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Protea Hotel by Marriott Gaborone Masa Square

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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Egyptian cotton sheets, premium bedding, memory-foam beds

Overview of Protea Hotel by Marriott Gaborone Masa Square

Protea Hotel by Marriott Gaborone Masa Square

4 out of 5

4.1/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Free airport shuttle
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided

Explore the area

  • Popular LocationISKCON Gaborone10 min walk
  • Popular LocationGaborone Government Enclave3 min drive
  • Popular LocationNational Museum8 min drive
  • AirportGaborone (GBE-Sir Seretse Khama Intl.)15 min drive

Choose dates to view prices

About this area

Gaborone

Located in Gaborone, Protea Hotel by Marriott Gaborone Masa Square is connected to the convention centre. National Museum and Gaborone Natural History Museum are cultural highlights, and travellers looking to shop may want to visit Game City Mall and River Walk Mall. Travelling with kids? Consider ISKCON Gaborone and National Botanical Garden. Discover the area's wildlife on a nearby safari, or try your luck with game drives and game viewing.
Popular Location

What's nearby

  • ISKCON Gaborone - 10 min walk
  • Gaborone Government Enclave - 3 min drive
  • National Museum - 8 min drive
  • Botswana National Stadium - 12 min drive
  • University of Botswana - 16 min drive

Getting around

  • Gaborone (GBE-Sir Seretse Khama Intl.) - 15 min drive

Restaurants

  • Don Carlos — 1 min walk
  • Carlito's Cafe — 1 min walk
  • Fego - 12 min walk
  • Nando's - 13 min walk
  • Basilico - 3 min drive

About this property

Protea Hotel by Marriott Gaborone Masa Square

Family-friendly hotel connected to the convention centre in Gaborone with free breakfast
A restaurant, an outdoor pool and 2 poolside bars are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking and a free airport shuttle. Additionally, a 24-hour fitness centre, a coffee shop/café and a snack bar/deli are on-site. All 182 rooms boast deep soaking bathtubs, and offer free WiFi and memory foam beds. Free wired Internet and 24-hour room service are standard, as are flat-screen TVs with satellite channels.
Protea Hotel by Marriott Gaborone Masa Square offers 182 forms of accommodation with minibars (stocked with some free items) and laptop-compatible safes. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free extended parking on site
  • Free valet parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free 24-hour return airport shuttle
  • Local area shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6 AM–10 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 2 poolside bars
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Parking height restrictions apply

Property is also known as

Lansmore
Lansmore Masa
Lansmore Masa Square
Lansmore Masa Square Gaborone
Lansmore Masa Square Hotel
Lansmore Masa Square Hotel Gaborone
Masa Square
Masa Square Hotel Gaborone
Masa Square Gaborone
Masa Square Hotel
Protea Hotel by Marriott Gaborone Masa Square Hotel
Protea Hotel by Marriott Gaborone Masa Square Gaborone
Protea Hotel by Marriott Gaborone Masa Square Hotel Gaborone

Frequently asked questions

4.1
Very good
Rating 5 - Excellent. 126 out of 314 reviews
5 - Excellent 40%
Rating 4 - Good. 136 out of 314 reviews
4 - Good 43%
Rating 3 - Okay. 28 out of 314 reviews
3 - Okay 9%
Rating 2 - Poor. 13 out of 314 reviews
2 - Poor 4%
Rating 1 - Terrible. 11 out of 314 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Thank you very much. You made my stay freat !
Stayed 1 night in Jan 2021

5/5 Excellent

Stayed 1 night in Dec 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location in Gaborone.
Not enough towels were in the room. Room service came with another set. The TVs had a funky way of working--two remote controls were required. There were no written instructions. An engineer had to come and rework the tv system. Also no written instruction of how to contact reception--we had to call room service to get the number.
Stayed 2 nights in Feb 2020

2/5 Poor

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
condition not
Stayed 1 night in Jan 2020

3/5 Okay

Travelled with family
Disliked: Staff & service, property conditions & facilities
This hotel is not if the best. We booked two adjacent rooms got them miles apart. Breakfast was a mess as well. Will not recommend them as everything seemed to be falling apart
Stayed 1 night in Dec 2019