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Reviews of Homewood Suites by Hilton Gaithersburg/ Washington, DC North

3 out of 5
Homewood Suites by Hilton Gaithersburg/ Washington, DC North
805 Russell Ave, Gaithersburg, MD

Reviews

8.4

Very good

Rating 10 - Excellent. 527 out of 1001 reviews" "
Rating 8 - Good. 261 out of 1001 reviews" "
Rating 6 - Okay. 104 out of 1001 reviews" "
Rating 4 - Poor. 64 out of 1001 reviews" "
Rating 2 - Terrible. 45 out of 1001 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Geoffrey

Travelled with partner
Liked: Amenities
Nice overnight stay
Stayed 1 night in May 2024

6/10 Okay

Jamie

When we arrived at 4:00 (one hour after check in time) our room was not ready. We were told it could be an hour or longer before it was ready. We had a function at Georgetown to attend and needed to change clothes. We were told we could change in public bathroom. Unacceptable.
Stayed 2 nights in May 2024

4/10 Poor

Ronnie

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Outdated with bugs in room
Stayed 4 nights in May 2024

10/10 Excellent

Bedlu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 10 nights in Apr 2024

10/10 Excellent

Jesse

Stayed 1 night in Apr 2024

10/10 Excellent

Tamarra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very accommodating for my family. We enjoyed our stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Nawang

Liked: Cleanliness
Excellent
Stayed 1 night in Mar 2024

10/10 Excellent

Cristy

Stayed 2 nights in Apr 2024

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Great.
Stayed 1 night in Apr 2024

10/10 Excellent

Audrey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here with my daughter and 2 grandchildren and the room was very spacious. The front desk people were helpful and pleasant.
Stayed 2 nights in Mar 2024

8/10 Good

Hong Fai

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Deepak

Liked: Cleanliness, staff & service
Quite and clean Condition of rooms is old
Stayed 1 night in Mar 2024

10/10 Excellent

Yessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Vivek

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quite hotel, highly recommend
Stayed 2 nights in Mar 2024

10/10 Excellent

jeanny

Liked: Cleanliness, staff & service, property conditions & facilities
Large clean rooms, would stay here again
Stayed 2 nights in Mar 2024

6/10 Okay

Alisha

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Donnie

Travelled with family, Travelled with group
Liked: Amenities
Always a great place to stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

saidi

Good
Stayed 2 nights in Dec 2023

10/10 Excellent

Roman, La Verne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant experience
A very wonderful experience. The staff is very accommodating. However The first night we stayed our room thermostat did not work and all the other rooms were booked solid and it just so happened to be a night that it snowed and hit below freezing temperatures. It would have been great to change rooms but it was impossible. But the very next morning the front desk got us into a better room upgrade and was very nice and friendly about the whole situation.
Stayed 1 night in Feb 2024

10/10 Excellent

Chinedu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about homewood, it's like home away from home.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jose Raul

Liked: Cleanliness

10/10 Excellent

Tamme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean, friendly! Breakfast Lacking!
The hotel was clean and nice. The staff was very friendly. The only thing I didn’t like was the breakfast was not a good option. Not much to choose from. If you’re looking for pancakes, waffles, grits and anything else other than cereal and oatmeal plan on getting up early to go get your own breakfast.
Stayed 4 nights in Jan 2024

8/10 Good

lakisa

Travelled with family
Liked: Staff & service
Pull out couch wouldnt come out.
Stayed 1 night in Dec 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean. Refrigerator was very noisy. Breakfast was a bit sparse. Only apple juice was offered. Muffins were ok. Tiny. No waffles.
Stayed 4 nights in Dec 2023

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Beautiful hotel that was very clean and room was spacious and comfortable. Only complaint was heat vent in hallway whistled and annoying. It could be heard in room. Breakfast was good and staff were friendly
Stayed 2 nights in Dec 2023

10/10 Excellent

Charlesreca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite was very spacious and accommodated my wheelchair bound mother-inlaw. Management was friendly at front desk.
Stayed 1 night in Nov 2023

6/10 Okay

christine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location. Breakfast was included and hot. We needed the sofa bed. It was the absolute worst. You can feel the springs through it. They did have roll away beds but the hotel would not let us have 2. I made the reservation for 2 queens and when I got there they asked if I would switch to a king upgrade. It was not an upgrade, we actually lost a bed and had to sleep on the couch which was terrible. A few electrical outlets in the room did not work which was inconvenient. They had 3 treadmills. 2 had out of service signs on them and the third one was clearly broken. Our room also did have a heavy animal order in it.
Stayed 2 nights in Nov 2023

6/10 Okay

Bonnie

Stayed 2 nights in Nov 2023

10/10 Excellent

Marie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the first hotel in about 4-5 hotel stays (different hotels around the same price range) where everything was clean and working and we didn't have to ask the front desk for anything. It was refreshing to actually get what you pay for and we are thankful for Homewood Suites giving us a nice a relaxing night with plenty of space for the kids!
Stayed 1 night in Oct 2023

8/10 Good

Bettina

1. 5th floor had a fish odor once you get off the elevator 2. I asked for trash to be taken out of my room on my second day - it was never done But no reason why I would not stay again Staff was pleasant
Stayed 3 nights in Oct 2023

10/10 Excellent

Tirson

Stayed 1 night in Oct 2023

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Hotel staff was friendly however the hotel was very dirty. The room smelled like weed. Beware it’s pet friendly and for those who do not have pets the smell was obvious. I will never stay at this property again. Not even close to a 2.0 rating.
Stayed 1 night in Oct 2023

8/10 Good

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

4/10 Poor

Ronald, DOWNINGTOWN

Liked: Cleanliness
Disliked: Property conditions & facilities
I am clueless how a Hilton Hotel can't provide an operating shower to it's guests. I am further baffled how they can't repair something as simple as a shower valve in a timely manner to as keep a guest from having to move to another room. When I went to check out I was told by the front dest person I'd have to file a complaint with Travelocity to get my money back for the one night. It turns out that person was incorrect and that I wasn't charged for that night after all. Why would I want to do business with Hilton if the best they can offer is "I'm sorry". I did better in a low end roadside motel in Maine not too long ago.

10/10 Excellent

Fook Yoong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great and the people were awesome they were able to accommodate our needs thank you guys
Stayed 2 nights in Sep 2023

10/10 Excellent

christian

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Father.
Amazing.
Stayed 2 nights in Sep 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Teana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. They had snacks for sale downstairs and small items to cook that attracted my kids. My kids enjoyed the pool outside. I only can complain about the comfort level of the bed but that’s because I’m use to my bed. The bed here was very uncomfortable to me. But the room was very spacious and bathroom was clean.
Stayed 1 night in Aug 2023

8/10 Good

Harjeet

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2023

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 11 nights! It was a good experience.
Stayed 12 nights in Jul 2023

6/10 Okay

Christine

Travelled with partner
Needs a refresh
Stayed 1 night in Aug 2023

8/10 Good

Judy

Liked: Staff & service, property conditions & facilities
Still need to move disabled parking around to the front of the building. Check out staff could be friendlier.
Stayed 1 night in Aug 2023

6/10 Okay

Justin

Travelled with family
Disliked: Property conditions & facilities
Shower was moldy and room smelled
Stayed 2 nights in Aug 2023

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Stars ⭐️ ⭐️⭐️⭐️⭐️
Very service no complaints. We will stay again in the future.
Stayed 5 nights in Jul 2023

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023