Gallagher Square

Upon check-in, they downgraded my room, but did not tell me! They are allowed to switch room spec under Expedia T&C, but did not make me aware of this until I'd been in 2 very poorly-maintained inadequate rooms. Only then did they confess that they had a room of the spec that I'd booked available. Why didn't they give me that to start with? Why weren't they upfront? Why were the first 2 rooms so shabby?

We love staying here! It’s our top spot in Gas Lamp. The only thing I would add is soap at the bath tub since the bottles in shower are attached to wall.

The hotel was clean overall in both the public areas as well as the rooms. The staff was wonderful. Our only 2 issues, which is a big one for our family, were the beds and small rooms The beds were so uncomfortable & hard like a rock. The bedding was very flimsy . I have to make appointments with our chiropractor when we return home. Also, our room was very small and cramped. Other than those two issues, we enjoyed our stay.