Frakes Holidays from £1,245

Would absolutely recommend and stay here again! Rusty at checkin very nice. Kiara server from Thailand fabulous. All Thai staff above and beyond. We had a 1st floor balcony room that was spacious with microwave and mini fridge (very clean/stetile) if you want to bring snacks or save money from eating out. Beautiful view from balcony but couldn't sit down to see over railing (no big deal) but thats only 1st floor balcony rooms. Bathroom is clean but basic so suggest bringing a plastic suction hook and mesh bag for robe or toiletries. Lodge is at end of Pigeon Forge and high above strip which is quiet and peaceful. Located just seconds from National Park towards Gatlinburg. There is a mountain coaster, horseback riding and river tubing nearby. Took 43 minutes drive to entrance of Cades Cove loop within National Park. Pigeon Forge Trolley is $3 day and picks up at tram stop by pool. Family oriented vibe until last day there was a white trash couple with inappropriate public touching of each other in lazy river (but there are freaks everywhere). Just keep in mind there is no staff to tell them to stop. 99% of time surrounded by great family oriented polite guests. Only took 7 minutes and 3 right turns to drive to Dollywood. Ice water refreshing in lobby and big cups of coffee free in morning. Truly a great value and very pleasant stay. Wish I had brought my dog. Avoid the Sunliner or other touristy expensive spots. The food here was very good. Nice place.

Hotel needs maintenance.

Have stayed on this property multiple times over last few years, will stay again...

Game room, hot tub, theater room

Some of the staff seemed new and not well trained. The service was not very polite, the check-in process took a long time, and they forgot to give me my room key card. (checked in 5/26 8pm)