COMFORT Suites FRESNO
We had a reservation for 3, 1 king bed and a pullout. We arrived at3:10 pm and were told our roomwas not ready yet. Finally, at 3:50 we were able to access our room. It was clean, but looked well used. We left our luggage and went to our friends graduation and party. We did not arrive home until 11:30. When we opened the pull out bed, it had no sheets or pillows. There was one extra blanket we found in the closet. We had to chase down a housekeeper, who was down the hall still cleaning rooms! She was lovely and got us what we needed. We had to make up the bed ourselves. We paid extra for our 3rd person. It seems this all should have been taken care of already.
In the morning, we went down to have the provided breakfast at 8:45am. Breakfast ran until 9:30. The batter for the waffle maker was empty, they were out of fresh fruit, there were no scrambled eggs or sausages, no muffins or pastries. Plastic utensils and cups were almost non existent. There was one server who appeared after a while and began cleaning up the place. Several people asked where the food was and we were told it was coming. Fresh food appeared about 9:15. Most people at that point had eaten toast and left.
Although the room was clean and bed comfortable, I would not recommend this hotel We let the front desk know, but the person didn't really seem interested and gave excuses. Comfort Suites needs to get its act together and be more professional. We did not feel like they cared about our business or return