Posted 27-Sep-2016 on Hotels
Room was good size, but lock did not work. The handle on the wall for secondary lock was breaking off the wall. Morning breakfast was okay, but the trash was overflowing so one could not throw their trash away. The BIGGEST issue was, I was charge $477 by mistake, and NO ONE told me. When I went down to find out what was going, I was informed that my stay was extended for 6 days. When the person that did this realized they made a mistake, they fixed it, but the charge already happened! They did not contact me knowing the mistake was made. This unfortunately will hinder my decision on staying at any of the Comfort Suites. I have also informed all friends and family of this.