Title: Sierra Palms Resort Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sierra Palms Resort Beachside bed & breakfast to enjoy outdoor pool and sand beach ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/23000000/22950000/22945000/22944960/f90041d5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor wedding area](https://images.trvl-media.com/lodging/23000000/22950000/22945000/22944960/6edfb6a4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Banquet hall](https://images.trvl-media.com/lodging/23000000/22950000/22945000/22944960/51268d09.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/23000000/22950000/22945000/22944960/b5cf3b48.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room](https://images.trvl-media.com/lodging/23000000/22950000/22945000/22944960/0546514d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Sierra Palms Resort combines upscale comfort with ocean vistas. Guests dine beachfront at Lily's Restaurant or sip coffee from the on-site cafe while relaxing on the rooftop terrace. Previous visitors particularly appreciate the attentive staff and diverse international cuisine. 7.6 Good ## Popular amenities - Pool - Room service - Breakfast available - 24/7 front desk - Laundry - Housekeeping £128 includes taxes & fees 9 Nov - 10 Nov ## Room options ### Check availability for these dates Tonight [Oct 27 - Oct 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=22944960&PinnedHotelID=22944960&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=22944960&PinnedHotelID=22944960&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 28 - Oct 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=22944960&PinnedHotelID=22944960&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=22944960&PinnedHotelID=22944960&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=22944960&PinnedHotelID=22944960&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=22944960&PinnedHotelID=22944960&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=22944960&PinnedHotelID=22944960&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=22944960&PinnedHotelID=22944960&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/23000000/22950000/22945000/22944960/1d04845a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning TV Hairdryer Bidet Private bathroom - 258 sq ft - Sleeps 2 - 2 Single Beds ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/23000000/22950000/22945000/22944960/1d04845a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning TV Hairdryer Bidet Private bathroom - 258 sq ft - Sleeps 3 - 1 King Bed ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/23000000/22950000/22945000/22944960/20e68c76.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning TV Hairdryer Bidet - 323 sq ft - Sea view - Sleeps 2 - 2 Single Beds ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/23000000/22950000/22945000/22944960/20e68c76.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning TV Hairdryer Bidet - 323 sq ft - Sea view - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFreetown-Hotels-Sierra-Palms-Resort.h22944960.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFreetown-Hotels-Sierra-Palms-Resort.h22944960.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C8.47926%2C-13.28499&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=rhzerBe_PFq2L-KR9qGchtKZVCc=) Lumley Beach, Freetown, Weatern Area, 232 #### What's nearby - Lumley Beach - 13 min walk - 0.7 miles - National Stadium - 9 min drive - 4.8 miles - Cotton Tree - 10 min drive - 5.5 miles - Sierra Leone National Museum - 10 min drive - 5.5 miles - Fourah Bay College - 11 min drive - 6.2 miles #### Getting around - Freetown (FNA-Lungi Intl.) - 147 min drive #### Restaurants - ‪China House - ‬7 min drive - ‪Crown Express - ‬4 min drive - ‪Roy's Restaurant - ‬1 min walk - ‪Mamba Point Lagoonda - ‬3 min drive - ‪Basha - ‬6 min drive ## About this property ### Sierra Palms Resort Upscale bed & breakfast near Lumley Beach Located close to National Stadium, Sierra Palms Resort provides a rooftop terrace, designer shops on-site and a coffee shop/cafe. This bed & breakfast is a great place to bask in the sun with a beachfront location and beachfront dining. The on-site international cuisine restaurant, Lily's Restaurant, offers breakfast, brunch, lunch, dinner and ocean views. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services. Other perks include: - An outdoor pool, along with sunloungers and pool umbrellas - Free self-parking and valet parking - Buffet breakfast (surcharge), a free ferry terminal shuttle and express check-in - A 24-hour front desk, concierge services and a lift Room features All rooms are individually furnished, and offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with showers and bidets - TVs with cable channels - Wardrobes/cupboards, childcare services and electric kettles ## Similar properties ![Banquet hall](https://images.trvl-media.com/lodging/8000000/7900000/7897600/7897506/dae18feb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Blu Mammy Yoko Hotel, Freetown Freetown - Pool - Parking included - Free WiFi - Restaurant 7.4 Good 239 reviews £104 includes taxes & fees 25 Nov - 26 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=7897506&PinnedHotelID=7897506&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/20000000/19480000/19478500/19478485/c980eee9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Atlantic Lumley Hotel Freetown - Breakfast included - Spa - Free WiFi - Restaurant 8.8 Excellent 63 reviews £164 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=19478485&PinnedHotelID=19478485&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/20000000/19550000/19541300/19541249/58d2af45.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Family Kingdom Resort Freetown - Pool - Breakfast included - Kids pool - Parking included 8.2 Very good 41 reviews £82 includes taxes & fees 28 Oct - 29 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=19541249&PinnedHotelID=19541249&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach](https://images.trvl-media.com/lodging/37000000/36510000/36500500/36500450/2d7d7efe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ishmajoso Lodge Freetown - Breakfast included - Parking included - Free WiFi - Restaurant 8.4 Very good 86 reviews £23 includes taxes & fees 28 Oct - 29 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=36500450&PinnedHotelID=36500450&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/119000000/118320000/118319900/118319854/w1007h1340x0y2-e99c26a2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### bintumani hotel Freetown - Pool - Breakfast included - Free WiFi - Restaurant £118 includes taxes & fees 28 Oct - 29 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=118319854&PinnedHotelID=118319854&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive Suite | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/8000000/7490000/7484200/7484133/436e8de5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Country Lodge Hotel Freetown - Pool - Kids pool - Waterslide - Parking included 7.6 Good 56 reviews £142 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=7484133&PinnedHotelID=7484133&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/89000000/88630000/88629600/88629590/cdac4b4e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Lead Hotel Freetown - On private beach - Pool - Parking included - Free WiFi 9.8 Exceptional 101 reviews £200 includes taxes & fees 6 Nov - 7 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=88629590&PinnedHotelID=88629590&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/9000000/8140000/8130300/8130241/ec662935.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Swiss Hotel Freetown - Parking included - Free WiFi - Restaurant - Air conditioning 8.4 Very good 75 reviews £95 includes taxes & fees 28 Oct - 29 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=8130241&PinnedHotelID=8130241&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/8000000/7050000/7041100/7041012/0d4f99a2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Home Suites Boutique Hotel Freetown Freetown - Pool - Free airport shuttle - Parking included - Free WiFi 9.4 Exceptional 155 reviews £168 includes taxes & fees 6 Nov - 7 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=7041012&PinnedHotelID=7041012&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/20000000/19780000/19778300/19778250/34b6f2b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Barmoi Freetown - Pool - Kids pool - Parking included - Free WiFi 7.6 Good 51 reviews £94 includes taxes & fees 28 Oct - 29 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=19778250&PinnedHotelID=19778250&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle (surcharge) - Free ferry terminal shuttle - Free self parking on site - Free valet parking on site ### Food and drink - Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 18 for adults and USD 5 for children - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Couples/private dining ### Restaurants on site - Lily's Restaurant ### Things to do - Designer stores - Outdoor pool - TV in common areas ### Family friendly - In-room babysitting - Laundry facilities - Outdoor pool - Refrigerator on request - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance ### Business services - 3 meeting rooms - Business centre - Computer station - Conference centre (1,076 square foot of space) - Coworking space ### Outdoors - Barbecue grill - Garden - In the mountains - On the beach - Outdoor entertainment area - Picnic area - Pool loungers - Pool umbrellas - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - 1 building - 5 floors - Art Deco architecture - Built in 2018 - Designated smoking areas ## Room amenities ### Bedroom - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Limited room service - Minibar - Refrigerator on request ### More - Air conditioning - Desk - Free daily newspapers - Individual decor - Individual furnishings - Laptop workspace - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: noon; check-in end time: 11:30 PM Contactless check-in and check-out are available Late check-in subject to availability Express check-in available Minimum check-in age - 15 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 20.0 per day. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately USD 18 for adults and from USD 5 for children - Airport shuttle fee: USD 60 per person (one-way) - Airport shuttle fee per child: USD 60 (one-way), (from 7 to 18 years old) - Rollaway bed fee: USD 20.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Sierra Palms Resort Freetown Sierra Palms Freetown Sierra Palms Sierra Palms Resort Freetown Sierra Palms Resort Bed & breakfast Sierra Palms Resort Bed & breakfast Freetown ## Frequently asked questions ### Does Sierra Palms Resort have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Sierra Palms Resort? > As of 27 Oct 2025, prices found for a 1-night stay for 2 adults at Sierra Palms Resort on 9 Nov 2025 start from £128.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Freetown-Hotels-Sierra-Palms-Resort.h22944960.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Sierra Palms Resort pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Sierra Palms Resort? > Self-parking and valet parking are free at this property. ### What time is check-in at Sierra Palms Resort? > Check-in start time: noon; check-in end time: 11:30 PM. Late check-in is available during limited hours. ### What time is check-out at Sierra Palms Resort? > Checkout is at noon. ### Does Sierra Palms Resort provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of USD 60 per person applies. ### Where is Sierra Palms Resort located? > Located in Freetown, this beachfront bed & breakfast is in the city centre, 0.5 mi (0.8 km) from Lumley Beach, and within 6 mi (10 km) of National Stadium and Cotton Tree. Law Courts and Sierra Leone National Museum are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Sierra Palms Resort Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 45 8 - Good 24 6 - Okay 16 4 - Poor 6 2 - Terrible 13 ### 8.0/10 Cleanliness ### 7.6/10 Staff & service ### 7.4/10 Amenities ### 7.4/10 Property conditions & facilities ### 7.2/10 Eco-friendliness ### 10/10 Excellent #### BANYAZAW 22 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Good ##### BANYAZAW Stayed 6 nights in Aug 2025 ### 8/10 Good #### Mohamed 15 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A place to stay ##### Mohamed Stayed 1 night in Feb 2025 ### 8/10 Good #### Ibrahim Bobson 22 Jun 2024 Liked: Cleanliness, staff & service Great place to stay. ##### Ibrahim Bobson Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### John 19 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities was great stay and well sleep . ##### John Stayed 1 night in Dec 2024 ### 8/10 Good #### Sao 17 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was amazing, staff were very helpful and polite. ##### Sao Stayed 6 nights in Jan 2025 ### 10/10 Excellent #### Darlinda 30 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the beautiful view of the beach, so breathtaking ##### Darlinda Stayed 6 nights in Jan 2025 ### 4/10 Poor #### Baboucarr 7 Dec 2024 Disliked: Cleanliness, staff & service, property conditions & facilities The property is okay and staff are nice ##### Baboucarr Stayed 5 nights in Dec 2024 ### 8/10 Good #### Sandrine 4 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the location, and great staff. A nice boutique hotel, but not the right place if you're looking for a quiet stay. ##### Sandrine Stayed 7 nights in Jul 2024 ### 10/10 Excellent #### Passy 18 Apr 2023 Liked: Cleanliness, amenities, property conditions & facilities Everything about this hotel is excellent ##### Passy Stayed 3 nights in Apr 2023 ### 6/10 Okay #### saidu 24 Mar 2025 #### My experience at the Sierra Plams Resort. The sta The stay was alright but there was no working tv and telephone and when i called to tell the staff, no one showed up to fix. My son and his wife had to be moved twice because their rooms were not clean. The breakfast buffet did not have good choices. ##### saidu Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Mariama 21 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean, nice and helpful staffs ##### Mariama Stayed 5 nights in Jan 2023 ### 10/10 Excellent #### Olive Vivienne 22 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Stayed for 2 nights in Sierra Palms, this was our third visit. The location is great, staff ##### Olive Vivienne Stayed 2 nights in Jan 2023 ### 10/10 Excellent #### Ashwini 21 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good Hotel for business visit , middle of the beach and easy to access nearby places with good local transport connection and area is live you. Good rooms and similar Price, little issue of humidity on beach but it's expected worldwide on coastal area. ##### Ashwini Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Mariam 19 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nothing much I stayed one night , The breakfast of great with heavy meal options , notice some area need to work and mentioned to the manager on duty and he happly accept and promised to get it done because this is rainy season and on beach high humidity is there . Thanks team will be back . ##### Mariam Stayed 1 night in Oct 2024 ### 2/10 Terrible #### Oluwaseun 28 Nov 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Toliet infrastucture needs improvement. ##### Oluwaseun Stayed 3 nights in Nov 2024 ### 6/10 Okay #### Marwan 5 Jan 2025 Liked: Staff & service, amenities, property conditions & facilities There were insects in the room. There was no toilet paper in the bathroom. The towels were really dirty and looked stained. ##### Marwan Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Mustapha 22 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities I really like it. ##### Mustapha Stayed 2 nights in Dec 2023 ### 2/10 Terrible #### Stanley 1 Dec 2024 Disliked: Cleanliness, staff & service, property conditions & facilities I got stuck in the elevator for 5 minutes, the room dirty, the hotel lobby dirty the tv wasn’t coming on the charging suction was not working the white bathroom tower was brown... ##### Stanley Stayed 3 nights in Nov 2024 ### 2/10 Terrible #### Ashiaki 27 Jul 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Not clean. Check in agent on day 1 was very unpleasant. Changed rooms multiple times and the last one was not clean. Sheets were stained, towels were stained. Roaches. Would not recommend. Nice facility but terrible run down. ##### Ashiaki Stayed 6 nights in Jul 2024 ### 4/10 Poor #### Disha 19 Feb 2023 Disliked: Staff & service #### Disappointing Customer service was terrible and slow. Receptionists were extremely rude and housekeeping often forgot towels in the room, which would take 7 or 8 trips and multiple hours to the receptionist to get. Breakfast is poor quality; some of the worst coffee I’ve ever had and pastries were often stale. Rooms are poor quality, stained towels and sheets, I had a broken shower that it took two days to fix, again because of an unresponsive reception. For the amount they charge, it’s extremely poor value. Stay somewhere else. ##### Disha Stayed 12 nights in Feb 2023 ### 6/10 Okay #### Ishata 22 Jan 2024 Liked: Cleanliness, property conditions & facilities The Manager’s customer service was terrible - during check - in at hotel, I requested for a sea view room, receptionist nicely informed me that rooms will be available by the 2nd day but I need to talk to the manager. Unfortunately, when I spoke with the manager he said because I booked with Expedia it won’t be possible. I told him that I am only requesting for a sea view and if it needs any additional payment as upgrade then I can pay. He walked away without responding which I think was rude. As manager I was expecting much from him in terms of customer service. ##### Ishata ### 2/10 Terrible #### Olugbemiga 26 Sept 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bad Service, Dirty, Smelly and Major Reno needed The property suffers from being too close to the beach. The beach is dirty, filthy, smelly and and full of waste. The stench can be smelled in the rooms. The second issue with this hotel is that it-s in desperate need of a renovation. doors not working, woodworks frames are chipped and look like about to fall of, floors looks tired, paintings looks ordinary and sorry. The 3rd issue is staff moral, apart from one or two staffs that were helpful, the rest especially during morning breakfast in the restaurants looks completely uninterested in their job or customers, they just ignore you and play on their phone while you have to approach and ask them for the basics. Housekeeping knocks on your room door at 8am while you're fast asleep and keep knocking until you wakeup and tell them to come back later. basic "Do Not Disburb" notice cards is not available in the room to allow you put on the external of the door to prevent this from happening. If you order room service from the room, the restaurant downstairs will respond but their menu is rubbish. To have food from the top (5th) floor restaurant, you have to go upstairs, make the order physically then return to your room. when they bring it to your room it's the food tray will travel on someone's shoulder "openned" all the way. No matter how much I complain that it's not hygienic the bring food to my food without any protective covering on the tray, the staff just look at me as if I'm talking gibberish, walk away. A nightmare ##### Olugbemiga Stayed 8 nights in Sep 2024 ### 8/10 Good #### Thomas 11 Jun 2018 Liked: Cleanliness, staff & service #### Nice Hotel for a short stay The hotel was a nice one. Staff are pleasant and helpful. Management is also very helpful. My general experience was good but there weer some minor down sides. 1. Restaurant is small and not the typical restaurant you expect to find in a 3 or 4 star hotel. Menu was good with the exception of breakfast options which were not satisfactory. Be warned that there is no buffet breakfast or buffet lunch (if you are used to that). 2. Hotel does not serve alcohol due to the religion of the owners so if you are used to having your glass of wine or pint of beer then be advised that you wont get that at Sierra Palms. There is however a smaller hotel/restaurant next door where you can get alcohol. Its just a 30 second walk from the entrance of Sierra Palms 3. Limited TV channels which were mostly in arabic. I could not get my usual BBC and CNN news. Had to rely on my ipad for entertainment The upside is that 1. The hotel faces the beach and its literally a 15 minute ride to the city center. 2. They offer pick up services once you cross the sea to the capital. You can also arrange for a meet and greet at the airport. 3. There is still some work going on and there are plans to have a gym on the premises so gym freaks like myself can have a good workout while on holiday. ##### Thomas Stayed 5 nights in Apr 2018 ### 8/10 Good #### Tove 31 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Tove Stayed 3 nights in May 2025 ### 10/10 Excellent #### Arthur 10 Apr 2025 ##### Arthur Stayed 1 night in Apr 2025 ## Expedia's Latest Trends ### Hotels > [Hotels in Saint-Malo](https://www.expedia.co.uk/Saint-Malo-Hotels.d500649.Travel-Guide-Hotels) > > [Skol Apartments Marbella](https://www.expedia.co.uk/Marbella-Hotels-Skol-Apartments-Marbella.h15114430.Hotel-Information) > > [NH Collection Amsterdam Barbizon Palace](https://www.expedia.co.uk/Amsterdam-Hotels-NH-Collection-Amsterdam-Barbizon-Palace.h11293.Hotel-Information) > > [Apartments Old Town Benidorm](https://www.expedia.co.uk/Old-Town-Benidorm-Apartments.d6168672-aaApartments.Travel-Guide-Accommodation) > > [CABINN Metro Hotel](https://www.expedia.co.uk/Copenhagen-Hotels-CABINN-Metro-Hotel.h2689942.Hotel-Information) > > [Hotels in Tbilisi](https://www.expedia.co.uk/Tbilisi-Hotels.d3381.Travel-Guide-Hotels) > > [SO/ Sofitel Mauritius](https://www.expedia.co.uk/Bel-Ombre-Hotels-SO-Sofitel-Mauritius.h3862700.Hotel-Information) > > [Holiday Inn Gloucester-Cheltenham by IHG](https://www.expedia.co.uk/Gloucester-Hotels-Holiday-Inn-Gloucester-Cheltenham.h5800.Hotel-Information) > > [Family-Friendly Hotels in Agadir](https://www.expedia.co.uk/Agadir-Hotels-Family-Friendly-Hotel.0-0-d305-tFamilyFriendlyHotel.Travel-Guide-Filter-Hotels) > > [All Nations Guesthouse](https://www.expedia.co.uk/Port-Antonio-Hotels-All-Nations-Guesthouse.h19125752.Hotel-Information) > > [Humber Royal Hotel](https://www.expedia.co.uk/Grimsby-Hotels-Humber-Royal-Hotel.h11597.Hotel-Information) > > [Hotels in Taghazout](https://www.expedia.co.uk/Taghazout-Hotels.d6153242.Travel-Guide-Hotels) > > [Clandeboye Lodge Hotel](https://www.expedia.co.uk/Bangor-Hotels-Clandeboye-Lodge-Hotel.h41530.Hotel-Information) > > [5 Star Hotels in Covent Garden](https://www.expedia.co.uk/5Star-Covent-Garden-London-Hotels.s50-n553248625846408347-0.Travel-Guide-Filter-Hotels) > > [Apartments Durham](https://www.expedia.co.uk/Durham-Apartments.d4628-aaApartments.Travel-Guide-Accommodation) > > [B&B Paris](https://www.expedia.co.uk/Paris-Bed-And-Breakfasts.d179898-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Garden Route Game Lodge](https://www.expedia.co.uk/Albertinia-Hotels-Garden-Route-Game-Lodge.h2917158.Hotel-Information) > > [AccorHotels Hotels in Manchester](https://www.expedia.co.uk/Manchester-Hotels-Accor-Hotels.0-0-d2205--bAccorHotels.Travel-Guide-Filter-Hotels) > > [Elim House](https://www.expedia.co.uk/Windermere-Hotels-Elim-House-Adults-Only.h888774.Hotel-Information) > > [Crusoe Hotel](https://www.expedia.co.uk/Leven-Hotels-Crusoe-Hotel.h26723888.Hotel-Information) ### Flights > [flights from santorini national airport](https://www.expedia.co.uk/lp/airports/jtr/flights-from-santorini-national-airport) > > [Flights from Manchester (MAN) to Hurghada (HRG)](https://www.expedia.co.uk/lp/flights/man/hrg/manchester-to-hurghada) > > [Flights from Timi (PFO) to Bishop's Stortford (STN)](https://www.expedia.co.uk/lp/flights/pfo/stn/paphos-to-london) > > [Flights from Perth (PER) to Broome (BME)](https://www.expedia.co.uk/lp/flights/per/bme/perth-to-broome) > > [Flights from London (LHR) to Yundum (BJL)](https://www.expedia.co.uk/lp/flights/lhr/bjl/london-to-banjul) > > [Flights from Dubai (DXB) to Brisbane (BNE)](https://www.expedia.co.uk/lp/flights/dxb/bne/dubai-to-brisbane) > > [Flights from Nice (NCE) to Rome (FCO)](https://www.expedia.co.uk/lp/flights/nce/fco/nice-to-rome) ### Cars > [Enterprise Car Rentals In Bristol](https://www.expedia.co.uk/Enterprise-Car-Rentals-In-Bristol.d688-c15.Car-Rental-Guide-Suppliers) ### Packages > [New York Holidays](https://www.expedia.co.uk/New-York.d178293.Holidays-City-Breaks) > > [Salzburg Christmas Market](https://www.expedia.co.uk/Salzburg-Christmas-Market-City-Centre-Salzburg.d553248621532514137.Attraction)