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Reviews of Eyre Square Hotel

3 out of 5
Eyre Square Hotel
Forster Street, Eyre Square, Galway

Reviews

8.0

Very good

Rating 10 - Excellent. 414 out of 1009 reviews" "
Rating 8 - Good. 338 out of 1009 reviews" "
Rating 6 - Okay. 138 out of 1009 reviews" "
Rating 4 - Poor. 76 out of 1009 reviews" "
Rating 2 - Terrible. 43 out of 1009 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Sheila

Travelled with family
Liked: Cleanliness, staff & service
We found it very noisy with doors banging and also the people in the room next to ours were very noisy up till 1.00am. The breakfast was nice and the staff were friendly. There are two nice pubs across the road and both serve food and have music also which was great.
Stayed 1 night in May 2024

6/10 Okay

karen

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Construction on our floor. Very noisy and messy. Barely able to get to my room with luggage due to barrels in hallway.
Stayed 1 night in May 2024

10/10 Excellent

Tannis, Winnipeg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here. Very close to the hub of activity in Galway. The hotel is clean and comfortable with very nice staff
Stayed 1 night in May 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
D
Stayed 1 night in May 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and breakfast. Only problem was the room was to hot we had to open the window and turn on the fan
Stayed 1 night in May 2024
Response from The Front Office Team on 6 May 2024
Dear William,Thank you for taking the time to leave us a review, we really appreciate your feedback!Kind Regards,Front Office TeamEyre Square Hotel

10/10 Excellent

Olga V, Renton

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from The Front Office Team on 6 May 2024
Dear Olga,Thank you for taking the time to leave us a review, we really appreciate your feedback!Kind Regards,Front Office TeamEyre Square Hotel

10/10 Excellent

William

Liked: Staff & service, property conditions & facilities
Wonderful staff. In the center of everything
Stayed 2 nights in May 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the staff was friendly. The room was a bit small for 3 of us but manageable. The beds were comfortable and the room was quiet. The hotel is very centrally located and we could walk everywhere we wanted to go which we loved! The only real complaint was the breakfast that was included was not good and the service was so slow we only got a few bites in before we had to leave for a tour and we had gone down with plenty of time(around an hour ahead). We did eat in the restaurant the first afternoon and the food was very good, but again, service was very slow. Overall, I would stay there again, just wouldn’t pay extra for the breakfast.
Stayed 2 nights in Apr 2024
Response from The Front Office Team on 6 May 2024
Dear Jennifer,Thank you for taking the time to leave us a review, we really appreciate your feedback! We will be passing your comments onto management to improve future planning.Kind Regards,Front Office TeamEyre Square Hotel

4/10 Poor

Darren

Liked: Staff & service
Disliked: Property conditions & facilities
Carpet and bathrooms weren’t very clean
Stayed 1 night in Apr 2024
Response from The Front Office Team on 6 May 2024
Dear Darren,Thank you for taking the time to leave us a review, we really appreciate your feedback! We will be passing your comments onto management to improve future planning.Kind Regards,Front Office TeamEyre Square Hotel

10/10 Excellent

Blanca, brea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención de daniela fue fenomenal muchas gracias, lugar muy bien ubicación
Stayed 2 nights in Apr 2024
Response from The Front Office Team on 6 May 2024
Dear Blanca,Thank you for taking the time to leave us a review. We are glad that you enjoyed your stay and we hope to welcome you back again very soon.Kind Regards,Front Office TeamEyre Square Hotel

8/10 Good

Veerada

Liked: Cleanliness
Stayed 4 nights in Apr 2024
Response from Reception on 29 Apr 2024
Dear Veerada,Thank you for taking the time to leave us a review, we really appreciate your feedback!Kind Regards,Front Office TeamEyre Square Hotel

2/10 Terrible

Krassimir

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel has two categories of room - updated and old. They show the pictures of a newly refurbished room, but accommodation can be in the old ones. And the old ones are terrible - outdated worn-out to the thread red carpet with gaps at the walls, scuffed baseboard and furniture that even my grandma would consider outdated. In the backyard some guys were playing a game, shouting and making horrible noise, and the staff said they could do nothing about it. After saying that the hotel was fully booked and we protested the noise for second time, they miraculously found another equally worn-out room at the end of a winding corridor that would be impossible to pass in an event of fire. I have been in many hotels, this one makes the lowest point of all.
Stayed 1 night in Apr 2024
Response from Reception on 29 Apr 2024
Dear Krassimir,Thank you for taking the time to leave us a review, we really appreciate your feedback! We apologise that your stay was not satisfactory. We will pass your comments onto management so we can improve our guests’ experiences. We hope you choose to stay with us again in the future.Kind Regards,Front Office TeamEyre Square Hotel

4/10 Poor

Peter

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very run down facility, including towels and bedding, we could hear everything from hallway and other rooms, street noise. Staff indifferent.
Stayed 1 night in Apr 2024
Response from Reception on 29 Apr 2024
Dear Peter,Thank you for taking the time to leave us a review, we really appreciate your feedback! We will be passing your comments onto management to improve future planning.Kind Regards,Front Office TeamEyre Square Hotel

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean rooms, nice bathrooms, excellent Irish breakfast included!
Stayed 2 nights in Apr 2024
Response from Reception on 29 Apr 2024
Dear Kathryn,Thank you for taking the time to leave us a review, we really appreciate your feedback!Kind Regards,Front Office TeamEyre Square Hotel

10/10 Excellent

Galen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked being close to Christopher Columbus sculpture.
Stayed 2 nights in Apr 2024
Response from Reception on 29 Apr 2024
Dear Galen,Thank you for taking the time to leave us a review, we really appreciate your feedback!Kind Regards,Front Office TeamEyre Square Hotel

10/10 Excellent

Lisa, Martinez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, location, and food!
Stayed 1 night in Apr 2024
Response from Reception on 29 Apr 2024
Dear Lisa,Thank you for taking the time to leave us a review, we really appreciate your feedback!Kind Regards,Front Office TeamEyre Square Hotel

10/10 Excellent

Sheldon, Edmonton

Liked: Amenities
Location
Stayed 3 nights in Apr 2024
Response from The Front Office Team on 19 Apr 2024
Dear Sheldon,Thank you for taking the time to leave us a review, we really appreciate your feedback!Kind Regards,Front Office TeamEyre Square Hotel

6/10 Okay

Jeanette

Travelled with family
The hotel was mediocre at best. The bar attached was nice. The USB port didn’t work and the TV stations pixelated.
Stayed 1 night in Apr 2024
Response from Reception on 16 Apr 2024
Thank you for sharing your feedback. We apologize for any inconvenience you experienced with the USB port and TV stations. Your comments will be addressed promptly to ensure a more comfortable stay in the future.

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
It would have been all 5's...but we wasted 2 hrs. waiting for our laundry. We had it sent out so we wouldn't waste time in a laundromat. We were told the laundry would be back by 10:00am the next morning. It wasn't.
Stayed 2 nights in Apr 2024
Response from Reception on 16 Apr 2024
Thank you for bringing this to our attention. We apologize for the inconvenience with your laundry service. Rest assured, we'll address this issue promptly to ensure it doesn't happen again in the future.

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Clean and neat. Downtown with easy access to shopping, the square and the port to the Aran Isles.
Stayed 4 nights in Apr 2024
Response from Reception on 16 Apr 2024
Thank you for your feedback! We're glad to hear that you found our hotel clean and well-located for exploring downtown, shopping, the square, and the port to the Aran Isle

10/10 Excellent

Briana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, a short walk to everything, the space was just what we needed and the staff were great!
Stayed 3 nights in Apr 2024
Response from Reception on 16 Apr 2024
Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us, found our location convenient, and appreciated our staff's service.

2/10 Terrible

Harry

Stayed 3 nights in Apr 2024
Response from The Front Office Team on 6 May 2024
Dear Harry,Thank you for taking the time to leave us a review, we really appreciate your feedback!Kind Regards,Front Office TeamEyre Square Hotel

6/10 Okay

Stephanie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Furniture, including beds, are worn and need replacing. Cleanliness can be improved (stains and holes in bedding, mold and soap stains in shower, leaking shower divider). Noisy location being downtown but convenient for site seeing. Staff friendly, restaurant/cafe nice, reception area nice and checkin and out went smoothly.
Stayed 2 nights in Apr 2024
Response from Front Office Team on 12 Apr 2024
Hi Stephanie,Our sincere apologies for the experience you had during your stay. We will pass on your feedback to our higher management and we will try to maintain the standards. Kind Regards,Reception TeamEyre Square Hotel

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely. Clean and comfortable. The staff were all friendly and helpful. Our only negative is that we were in a room at the front and there was lot of noise.
Stayed 3 nights in Apr 2024
Response from The Front Office Team on 6 Apr 2024
Dear Christine, Thank you for your review! I am delighted to hear that you had such a great experience with us at Eyre Square Hotel. I will make sure to pass your comments on to our team members. Looking forward to have you back with us in the future. Kind regards, Front of House TeamEyre Square Hotel

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the location. Easy to get to everything. Great staff. Lives the laundry service. Only thing we would change is that we would have liked a clean fresh coffee mug daily.
Stayed 3 nights in Apr 2024
Response from The Front Office Team on 6 Apr 2024
Dear Carmen, Thank you for your review! I am delighted to hear that you had such a great experience with us at Eyre Square Hotel. I will make sure to pass your comments on to our team members. Looking forward to have you back with us in the future. Kind regards, Front of House TeamEyre Square Hotel

10/10 Excellent

VANESSA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and so helpful. The beds were super comfortable and they had the best pillows. They have a laundry service that was convenient and helpful. They validate for the local parking garages that were easy to get to. The day we checked out we took the train to Dublin and they stored our extra luggage until we returned.
Stayed 2 nights in Mar 2024
Response from Reception on 30 Mar 2024
Dear Vanessa,Thank you for taking the time to leave us a review. We are glad that you enjoyed your stay and we hope to welcome you back again very soon.Kind Regards,Front Office TeamEyre Square Hotel

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was incredible and very reasonably priced.
Stayed 2 nights in Mar 2024
Response from Front Office on 28 Mar 2024
Dear Chris, Thank you for your review! I am delighted to hear that you had such a great experience with us at Eyre Square Hotel. I will make sure to pass your comments on to our team members. Looking forward to have you back with us in the future. Kind regards, Front of House TeamEyre Square Hotel

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay
Stayed 2 nights in Mar 2024
Response from Front Office on 28 Mar 2024
Dear Virgina, Thank you for your review! I am delighted to hear that you had such a great experience with us at Eyre Square Hotel. I will make sure to pass your comments on to our team members. Looking forward to have you back with us in the future. Kind regards, Front of House TeamEyre Square Hotel

4/10 Poor

Katie

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms were gross with no ventilation or control over the temperature. The fan was broken as well. The only good thing about the hotel was the location.
Stayed 2 nights in Mar 2024
Response from The Front Office Team on 23 Mar 2024
Dear Katie, Thank you for choosing Eyre Square Hotel for your stay in Galway and thank you also for your valuable feedback. I am really sorry to see that you experienced issues during your stay and I would like to apologize to you, ever so sincerely. We will address these issues with our team and monitor closely going forward to ensure high standards are kept at all times. Thank you again. Kind regards, Front of House TeamEyre Square Hotel

10/10 Excellent

Aisling

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly!!
Stayed 2 nights in Mar 2024
Response from The Front Office Team on 23 Mar 2024
Dear Aisling, Thank you for your review! I am delighted to hear that you had such a great experience with us at Eyre Square Hotel. I will make sure to pass your comments on to our team members. Looking forward to have you back with us in the future. Kind regards, Front of House TeamEyre Square Hotel

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is in walking distance of shopping , pubs, and restaurants. This is the second time we stayed here I will stay here every time I’m in Galway.
Stayed 1 night in Mar 2024
Response from The Front Office Team on 22 Mar 2024
Dear Alicia, Thank you for your review! I am delighted to hear that you had such a great experience with us at Eyre Square Hotel. I will make sure to pass your comments on to our team members. Looking forward to have you back with us in the future. Kind regards, Front of House TeamEyre Square Hotel

10/10 Excellent

Rudolph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful
Stayed 4 nights in Mar 2024
Response from The Front Office Team on 22 Mar 2024
Dear Rudolph, Thank you for your review! I am delighted to hear that you had such a great experience with us at Eyre Square Hotel. I will make sure to pass your comments on to our team members. Looking forward to have you back with us in the future. Kind regards, Front of House TeamEyre Square Hotel

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from The Front Office Team on 22 Mar 2024
Dear Peter, Thank you for your review! I am delighted to hear that you had such a great experience with us at Eyre Square Hotel. I will make sure to pass your comments on to our team members. Looking forward to have you back with us in the future. Kind regards, Front of House TeamEyre Square Hotel

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the convenient location. The room was very nice and the staff were very helpful.
Stayed 1 night in Mar 2024
Response from The Front Office Team on 22 Mar 2024
Dear Brian, Thank you for your review! I am delighted to hear that you had such a great experience with us at Eyre Square Hotel. I will make sure to pass your comments on to our team members. Looking forward to have you back with us in the future. Kind regards, Front of House TeamEyre Square Hotel

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, amenities
Room was nice. Noisy at night.
Stayed 2 nights in Mar 2024
Response from The Front Office Team on 22 Mar 2024
Dear Kimberly, Thank you for choosing Eyre Square Hotel for your stay in Galway and thank you also for your valuable feedback. I am really sorry to see that you experienced issues during your stay and I would like to apologize to you, ever so sincerely. We will address these issues with our team and monitor closely going forward to ensure high standards are kept at all times. Thank you again. Kind regards, Front of House TeamEyre Square Hotel

6/10 Okay

Yanella

Travelled with partner
Liked: Cleanliness, staff & service
The staff and service was very nice, they provide you with a free parking voucher to park close to the hotel, hotel is in a very convenient location and walkable. Nevertheless, you can hear EVERYTHING from the neighboring rooms even their tv and guests snoring! the rooms need refurbishments.
Stayed 1 night in Mar 2024
Response from Reception on 7 Mar 2024
Thank you for your feedback. We're pleased to hear that you appreciated our friendly staff, complimentary parking voucher, and convenient location. We apologize for the noise disturbances from neighboring rooms and acknowledge the need for room refurbishment. Your comments are valuable, and we'll work to improve the guest experience

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very pleasant and welcoming
Stayed 1 night in Feb 2024
Response from The Front Office Team on 24 Feb 2024
Dear Fiona, Thank you for your review! I am delighted to hear that you had such a great experience with us at Eyre Square Hotel. I will make sure to pass your comments on to our team members. Looking forward to have you back with us in the future. Kind regards, Front of House TeamEyre Square Hotel

8/10 Good

Aoife

Stayed 1 night in Dec 2023
Response from The Front Office Team on 18 Feb 2024
Dear Aoife, Thank you for your review! I am delighted to hear that you had such a great experience with us at Eyre Square Hotel. I will make sure to pass your comments on to our team members. Looking forward to have you back with us in the future. Kind regards, Front of House TeamEyre Square Hotel

8/10 Good

JACQUELINE

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from The Front Office Team on 14 Feb 2024
Dear Jacqueline, Thank you for your review! I am delighted to hear that you had such a great experience with us at Eyre Square Hotel. I will make sure to pass your comments on to our team members. Looking forward to have you back with us in the future. Kind regards, Front of House TeamEyre Square Hotel

6/10 Okay

Cathy

Travelled with partner
Hotel is very accessible to everything as it is right on eyre square. We had a nice room but on the front street which is extremely loud especially on a weekend. We did not sleep much because of this, windows aren’t sound proof at all. The hotel is clean but there are some obvious things being missed. Top of the bed was covered in dust, the lights were dusty and the shower tray was also dirty. our friend stayed down the hall from us in a much more dated room with stain coloured wallpaper and the floor hadn’t been hoovered from the previous guest with adult themed wrappers left on the floor. If I had of been staying with my young family in that room I’d have been appalled. The staff at reception were very friendly upon check in/out. The bar staff were less than welcoming. Upon entering the bar we could see staff were cleaning, meaning the bar was closed, it was our first time in the hotel bar. As we approached the bar to ask for water the waitress looked very annoyed and asked quite abruptly ‘what do you want’ my husband asvised her ‘only water to take to the room’. The staff member looked at us as if we’d asked her to donate blood. Very rude and uncalled for towards anyone, never mind paying guests. I addressed it with her then but I feel a manager needs to address this also. Overall the hotel is fine and well located but I doubt we’ll stay here again with other options available and potentially more clean and welcoming.
Stayed 2 nights in Jan 2024
Response from The Front Office Team on 2 Feb 2024
Dear Cathy, Thank you for choosing Eyre Square Hotel for your stay in Galway and thank you also for your valuable feedback. I am really sorry to see that you experienced issues during your stay and I would like to apologize to you, ever so sincerely. We will address these issues with our team and monitor closely going forward to ensure high standards are kept at all times. Thank you again. Kind regards, Front of House TeamEyre Square Hotel

2/10 Terrible

Anita

Disliked: Property conditions & facilities, room comfort
Did not enjoy the stay at all bed was to hard,telly wasnt working,internet wasnt working,the lift broke on the first day there and it was hard to climb 3 flights of stairs when im pregnant.
Stayed 2 nights in Jan 2024
Response from The Front Office Team on 30 Jan 2024
Dear Anita, Thank you for choosing Eyre Square Hotel for your stay in Galway and thank you also for your valuable feedback. I am really sorry to see that you experienced issues during your stay and I would like to apologize to you, ever so sincerely. We will address these issues with our team and monitor closely going forward to ensure high standards are kept at all times. Thank you again. Kind regards, Front of House TeamEyre Square Hotel

10/10 Excellent

Lucas

Stayed 1 night in Jan 2024
Response from The Front Office Team on 30 Jan 2024
Dear Lucas, Thank you for your review! I am delighted to hear that you had such a great experience with us at Eyre Square Hotel. I will make sure to pass your comments on to our team members. Looking forward to have you back with us in the future. Kind regards, Front of House TeamEyre Square Hotel

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great place to stay and located in a great area!
Stayed 3 nights in Jan 2024
Response from The Front Office Team on 30 Jan 2024
Dear Victoria, Thank you for your review! I am delighted to hear that you had such a great experience with us at Eyre Square Hotel. I will make sure to pass your comments on to our team members. Looking forward to have you back with us in the future. Kind regards, Front of House TeamEyre Square Hotel

10/10 Excellent

Gerard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel and staff were very friendly.
Stayed 2 nights in Jan 2024
Response from The Front Office Team on 26 Jan 2024
Dear Guest, Thank you for your review! I am delighted to hear that you had such a great experience with us at Eyre Square Hotel. I will make sure to pass your comments on to our team members. Looking forward to have you back with us in the future. Kind regards, Front of House TeamEyre Square Hotel

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from The Front Office Team on 26 Jan 2024
Dear Guest, Thank you for your review! I am delighted to hear that you had such a great experience with us at Eyre Square Hotel. I will make sure to pass your comments on to our team members. Looking forward to have you back with us in the future. Kind regards, Front of House TeamEyre Square Hotel

8/10 Good

Vinny

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from The Front Office Team on 26 Jan 2024
Dear Guest, Thank you for your review! I am delighted to hear that you had such a great experience with us at Eyre Square Hotel. I will make sure to pass your comments on to our team members. Looking forward to have you back with us in the future. Kind regards, Front of House TeamEyre Square Hotel

4/10 Poor

David

Disliked: Property conditions & facilities, room comfort
Come into the 21st century, please!
Poor sleep due to nightclub not far from my window. Room was very basic. Used the stairs as the elevator was brutally slow. Car park is not onsite (which defeats the purpose). Had to walk 500m in lashing rain to my car.
Stayed 1 night in Jan 2024
Response from The Front Office Team on 21 Jan 2024
Dear Guest, Thank you for choosing Eyre Square Hotel for your stay in Galway and thank you also for your valuable feedback. I am really sorry to see that you experienced issues during your stay and I would like to apologize to you, ever so sincerely. We will address these issues with our team and monitor closely going forward to ensure high standards are kept at all times. Thank you again. Kind regards, Front of House TeamEyre Square Hotel

10/10 Excellent

Oisín

Travelled with family
Great location with fantastic staff
The location is fantastic, with a short walk to shop street. The hotel bar is lovely and the reception staff were brilliant. The room was comfortable; even though theirs bars around the hotel, we had no issues with noise from the bars. Highly recommend staying here for those going to Galway.
Stayed 3 nights in Jan 2024
Response from The Front Office Team on 17 Jan 2024
Dear Guest, Thank you for your review! I am delighted to hear that you had such a great experience with us at Eyre Square Hotel. I will make sure to pass your comments on to our team members. Looking forward to have you back with us in the future. Kind regards, Front of House TeamEyre Square Hotel

8/10 Good

Gaetano

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is nice, very central, quiet, good bed. I didn't have the best room (I have a garbage view) but I didn't care, it was ok with me. Just 1 advice. The restaurant of the hotel needs a lot of work. It is nice, big, very comfortable for guests, but .... the food is sad, very sad. As choices and as quality. Do an effort on that
Stayed 4 nights in Jan 2024
Response from The Front Office Team on 17 Jan 2024
Dear Guest, Thank you for choosing Eyre Square Hotel for your stay in Galway and thank you also for your valuable feedback. I am really sorry to see that you experienced issues during your stay and I would like to apologize to you, ever so sincerely. We will address these issues with our team and monitor closely going forward to ensure high standards are kept at all times. Thank you again. Kind regards, Front of House TeamEyre Square Hotel

10/10 Excellent

Sinead

Travelled with group
Stayed 1 night in Jan 2024
Response from The Front Office Team on 10 Jan 2024
Dear Guest, Thank you for your review! I am delighted to hear that you had such a great experience with us at Eyre Square Hotel. I will make sure to pass your comments on to our team members. Looking forward to have you back with us in the future. Kind regards, Front of House TeamEyre Square Hotel