Four Crosses Holidays from £184

Hotel has a very spacious car park and close to the city centre. Inside it was very grand with beautiful furnishings. The reception and check-in were extremely friendly and helpful….thank you Carly. Some of the bedrooms have had a major make over and we had one of these. Ginormous comfy bed and lovely modern bathroom. We also had an accessible room at the back of the hotel that meant no steps for my mother, which was a real bonus. The bar was wonderful and luxurious. Breakfast had a huge range from croissants, toast, yoghurts, fruit, cereal and of course an excellent hot breakfast. If you are visiting Birmingham centre you couldn’t ask for a better hotel.

Lovely for a one-night stop-over. Pet friendly but no dogs allowed in the eating area.

Nice grounds. Location was far from any town so we had to use Uber all the time. This increased our costs. Breakfast was pricey and not offered as part of the stay. Room had no microwave or refrigerator. Was ok for the money.

Our room was spotless, and I enjoyed the setting, but I was very disappointed when I wanted to use the pool and was asked to pay an extra £10 per person. How can a hotel guest be expected to pay to use the hotel's own pool? I have stayed in many hotels—in Scotland, Venice, Germany, Spain—and this is the first time I have ever experienced something like this. I found it to be in very poor taste and disrespectful to the guest!.On top of that, as a guest, you have to pay 24 pounds a day... I hope that in the future they don't start charging extra for taking a shower in your room.

Disappointing start as we found after booking that parking was an extra £5/night, this I put down to Expedia's poor search function. Other than a money making racket I can see no reason for carparking charges, as there is nothing around that could take advantage. Check in was easy with staff friendly and helpful throughout, although service at the bar was very slow. Rooms where clean and spacious, hot water took some time to come through but the shower was good. A fridge in the room would have been appreciated. The pool was good with adjacent facilities, no locks in locker room though. Overall the hotel was well looked after but one or two places could do with a tidy up. The breakfast, however was the worst I have ever had in a hotel. We paid in the morning at a cost of £17/person, reasonable supply of cereal, unlimited coffee from a machine, various types available, but all taste the same. Decent amount of yoghurt matched with a meagre array of fruit. The cooked breakfast was, well, we arrived about 9 and there was a fair amount available. Eggs where 'fried' and slimy, watery mushrooms, tasty sausage, bacon could have been nice had it been cooked better. The hash browns where cold, as if they had just been left to defrost and put out ! Only did it the once !