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"Clean room , lovely Onsen, lots of pleases to eat nearby"

"Very friendly and helpful staff. We were unable to secure our van rental and the front desk staff was very accommodating in helping us to get van taxis to get us and all our snowboard gear where we needed to be. Rooms are small per western equivalent but comfy. I’m 6’4” and was just fine for 8 nights. Breakfast was also tasty and included with the stay. "

"We had a mountain view. It was great. The staff were super helpful even though we don't speak Japanese. So kind. "

"The staff was very understanding when I made a mistake in the reservation. And the room was excellent -- a wide desk of the type I like to use for work, enough light, and a very comfortable bed. I've no complaints."

"We had nice time there"

"Walking distance to the beautiful cherry blossom Festival at Hirosaki Park. Owners were very responsive and helpful."

"Comfortable room, delicious breakfast, and drinking hours included!"

"This was the most pleasantly surprising hotel that packs a punch well above it's rating. The hotel is very clean with friendly service, amenities, and great breakfast! The room was extremely spacious, closer to north american sized rooms than Japanese. The room was very clean and towels were replaced daily. Wifi worked reliably and I would stay again in the future"