Gaianes Holidays from £505

Fab service and lovely relaxing part of Benidorm

Clean . great location. lovely not expensive place. I really loved it. But people in the front desk very not friendly. If you ask them for anything , they never do anything about it. Sorry to say it, but they just LYING that they will help you, but they never do. They should take classes on how to be more polite and attentive to the costumers. But i liked hotel very much.

Liked the location and the price. Sited directly beside noisy building work

Stayed 4 nights, the last 2 nights the dinner time food was the BEST EVER out of all the Spain holidays we have been on, the quality and the seasoning of the food was exceptional, even the desserts was so good, i mean taste, fresh and made superbly. You can tell the Chefs have experience. The negatives, you have to pay for Pool Towels 2€ and if u want a clean one u have to pay again. Very disappointed. No entertainment. So nights is so boring and there is nothing within the area to go, you have to walk 15min to the beach promenade for abit of life. Kids do get bored. Housekeeping, Waited for over 2 hrs for bath towels. Remember remember there is a supermarket 6min away that sells EVERYTHING and cheap. Closed on Sundays bear that in mind , water vending machines is 2€ at hotel which in my opinion should provide at least a bottle free. The hotel is modern and have big rooms, excellent interior and pools. Anyway, honestly food quality is the best well done chefs please feed back to them. Oh forgot the food truck food and bar lunch food was superb too, nearly forgot to mention them. Thanks

The hotel is in a good location, the staff is very professional, especially Mildrey the maid, the food is very good, especially the breakfast, I truly recommend this hotel.