Fuji-Hakone-Izu National Park

The room was comfortable, well-appointed, and surprisingly spacious for Namba. The air conditioning and television were also very easy to use, which is a welcome touch for non-Japanese-speaking travellers, as hotel room controls in Japan can sometimes be difficult to navigate, even with AI translation tools. What let the hotel down, however, was the breakfast experience. There were lengthy queues each morning simply to be seated, as only one hostess was managing the process. Most guests do not want to begin their day by waiting in line for up to 15 minutes, particularly when there are plenty of vacant tables available in a large dining area. It seemed unnecessary for guests to have to wait to be formally seated. Once inside, there was further congestion due to there being only one coffee machine and one toaster, resulting in even more queuing in what is clearly a very busy hotel. Overall, the room itself was excellent, but the breakfast operation would benefit from some improvements to better accommodate the number of guests.

Our third visit and never fails to indulge or rejuvenate us. The onsen is always a treat after a long day of sightseeing and the lounge space is a beautiful, private space to sit back and read, drink tea and appreciate the design of the property. The staff are always the best, too.

Perfect location and I liked the fact the hotel was small and had a good feel to it where bigger hotels can sometimes be soleless