Ratings based on 350 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveller from Los Angeles
COMFORT Suites FRESNO
Posted 22-May-2017
Pros: Location was very convenient. It is next to a Costco and not far from many restaurants and shopping.
Cons: See comments above.
Location: See above.
We had a reservation for 3, 1 king bed and a pullout. We arrived at3:10 pm and were told our roomwas not ready yet. Finally, at 3:50 we were able to access our room. It was clean, but looked well used. We left our luggage and went to our friends graduation and party. We did not arrive home until 11:30. When we opened the pull out bed, it had no sheets or pillows. There was one extra blanket we found in the closet. We had to chase down a housekeeper, who was down the hall still cleaning rooms! She was lovely and got us what we needed. We had to make up the bed ourselves. We paid extra for our 3rd person. It seems this all should have been taken care of already.
In the morning, we went down to have the provided breakfast at 8:45am. Breakfast ran until 9:30. The batter for the waffle maker was empty, they were out of fresh fruit, there were no scrambled eggs or sausages, no muffins or pastries. Plastic utensils and cups were almost non existent. There was one server who appeared after a while and began cleaning up the place. Several people asked where the food was and we were told it was coming. Fresh food appeared about 9:15. Most people at that point had eaten toast and left.
Although the room was clean and bed comfortable, I would not recommend this hotel We let the front desk know, but the person didn't really seem interested and gave excuses. Comfort Suites needs to get its act together and be more professional. We did not feel like they cared about our business or return
Recommended
for Everyoneby A verified traveller
Nice hotel, very pleasant
Posted 15-May-2017
Pros: Super clean. Nice clean bathroom. Fresh sheets.
Very pleasant decoration and furniture. Quite and clean. One of the best in the area.
Recommended
for Everyoneby A verified traveller from Helena, MT
Posted 25-Apr-2017
Pros: Location
Cons: None
Location: None
They had a large group of high school students there on that weekend and it overloaded the breakfast area making it too difficult to get breakfast. Otherwise ok
Recommended
for Everyoneby A verified traveller
Weekend get away
Posted 11-Apr-2017Missed the jacuzzi. Staff was extremely helpful. Even offered us milk after I asked for a local store to purchase some for the children upon an 8pm arrival.
Recommended
for Everyoneby A verified traveller from LA
Like staying with friends!
Posted 30-Mar-2017Here for work. Glad I chose this hotel! I never enjoy coming to this city since there are some sketchy places. Traveling alone I felt incredibly safe (this includes my vehicle). They are walking distance to a nice mall, shops, and eateries. THEY HAVE A GREAT BREAKFAST! STAFF TREATS YOU AS IF YOU ARE STAYING @ a 5 STAR & SUPER FRIENDLY! Also a great social hour during the week w/local draft and your choice of wines. Rooms and hotel are clean. Will be my go to when in Fresno! The GM is great and very hands on.
by Matar
Posted 27-Mar-2017 on Hotels
by Diane
Confort Suites
Posted 18-Mar-2017 on HotelsOne of the nice hotels I have stayed at
by Brett
Posted 12-Mar-2017 on Hotels
A friendly and clean facility with a nice indoor pool.
by goldy Singh from Fresno
clean, comfort, perfect
Posted 11-Mar-2017 on Hotelsvery comfortable , clean and modern amenities . Great breakfast, great staff , great location. I am planning to stay in comfort suit and Inn motel next vacation too..
Recommended
for Everyoneby A verified traveller from california
Nice hotel
Posted 09-Mar-2017The room was clean and big the only problem was the mattress was to worn out it was almost like sleeping in the floor for one bed the other one was a little better but still pretty hard.
