY enjoyable!
4out of 5
by A verified traveller

Great value and good accommodation

Posted 18-Sep-2016
Pros: Great value and clean rooms with refrigerator.
Location: Short drive to Galway, hotel has a recreation center!
Smooth check in and check out, very helpful staff
5out of 5
by A verified traveller from Vancouver BC

Nice Hotel close to Galway

Posted 14-Sep-2016
Pros: Easily located, free parking and nice people A little Oasis
Location: 15 minutes to downtown Galway (not including traffice).
We only stayed one night but were delighted with the hotel. Staff were friendly and helped us with directions. Great breakfast and free, convenient parking. It was just what we needed after a long day of travel. They have a pool, fitness centre etc. but we unfortunately didn't get to use it.
4out of 5
by A verified traveller

Mooi gebouw

Posted 14-Sep-2016
Pros: Karakteristiek gebouw
Cons: die enge oprijlaan!
Fijn hotel, vriendelijk personeel, goed eten. Alleen een beetje spannende oprijlaan...
4out of 5
by A verified traveller from Tarbes

Accueillant

Posted 09-Sep-2016
Pros: Calme de la chambre et présence d'un espace loisirs (piscine surveillée).
Cons: AccĂšs au 1er Ă©tage sans ascenseur d'une aile de l'hĂŽtel; il faudrait peut-ĂȘtre proposer une aide quand il y a des bagages.
Location: Proche de la ville mais nécessité d'une voiture. Proche de la zone commerciale.
TrÚs appréciable d'avoir une piscine surveillée et une salle de sport. Bon repas au restaurant. Chambre propre et au calme. Bonne accessibilité, situation et parking appréciable. Espaces communs plutÎt bruyant car il y a constamment des groupes.
4out of 5
by David from Ohio

Charming and Friendly

Posted 26-Aug-2016 on Hotels
Staff was extremely friendly and helpful. We needed to print boarding passes and they went above and beyond to help us accomplish this. The room was comfortable and large. Bedding felt plush! Loved that there was a microwave and fridge in our room! Bathroom was very modern. Several Restaurants right down the road if you should chose not to eat at the hotel. Breakfast is available for a price but we did not eat at the hotel so I can't comment on that. There is also a pool on site. Either bring a swim cap or plan to pay a few euros for one at the pool. Loved the feel of the hotel overall! Would recommend it to others!