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Reviews of Hasara Guest House

3 out of 5
Hasara Guest House
No1, Wekunagoda Road, Galle

Reviews

8.0

Very good

Rating 10 - Excellent. 3 out of 12 reviews" "
Rating 8 - Good. 7 out of 12 reviews" "
Rating 6 - Okay. 1 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 1 out of 12 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Hazel, Exeter, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly Hotel with in easy reach of Galle Fo
The quality of the rooms varies according to what you have signed up for. We stayed in several hotels in Sri Lanka and the meaning of the term Deluxe room is very different to what we would regard as a deluxe room in the west and I think it is important to realise this. We were upgraded from our Deluxe room at the Hasara and had a lovely room with very good air conditioning, en suite, and TV, balcony and views. The staff were all really helpful and friendly to both ourselves and our two teenage sons. Breakfast was western if you wanted it , staff were very accepting if us being quite late for breakfast on occasion and we ate in the restaurant on several evenings and really liked the food. In summary, original deluxe room needed some work on it but upgraded room we really liked. The hotel owner ran us to the station himself which was very good of him.
Stayed 8 nights in Jul 2018
Response from Namal - Reservations. on 23 Jul 2018
Thank you very much for staying with us.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Galle
Close to the old Dutch fort, this was very handy. Room was spacious and comfortable . We had a good meal in the onsite restaurant . Staff were very helpful and pleasant!
Stayed 1 night in Mar 2018

8/10 Good

Gerald

Liked: Cleanliness, staff & service
Value for money
Impeccable service from all staff. Very friendly, good wifi in room, quiet area and walkable (20min) to Fort.
Stayed 2 nights in Jan 2018

6/10 Okay

Verified traveller

Tried to rip me off
The hotel staff was nice and seemed ready to help until the bill came. This website says breakfast and water bottles are free and they tried to make me pay extra for those. I had to argue and show them the page until they changed it. Very annoying.
Stayed 2 nights in Oct 2017

8/10 Good

Ashleigh

Liked: Property conditions & facilities, room comfort
Quite and Simple
A/C was brand new, really refreshing. Would have given a better score if the bathroom had been as clean as the bedroom, breakfast was good, I had western one morning and Sri Lankan the next morning, both simple but tasty. Was abit of a walk to Galle Fort and the majority of the road didn't have street lighting, although a tuktuk only cost Rs200 (£1)
Stayed 3 nights in Jul 2017
Thank you so much for your review, and we really appreciate your comments. We'll pay attention to our bathrooms. We hope to see you again.

8/10 Good

Allen

Liked: Cleanliness, property conditions & facilities, room comfort
From 1-10, solid 7
Dear Guest ,Thank you for your stay with us at hasara hotel galle .We were pleased to note that you appreciated the Food of our hotel, an aspect of our hotel that is preferred by many of our guests. Your encouraging review will help us constantly improve our restaurant services, and we hope to welcome you back again in the near future!Sincerely,.

10/10 Excellent

peter, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
look no further.
Very pleasant highly recommended.
Dear Guest ,Thank you for your stay with us at hasara hotel galle .We were pleased to note that you appreciated the Food of our hotel, an aspect of our hotel that is preferred by many of our guests. Your encouraging review will help us constantly improve our restaurant services, and we hope to welcome you back again in the near future!Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité prix
Hôtel en bon état. Bon rapport qualité prix.
Stayed 1 night in Feb 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel in my life. The rooms are not clean and the pictures you see are not real relating the rooms. Reception department also don't care for customer needs. Very hard bed.
Stayed 1 night in Oct 2017

10/10 Excellent

keiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフが親切な過ごしやすいホテル
部屋が広く清潔でエアコンが新しく良くききすごしやすかったです。 すたっふもみんなとても親切でした
thank you very much your valuable comments for us, i really happy to see this and i can more service and new developing things to add your next vacations .

8/10 Good

insun, korea

Liked: Staff & service, property conditions & facilities, room comfort
객실 깨끗 음식 맛있는 레스토랑 함께 있슴
완전 친절하고 가격에비해 호텔이 좋음 1층에있는 네스토랑 가격싸고 맛있슴 포트에서 거리는 툭툭이로 10분정도 이동해야하지만 머물기 좋았슴 추천합니다.
Dear Guest ,Thank you for your stay with us at Hasara Hotel galle .We were pleased to note that you appreciated the Food of our hotel, an aspect of our hotel that is preferred by many of our guests. Your encouraging review will help us constantly improve our restaurant services, and we hope to welcome you back again in the near future!Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Quite nice location
The staff members are nice and can speak some English. The hotel is quite near the railway station and main bus station where tourists can find buses to go to other cities. It cost 200-300 rupees to go from the hotel to the main bus station by tuk tuk. Our room was located in a different building which was next to the building where the lobby was. The building was a two-storey walk-up. The room looks a bit old, but spacious and clean. It seems that the hotel is located in a residential area. There were not many shops and restaurants nearby, but again, it took us only 5-10 minutes to go to the old town by tuk tuk and it just cost 300 rupees.
Dear Guest ,Thank you for your stay with us at Hasara Hotel Galle .We were pleased to note that you appreciated the Food of our hotel, an aspect of our hotel that is preferred by many of our guests. Your encouraging review will help us constantly improve our restaurant services, and we hope to welcome you back again in the near future!Sincerely,