Title: Pestana Miramar Garden & Ocean Resort Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Pestana Miramar Garden & Ocean Resort Hotel in Funchal with full-service spa and fitness centre ![Front of property](https://images.trvl-media.com/lodging/1000000/870000/863900/863868/5b004bc1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/870000/863900/863868/c520ba05.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Room (Superior) | 1 bedroom, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/1000000/870000/863900/863868/2478dc1c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Room (Superior) | Bathroom | Deep-soaking bathtub, free toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/1000000/870000/863900/863868/ddf78a68.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast served](https://images.trvl-media.com/lodging/1000000/870000/863900/863868/52f71c69.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Pestana Miramar Garden & Ocean Resort blends oceanfront tranquility with thoughtful amenities. Guests can book spa treatments to unwind, enjoy breakfast at the restaurant, or gather for a friendly game of billiards while appreciating the seaside setting. 8.8 Excellent ## Popular amenities - Bar - Spa - Gym - 24/7 front desk - Pool - Parking available £162 includes taxes & fees 2 Dec - 3 Dec ## Room options ### Check availability for these dates Tonight [Nov 20 - Nov 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=863868&PinnedHotelID=863868&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=863868&PinnedHotelID=863868&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 21 - Nov 22](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=863868&PinnedHotelID=863868&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=863868&PinnedHotelID=863868&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=863868&PinnedHotelID=863868&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=863868&PinnedHotelID=863868&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=863868&PinnedHotelID=863868&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=863868&PinnedHotelID=863868&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Superior Studio | View from room](https://images.trvl-media.com/lodging/1000000/870000/863900/863868/be96219b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Studio 8.0 Very good 4 reviews ### Highlights Soundproofed Air conditioning LCD TV Separate bedroom Hairdryer Private bathroom Deep-soaking bath Desk - 161 sq ft - Sleeps 3 - 2 Single Beds ![Family Room (Superior) | 1 bedroom, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/1000000/870000/863900/863868/2478dc1c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (Superior) ### Highlights Balcony Soundproofed Air conditioning LCD TV Separate bedroom Hairdryer Private bathroom Deep-soaking bath - 215 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed ![Suite | 1 bedroom, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/1000000/870000/863900/863868/8af8cf8d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Soundproofed Air conditioning LCD TV Separate bedroom Hairdryer Private bathroom Deep-soaking bath Desk - 1 bedroom - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/2000000/1550000/1548400/1548302/772ec8a9.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Allegro Madeira - Adults Only - Member of Barceló Hotel Group Funchal - Pool - Spa - Free WiFi - Restaurant 9.4 Exceptional 457 reviews £118 includes taxes & fees 22 Nov - 23 Nov [](https://www.expedia.co.uk/Funchal-Hotels-Allegro-Madeira-Adults-Only.h1548302.Hotel-Information?chkin=2025-11-22&chkout=2025-11-23&rm1=a2®ionId=1232&destination=Funchal&destType=MARKET&latLong=32.647926,-16.909736&searchId=ae72067a-aa99-4e0b-a734-9244129e6a09&top_cur=GBP) Ad ![Indoor pool, outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/14400/14327/6a79bcef_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pestana Carlton Madeira Ocean Resort Hotel Funchal - Pool - Hot tub - Spa - Pet-friendly 8.8 Excellent 1,003 reviews £113 includes taxes & fees 4 Dec - 5 Dec [](https://www.expedia.co.uk/Funchal-Hotels-Pestana-Carlton-Madeira-Ocean-Resort-Hotel.h14327.Hotel-Information?chkin=2025-12-4&chkout=2025-12-5&rm1=a2®ionId=1232&destination=Funchal&destType=MARKET&latLong=32.647926,-16.909736&searchId=ae72067a-aa99-4e0b-a734-9244129e6a09&top_cur=GBP) Ad ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/84000000/83700000/83695600/83695546/54ee0587.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Barcelo Funchal Oldtown Funchal - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 295 reviews £165 includes taxes & fees 12 Dec - 13 Dec [](https://www.expedia.co.uk/Funchal-Hotels-Barcelo-Funchal-Oldtown.h83695546.Hotel-Information?chkin=2025-12-12&chkout=2025-12-13&rm1=a2®ionId=1232&destination=Funchal&destType=MARKET&latLong=32.647926,-16.909736&searchId=ae72067a-aa99-4e0b-a734-9244129e6a09&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1590000/1589300/1589294/cc7b51f9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Quintinha São João & Spa Sao Pedro - Pool - Hot tub - Breakfast included - Spa 9.6 Exceptional 633 reviews £240 includes taxes & fees 27 Nov - 28 Nov [](https://www.expedia.co.uk/Funchal-Hotels-Hotel-Quintinha-Sao-Joao-Spa.h1589294.Hotel-Information?chkin=2025-11-27&chkout=2025-11-28&rm1=a2®ionId=1232&destination=Funchal&destType=MARKET&latLong=32.647926,-16.909736&searchId=ae72067a-aa99-4e0b-a734-9244129e6a09&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFunchal-Hotels-Pestana-Miramar-Garden-Ocean-Resort.h863868.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFunchal-Hotels-Pestana-Miramar-Garden-Ocean-Resort.h863868.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C32.64202%2C-16.92431&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=9ye6jbbp8JAP0yDKSsJRxRK-o4Y=) Estrada Monumental, 182/194, Funchal, 9000-098 #### What's nearby - Estádio do Marítimo - 7 min walk - 0.4 miles - Madeira Casino - 12 min walk - 0.7 miles - CR7 Museum - 14 min walk - 0.8 miles - Funchal Marina - 17 min walk - 0.9 miles - Lido Bathing Complex - 17 min walk - 0.9 miles #### Getting around - Funchal (FNC-Cristiano Ronaldo) - 19 min drive #### Restaurants - ‪Pub Number Two - ‬5 min walk - ‪Villa Cipriani - ‬4 min walk - ‪Malho's pub cafe - ‬5 min walk - ‪Restaurante Hemingway - ‬5 min walk - ‪Tea Terrace at Reid's Palace - ‬2 min walk ## About this property ### Pestana Miramar Garden & Ocean Resort Upscale hotel by the ocean Take advantage of a garden, an arcade/games room and a library at Pestana Miramar Garden & Ocean Resort. Treat yourself to a massage or a manicure/pedicure at the on-site spa. The on-site restaurant offers breakfast. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar. Other perks at this hotel include: - An indoor pool and an outdoor pool - Self-parking (surcharge), ATM/banking services and smoke-free property - A billiards/pool table, tour/ticket information and a 24-hour front desk - Luggage storage, a lift and a banquet hall Room features All 58 rooms offer comforts such as air conditioning, as well as perks such as free WiFi and safes. Other amenities include: - Bathrooms with deep-soaking baths and free toiletries - Recycling, daily housekeeping and desks ### Awards and affiliations Eco-certified property This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/870000/863900/863869/a5aa3fca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pestana Village Garden Hotel Funchal - Pool - Hot tub - Spa - Pet-friendly 8.8 Excellent 498 reviews £151 includes taxes & fees 22 Nov - 23 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=863869&PinnedHotelID=863869&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/72000000/71120000/71119100/71119006/9e26ca7c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NEXT - 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Pool - Spa - Free WiFi - Restaurant 8.2 Very good 233 reviews £127 includes taxes & fees 25 Nov - 26 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=921256&PinnedHotelID=921256&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1550000/1548400/1548302/772ec8a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Allegro Madeira - Adults Only - Member of Barceló Hotel Group Funchal - Pool - Spa - Free WiFi - Restaurant 9.4 Exceptional 457 reviews £118 includes taxes & fees 22 Nov - 23 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=1548302&PinnedHotelID=1548302&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Parking on site (EUR 15 per day) ### Food and drink - A bar/lounge - A restaurant ### Things to do - Arcade/game room - Billiards/pool table - Full-service spa - Gym - Indoor pool - Library - Outdoor pool - Sauna ### Family friendly - Arcade/game room - Indoor pool - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden ### Full-service spa - Manicures/pedicures - Massage - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 2 buildings - 4 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - LCD TV ### More - Air conditioning - Desk - Phone - Recycling - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 30 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 5 kg per pet) Restrictions apply; for more information contact the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### Optional extras - Self-parking fee: EUR 15 per day - Pet fee: EUR 30 per pet, per night - Service animals are exempt from fees - In-room safe fee: EUR 2 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Aparthotel Pestana Miramar Garden Resort Miramar Aparthotel Pestana Miramar Pestana Miramar Aparthotel Pestana Miramar Garden Aparthotel Pestana Miramar Garden Aparthotel Funchal Pestana Miramar Garden Resort Aparthotel Funchal Pestana Miramar Resort Resort Aparthotel Pestana Miramar Garden Funchal Pestana Miramar Garden Ocean Resort Funchal Pestana Miramar Garden Ocean Resort Pestana Miramar Garden Ocean Pestana Miramar Garden Resort Aparthotel Hotel Funchal Pestana Miramar Garden & Ocean Pestana Miramar Garden Ocean Resort Pestana Miramar Garden & Ocean Resort Hotel Pestana Miramar Garden & Ocean Resort Funchal Pestana Miramar Garden & Ocean Resort Hotel Funchal ## Frequently asked questions ### Does Pestana Miramar Garden & Ocean Resort have a pool? > Yes, this property has an indoor pool and an outdoor pool. ### How much does it cost to stay at Pestana Miramar Garden & Ocean Resort? > As of 20 Nov 2025, prices found for a 1-night stay for 2 adults at Pestana Miramar Garden & Ocean Resort on 2 Dec 2025 start from £162.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Funchal-Hotels-Pestana-Miramar-Garden-Ocean-Resort.h863868.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Pestana Miramar Garden & Ocean Resort pet-friendly? > Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 5 kg per pet. There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Pestana Miramar Garden & Ocean Resort? > Self-parking is available for EUR 15 per day. ### What time is check-in at Pestana Miramar Garden & Ocean Resort? > Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Pestana Miramar Garden & Ocean Resort? > Checkout is at noon. ### Where is Pestana Miramar Garden & Ocean Resort located? > Located in the heart of Funchal, this spa hotel is within a 15-minute walk of Estádio do Marítimo, Santa Catarina Park, and Madeira Casino. Lido Bathing Complex and CR7 Museum are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Pestana Miramar Garden & Ocean Resort Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.8 Location ### 8.8 Staff & service ### 8.6 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 55 8 - Good 56 6 - Okay 9 4 - Poor 1 2 - Terrible 1 ### 10/10 Excellent #### Mark 21 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Comfortable accomodation, great location with delicious breakfast and evening meal options. ##### Mark Stayed 7 nights in Sep 2023 ### 10/10 Excellent #### Antonio 23 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location, great amenities, and friendly service. ##### Antonio Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Deborah 10 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Would not hesitate staying here again. Staff were exceptional, cleanliness next to none and such a lovely feel to the resort. Would definitely recommend. ##### Deborah Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Bethan 13 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We really enjoyed staying at this hotel - quiet peaceful setting in beautiful gardens. Would definitely return. ##### Bethan Stayed 7 nights in Jul 2024 ### 10/10 Excellent #### Paul 17 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely Beautiful and very grateful stay Thank you to you all at The Miramar ##### Paul Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Renate 12 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bufett solala....a l carte Restaurant mega ##### Renate Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Christophe 27 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Beau complexe hôtelier, propre, sûr ; qualité des repas ; chambre spacieuse et propre. ##### Christophe Stayed 7 nights in May 2025 ### 8/10 Good #### Sandrine 10 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities tres bon sejour ##### Sandrine Stayed 6 nights in Apr 2023 ### 8/10 Good #### Remo 7 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sehr schöne Hotelanlage, guter Service ##### Remo Stayed 14 nights in Jun 2022 ### 6/10 Okay #### Verified traveller 18 Dec 2019 Liked: Cleanliness, amenities, property conditions & facilities The "superior studio" was in fact just a bog standard bedroom, not a double twin. There was a long delay at check in. The hotel is nice but certainly not worth paying luxury prices for a "studio" for a standard twin pool facing room. ##### Verified traveller Stayed 10 nights in Aug 2017 ### 8/10 Good #### Verified traveller 10 Jul 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A very characterful property and pretty well equipped for a package holiday. It was very clean, the staff were very pleasant and obliging and the breakfasts were particularly good. ##### Verified traveller Stayed 7 nights in Jul 2019 ### 6/10 Okay #### Verified traveller 23 Apr 2019 Liked: Cleanliness Kaunis puutarha. Siistit tilat,mutta saippuaa ja shampoota tuodaan hot.huoneeseen liian harvoin. Myös pyyhkeet pitäisi vaihtaa useammin. ##### Verified traveller Stayed 7 nights in Apr 2019 ### 8/10 Good #### Michael 13 Jan 2019 Liked: Cleanliness, staff & service, room comfort #### Et sted man ikke behøver at forlade. Ligger i hotelområde med gode bade, trænings, sauna, boblebad og spise faciliteter. ##### Michael Stayed 4 nights in Jan 2019 ### 8/10 Good #### Verified traveller 5 May 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Memorable holiday Great holiday, good location although it is a steep initial climb up the hill coming out of centre of Funchal, good standard of hotel with three pools and five restaurants, friendly staff and well maintained gardens ##### Verified traveller Stayed 7 nights in Apr 2018 ### 8/10 Good #### Tiddy, Cambridge, UK 5 Feb 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good location The hotel was waliking distance fromt he centre of Funchal as well as the area where most other hotels were found.There was also a bus to the centre for those who did not like walking! The hotel staff were very helpful n advising about buses. There were also several small restaurants if you did not want to eat in the hotel. We were told we had been upgraded but the room was the one we had booked. We were happy with the siz facilities and cleanliness. All the cleaning staff were lovely. We liked the fact that breakfast was varied and served from 7 - 10am every day - ideal for a holiday. Had indoor and outdorr po9ols (sadly the weather was not warm enough to use the outdoor one) ##### Tiddy Stayed 7 nights in Jan 2018 ### 2/10 Terrible #### Gary, boise ID 26 Sept 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wish I could review this hotel I received confirmation of my hotel room in February. When I arrived in September I was told that my party was moved to another hotel without explanation. I arrived in the other hotel and it did not have thesuperior suit I had booked. I also had to pay cab fare to go to the other hotel. After checking my room, I went back to the reception desk and asked if this was a mistake. I was informed that it was not their problem and that I would have to contact the original hotel. A couple of days later I walked to the original hotel and was told that I should have gotten the info from my new hotel and that the new hotel would contact me. It never happened. AARP did refund part of my payment but I hope that anyone else file complaints against this hotel. It seems that the British had no problems but Americans certainly were not treated with respect. My brother-in-law and out wives are senior citizens and retired military. We still wonder what we did wrong to deserve this treatment. It cost each of us an additional 800 dollars for meals. AARP did make a partial reimbursement to us when we informed them of the problem ##### Gary Stayed 13 nights in Sep 2017 ### 10/10 Excellent #### minna, finland 28 Aug 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todella avuliasta väkeä respassa. Monipuolinen aamiainen, hyvät altaat ja mahtava miljöö. ##### minna Stayed 7 nights in Aug 2017 ### 8/10 Good #### Verified traveller 4 May 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pestana Mira Mar Garden Resort April 2017 Hotel was very good, the buffet was quite expensive, the other restaurants on site were very good. The grounds were excellent and the staff were first class.Although the Wi-Fi was very poor in the bedrooms, the only place for a good signal strength was at the reecptions! ##### Verified traveller ### 8/10 Good #### Antonius Cornelis 3 Oct 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Goede prijs Goede service, vriendelijk en behulpzaam personeel. Hygiënisch en schooncomplex. ##### Antonius Cornelis ### 6/10 Okay #### Melonface, London 23 Aug 2016 Liked: Cleanliness, room comfort #### Not bad Nice hotel, nice pools, clean and tidy, staff generally very helpful and polite, breakfast good, coffee possibly the worst I have ever tasted. Good for couples, kids -everyone. Air-con did not work for the first week of our stay and had no back up fans (I had to supply my room number before they said no to the fan, I assume this was because I was not in a superior room!). They reserved 500euros on my card and although they said it had been cancelled on a few occasions, it was not (leaving me with limited funds) so they get a low mark because of this. They charge you 5euros a day for parking which I think is a bit cheeky. Entertainment was similar to what you find at hotels in Bournemouth! ##### Melonface ### 10/10 Excellent #### Amy and Karol 10 Jul 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A++++++ If you can fault this hotel there is something wrong with you!! ##### Amy and Karol ### 10/10 Excellent #### jock, england 4 Jun 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel, in great position Had a great holiday in this hotel. The 3 restaurants served good food. Bars and snack bars very good. If you want a quiet holiday this would suit you fine. ##### jock ### 8/10 Good #### Béatrice, Paris 21 May 2016 Liked: Cleanliness, staff & service, room comfort #### Architecture agréable et accuei très souriant Le jour de mon anniversaire, champagne au petit déjeuner, et bouteille offerte dans la chambre, cocktails offerts au bar de l'hôtel! Une attention surprise qui est un excellent souvenir. Les piscines et le jacuzzi très agréables. ##### Béatrice ### 8/10 Good #### VASILY, Москва 18 May 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Все хорошо. Чувствуется стиль. Оформление помещений отеля великолепно. Однако... отсутствие Интернета в номере вызывает неудобство. ТВ - с кинескопом... Бытовые электрические приборы очень старые. Это все печально. ##### VASILY ### 8/10 Good #### Nicole, England 4 May 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### confusing but convenient We had not realised this resort was 2 hotels combined, so checked in where we had booked, the Miramar, to be taken along long corridors and up 2 lifts, to our room which ended up in the Village resort. We then had several very uncertain hours as we were given no information about things like the room safe, wi fi and hotel amenities, and getting around the resort was confusing. Once settled, we were very comfortable, our room ( studio superior), a good size, though unfortunately our balcony faced north so we never sat out as we got no sun, it had a wonderful view over the city and mountain, but the grey cloud glowering over the mountain nearly the whole time, did not encourage cheerfulness! ##### Nicole ## Expedia's Latest Trends ### Hotels > [Pestana Carlton Madeira Ocean Resort Hotel](https://www.expedia.co.uk/Funchal-Hotels-Pestana-Carlton-Madeira-Ocean-Resort-Hotel.h14327.Hotel-Information) > > [NEXT - Savoy Signature](https://www.expedia.co.uk/Funchal-Hotels-NEXT.h71119006.Hotel-Information) > > [Sentido Galosol](https://www.expedia.co.uk/Santa-Cruz-Hotels-Sentido-Galosol.h922319.Hotel-Information) > > [Calheta Beach - All Inclusive](https://www.expedia.co.uk/Calheta-Hotels-Calheta-Beach-All-Inclusive-Savoy-Signature.h1056570.Hotel-Information) > > [Barcelo Funchal Oldtown](https://www.expedia.co.uk/Funchal-Hotels-Barcelo-Funchal-Oldtown.h83695546.Hotel-Information) > > [Savoy Palace - The Leading Hotels of the World - Savoy Signature](https://www.expedia.co.uk/Funchal-Hotels-Savoy-Palace-The-Leading-Hotels-Of-The-World-Savoy-Signature.h32089418.Hotel-Information) > > [Hotel Madeira](https://www.expedia.co.uk/Funchal-Hotels-Hotel-Madeira.h3891890.Hotel-Information) > > [Eira do Serrado Hotel & SPA](https://www.expedia.co.uk/Curral-Das-Freiras-Hotels-Eira-Do-Serrado-Hotel-SPA.h3763068.Hotel-Information) > > [Hotel do Carmo](https://www.expedia.co.uk/Funchal-Hotels-Hotel-Do-Carmo.h1663920.Hotel-Information) > > [Pestana CR7 Funchal](https://www.expedia.co.uk/Funchal-Hotels-Pestana-CR7-Funchal.h15737408.Hotel-Information) > > [Royal Savoy - Ocean Resort - Savoy Signature](https://www.expedia.co.uk/Funchal-Hotels-Royal-Savoy-Ocean-Resort-Savoy-Signature.h1193965.Hotel-Information) > > [Vila Gale Santa Cruz Resort Hotel](https://www.expedia.co.uk/Santa-Cruz-Hotels-Vila-Gale-Santa-Cruz.h1376009.Hotel-Information) > > [Quinta Splendida Wellness & Botanical Garden](https://www.expedia.co.uk/Santa-Cruz-Hotels-Quinta-Splendida-Wellness-Botanical-Garden.h1069030.Hotel-Information) > > [Three House Hotel](https://www.expedia.co.uk/Funchal-Hotels-Oudinot-Suites.h49024024.Hotel-Information) > > [Sé Boutique Hotel](https://www.expedia.co.uk/Funchal-Hotels-Se-Boutique-Hotel.h19531083.Hotel-Information) > > [The Views Oasis - Family Friendly](https://www.expedia.co.uk/Santa-Cruz-Hotels-Four-Views-Oasis-Hotel.h918495.Hotel-Information) > > [Hotel Quinta da Penha de França](https://www.expedia.co.uk/Funchal-Hotels-Hotel-Quinta-Da-Penha-De-Franca.h8025695.Hotel-Information) > > [Apartamentos Ferreiros](https://www.expedia.co.uk/Funchal-Hotels-Apartamentos-Ferreiros.h55419170.Hotel-Information) > > [Saccharum Resort](https://www.expedia.co.uk/Calheta-Hotels-Saccharum-Resort-Spa-Savoy-Signature.h10225046.Hotel-Information) > > [Monte Mar Palace Hotel](https://www.expedia.co.uk/Sao-Vicente-Hotels-Monte-Mar-Palace-Hotel.h1187176.Hotel-Information) > > [Hotel Riu Madeira - All Inclusive](https://www.expedia.co.uk/Santa-Cruz-Hotels-Hotel-Riu-Palace-Madeira.h4813351.Hotel-Information) > > [Palheiro Village](https://www.expedia.co.uk/Funchal-Hotels-Palheiro-Village-Golf.h3868173.Hotel-Information) > > [The Vine](https://www.expedia.co.uk/Funchal-Hotels-The-Vine.h2163062.Hotel-Information) > > [Pestana Casino Park Ocean and SPA Hotel](https://www.expedia.co.uk/Funchal-Hotels-Pestana-Casino-Park-Ocean-And-SPA-Hotel.h14349.Hotel-Information) > > [Pestana Porto Santo Beach Resort & Spa](https://www.expedia.co.uk/Porto-Santo-Hotels-Pestana-Porto-Santo-Beach-Resort-Spa.h1889090.Hotel-Information) > > [TURIM Santa Maria Hotel](https://www.expedia.co.uk/Funchal-Hotels-Turim-Santa-Maria-Hotel.h39013081.Hotel-Information) > > [Pestana Casino Studios](https://www.expedia.co.uk/Funchal-Hotels-Pestana-Casino-Studios.h20165195.Hotel-Information) > > [Hotel Ocean Gardens](https://www.expedia.co.uk/Funchal-Hotels-Hotel-Ocean-Gardens.h2591201.Hotel-Information) > > [Rocamar Lido Resort](https://www.expedia.co.uk/Santa-Cruz-Hotels-Rocamar-Lido-Resort.h1734024.Hotel-Information)