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Overview of Pestana Royal Premium All Inclusive Ocean & Spa Resort

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Beach nearby, beach towels
Beach nearby, beach towels
2 outdoor pools
2 outdoor pools

Pestana Royal Premium All Inclusive Ocean & Spa Resort

5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationComplexo Balnear do Lido7 min walk
    Popular LocationReis Magos Beach20 min drive
    AirportFunchal (FNC-Cristiano Ronaldo)21 min drive
    Popular LocationPico do Ariero47 min drive

Choose dates to view prices

About this area

Funchal

Pestana Royal Premium All Inclusive Ocean & Spa Resort is located near the beach and in an area with good shopping. Complexo Balnear do Lido and Funchal Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Madeira Botanical Garden and Santa Cruz Beach. CR7 Museum and Funchal Municipal Garden are also worth visiting. Take the opportunity to explore the area for water adventures such as scuba diving and other activities like golfing.
Popular Location

What's nearby

  • Complexo Balnear do Lido - 7 min walk
  • Madeira Casino - 6 min drive
  • Formosa Beach - 10 min drive
  • Reis Magos Beach - 20 min drive
  • Pico do Ariero - 47 min drive

Getting around

  • Funchal (FNC-Cristiano Ronaldo) - 21 min drive

Restaurants

  • Garden Terrace — 1 min walk
  • Botanic — 1 min walk
  • Come Together - 4 min walk
  • Indian Palace - 4 min walk
  • Cris - 5 min walk

About this property

Pestana Royal Premium All Inclusive Ocean & Spa Resort

Elegant beach hotel and 2 outdoor swimming pools
At Pestana Royal Premium All Inclusive Ocean & Spa Resort, hit the nearby beach, dine on-site at Garden Terrace or enjoy a drink at one of the hotel's 2 bars/lounges. All 324 rooms offer flat-screen TVs, minibars and hairdryers. Safes, phones and free toiletries are among the other amenities that guests will find.
Pestana Royal Premium All Inclusive Ocean & Spa Resort offers 324 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

The spa is open daily.

All-inclusive details

All-inclusive room rates at Pestana Royal Premium All Inclusive Ocean & Spa Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Land activities

Tennis

Entertainment

On-site entertainment and activities

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Parking and public transport

  • Free self-parking on site

Food and drink

  • All buffet and à la carte meals, snacks and beverages included
  • 4 restaurants
  • 2 bars/lounges and 1 poolside bar

Things to do

  • 2 outdoor pools
  • Children's pool
  • Mini golf
  • Playground
  • Spa services
  • Tennis

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Playground

Conveniences

  • Ballroom
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • English
  • Portuguese
  • Spanish

Outdoors

  • Garden

Spa

  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property registration number 3607

Property is also known as

Madeira Palace
Madeira Palace Regency
Madeira Regency
Pestana Royal Premium All Inclusive Ocean Resort Funchal
Madeira Regency Palace Aparthotel
Madeira Regency Palace Aparthotel Funchal
Madeira Regency Palace Funchal
Regency Madeira
Regency Madeira Palace
Regency Palace Madeira
Madeira Regency Palace Hotel Funchal
Regency Hotel Funchal
Regency Resort Funchal
Pestana Royal Premium All Inclusive Ocean Funchal
Pestana Royal Premium All Inclusive Ocean & Spa Resort Hotel
Pestana Royal Premium All Inclusive Ocean & Spa Resort Funchal

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 31 out of 61 reviews
5 - Excellent 51%
Rating 4 - Good. 20 out of 61 reviews
4 - Good 33%
Rating 3 - Okay. 7 out of 61 reviews
3 - Okay 11%
Rating 2 - Poor. 1 out of 61 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 61 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve just returned from a fabulous 4 night stay at the Pestana Royal and we had a fantastic time.. from the minute we walked in the staff were welcoming and friendly.. The service and food quality in the restaurant was great, the buffet was clean, well stocked, plentiful food and lots of variety. Rooms were clean and comfortable. The pool area and pool bar were great, surrounded by gorgeous tropical gardens. We made use of the free shuttle to Funchal, great service.. would thoroughly recommend and will definitely return to Madeira to this or one of the other Pestana hotels.
Stayed 4 nights in Oct 2019

4/5 Good

Liked: Amenities
Stayed 5 nights in Aug 2019

3/5 Okay

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Tho hotel is nice however the service needs to be improved. It would be good if the pool staff would require guests to keep the rules, which are on the wall, in and around the pool. We shared a room but needed to ask for soaps and towels reguraly. The provided pick nick basket was the same each day, and very basic. Some staff at the restaurant was quite rude. The shutter bus could run longer and all day long too. There are room to improve the entertainment in the hotel too. Overall we found the standard worsened since last year.
Stayed 10 nights in Aug 2019

5/5 Excellent

Stayed 7 nights in Aug 2019