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Pestana Promenade Ocean Resort Hotel

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Primary image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Balcony

Overview of Pestana Promenade Ocean Resort Hotel

Pestana Promenade Ocean Resort Hotel

4.0 star property

4.6/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Rua Simplicio dos Passos Gouveia, #31, Funchal, 9000-001

Explore the area

  • Popular LocationComplexo Balnear do Lido6 min walk
  • Popular LocationFormosa Beach2 min drive
  • Popular LocationMadeira Casino3 min drive
  • AirportFunchal (FNC-Cristiano Ronaldo)21 min drive

Choose dates to view prices

About this area

Funchal

Located on the boardwalk, Pestana Promenade Ocean Resort Hotel is in São Martinho, a neighbourhood in Funchal. CR7 Museum and Quinta das Cruzes Museum are cultural highlights, and some of the area's landmarks include Church of Nossa Senhora do Monte and Church of Our Lady of Light. Complexo Balnear do Lido and Funchal Municipal Garden are also worth visiting. Looking to get your feet wet? Scuba diving, snorkelling and waterskiing adventures can be found near the property.
Visit our Funchal travel guideOpens in a new window
Map

What's nearby

  • Complexo Balnear do Lido - 6 min walk
  • Formosa Beach - 2 min drive
  • Madeira Casino - 3 min drive
  • La Vie Shopping Center - 4 min drive
  • CR7 Museum - 9 min drive

Getting around

  • Funchal (FNC-Cristiano Ronaldo) - 21 min drive

Restaurants

  • Restaurante Pão Vinho e Petiscos - 3 min walk
  • Indian Palace - 3 min walk
  • Come Together - 3 min walk
  • La Paella - 7 min walk
  • Barracuda - 7 min walk

About this property

Pestana Promenade Ocean Resort Hotel

Boardwalk Funchal hotel in São Martinho, near CR7 Museum
2 restaurants, an indoor pool and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Pestana Promenade Ocean Resort Hotel offers 110 accommodations with minibars and a safe. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Languages spoken

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 6 per day)

Food and drink

  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Deep-Blue and Breezes

Things to do

  • Billiards/pool table
  • Fitness centre
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Spa services

Family friendly

  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Phone
  • Recycling
  • Safe
  • Soundproofing

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Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: EUR 6 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Pestana Ocean
Pestana Ocean Promenade
Pestana Ocean Promenade Resort Hotel
Pestana Promenade
Pestana Promenade Ocean
Pestana Promenade Ocean Funchal
Pestana Promenade Ocean Resort Hotel
Pestana Promenade Ocean Resort Hotel Funchal
Pestana Promenade Resort Hotel
Pestana Promenade Ocean Hotel Funchal
Pestana Promenade Ocean Resort Hotel Madeira/Funchal
Pestana Promenade Ocean Resort
Pestana Promenade Ocean Resort Hotel Hotel
Pestana Promenade Ocean Resort Hotel Funchal
Pestana Promenade Ocean Resort Hotel Hotel Funchal

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 356 out of 572 reviews
5 - Excellent 62%
Rating 4 - Good. 182 out of 572 reviews
4 - Good 32%
Rating 3 - Okay. 28 out of 572 reviews
3 - Okay 5%
Rating 2 - Poor. 5 out of 572 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 572 reviews
1 - Terrible 0%

4.5/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

4.0/5

Eco-friendliness
Write a review

3/5 Okay

Liked: Cleanliness
Rathr likewarm review.
The hotel is perfectly adequate but we had moved from another equally rated hotel which we thought better both for food and service. Promenade seemed rather short staffed a reception member had to leave his post to show us ho t work the TV.
Stayed 7 nights in Feb 2022

3/5 Okay

Travelled with partner
Disliked: Staff & service
Property was nice ,although we found a lot was missing in the amenities, not enough staff and service lacking due to it. Maybe due to Covid and property having been closed for a period of time, a number of electronic equipment and appliances were missing or not working. If not improved, I would hesitate to recommend or stay there again. Hopefully things will improve.
Stayed 14 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice
The hotel is excellent, fantastic location, a few minutes walk from Funchal city center and surrounded by shops and amazing restaurants. Their own restaurant is not so great but there are so many fantastic options close by that this was not a issue at all
View from the room
Stayed 7 nights in Oct 2020

4/5 Good

Stayed 7 nights in Oct 2020