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Kingfisher Bay Resort

Photo gallery for Kingfisher Bay Resort

Featured image
Beach nearby, beach towels, beach volleyball, beach bar
Beach nearby, beach towels, beach volleyball, beach bar
Beach nearby, beach towels, beach volleyball, beach bar
2 outdoor pools, pool loungers

Overview of Kingfisher Bay Resort

Kingfisher Bay Resort

3.5 out of 5

4.1/5 Very good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Spa
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
Kingfisher Bay, Fraser Island, QLD, 4581

Explore the area

  • Popular LocationGreat Sandy Strait7 min walk
  • Popular LocationLake McKenzie5 min drive
  • Popular LocationCentral Station5 min drive
  • AirportHervey Bay, QLD (HVB)64 min drive

Choose dates to view prices

About this area

Kingfisher Bay

Located in Fraser Island, Kingfisher Bay Resort is in a national park and near the beach. Fraser Island Great Walk Trailhead and River Heads Ferry Dock are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Pir'ri Reserve and Duggan Conservation Park. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like whale watching.

What's nearby

  • Great Sandy Strait - 7 min walk
  • Lake McKenzie - 5 min drive
  • Central Station - 5 min drive
  • River Heads Ferry Dock - 52 min drive
  • Lake Wabby - 71 min drive

Getting around

  • Hervey Bay, QLD (HVB) - 64 min drive

Restaurants

  • Maheno Resturant — 1 min walk
  • Sand Bar — 1 min walk
  • Sand bar - 4 min walk
  • Sunset Bar - 5 min walk
  • Cool Dingo Bar - 10 min walk

About this property

Kingfisher Bay Resort

3.5-star hotel near the beach
Catch some rays at the nearby beach or spend the day on-site at a marina, then enjoy a meal at one of Kingfisher Bay Resort's 3 restaurants. All 103 rooms offer WiFi, balconies or patios and LCD TVs. Other amenities available to guests include coffee makers, hairdryers and phones.
Kingfisher Bay Resort offers 103 forms of accommodation with coffee/tea makers and a hairdryer. Rooms open to balconies or patios. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit.

This Fraser Island hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with an outdoor tennis court.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and manicures and pedicures.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 15 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 25.00 per night)
  • Off-site parking for AUD 25 per day; booking required
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 6 AM–10 AM: AUD 29 for adults and AUD 18 for children
  • 3 restaurants
  • 3 bars/lounges, 1 beach bar and 1 poolside bar

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Canoeing
  • Ecotours
  • Fishing
  • Outdoor tennis court
  • Playground
  • Segway hire/tours
  • Spa services
  • Surfing/boogie boarding

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Cots/infant beds (surcharge)
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Business centre
  • Computer station
  • Conference centre (1346 square feet of space)
  • Meeting rooms

Outdoors

  • Marina on site
  • Picnic area
  • Pool sunloungers

Spa

  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Cots/infant beds (surcharge)

Bathroom

  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony or patio

More

  • Desk
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
The check-in location differs from the property location; to check in, go to Shop 7/54 Ariadne Street, Riverhead Shopping Village
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests will be booked on the 3:30 PM ferry from River Heads on their arrival date (surcharge apply, payable on check-in). Alternative departure times from River Heads are 9 AM, 12:30 PM, and 6:45 PM. Guests preferring one of these times can arrive at River Heads reception 40 minutes prior to departure. 4WD vehicle ferry transfers surcharges vary, and pre-booking is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are available for AUD 10.0 per night

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: AUD 29 for adults and AUD 18 for children (approximately)
  • Fee for in-room wireless Internet: AUD 15 per 24-hour period (rates may vary)
  • Airport shuttle fee: AUD 23.00 per person (roundtrip)
  • Airport shuttle fee per child: AUD 23.00 (roundtrip), (from 4 to 14 years old)
  • Self-parking fee: AUD 25.00 per night
  • Nearby parking fee: AUD 25 per day
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the ferry terminal and airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Kingfisher Bay Resort
Kingfisher Bay Resort Fraser Island
Kingfisher Bay
Kingfisher Bay Fraser Island
Kingfisher Bay Hotel Fraser Island
Mercure Kingfisher Bay Resort Fraser Island
Kingfisher Bay Hotel Fraser Island
Kingfisher Bay Fraser Island
Kingfisher Bay Resort Hotel
Kingfisher Bay Resort Fraser Island
Kingfisher Bay Resort Hotel Fraser Island

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 227 out of 591 reviews
5 - Excellent 38%
Rating 4 - Good. 256 out of 591 reviews
4 - Good 43%
Rating 3 - Okay. 77 out of 591 reviews
3 - Okay 13%
Rating 2 - Poor. 24 out of 591 reviews
2 - Poor 4%
Rating 1 - Terrible. 7 out of 591 reviews
1 - Terrible 1%

4.0/5

Cleanliness

3.8/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with great facilities and tours for both adults and kids.
Stayed 5 nights in Jun 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service
The property is ideally situated on the edge of the bush and close to the beach.. the rooms were neat & clean if not a little tired & old, but our main problem is that no one serviced our room.. so we had wet towels the 2nd day, ran out of teabags & milk and our bed wasn’t freshly made which was very disappointing as we put the sign out asking for our room to be made up!
Stayed 2 nights in Jun 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2021

3/5 Okay

Liked: Cleanliness
Needs a revamp
Covid restrictions meant only 1 of the 3 restaurants were open, and very little available for food allergy issues (gf). Whole place feels a little run down these days. Could do with a make over and service was really very slow.
Stayed 5 nights in Mar 2021

4/5 Good

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Staff helpful and friendly. Rooms are tired and need a good clean.
Stayed 5 nights in Nov 2020