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Reviews of Hampton Inn & Suites Destin-sandestin Area

2.5 out of 5
Hampton Inn & Suites Destin-sandestin Area
10861 Highway 98 W, Destin, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 350 out of 703 reviews" "
Rating 8 - Good. 238 out of 703 reviews" "
Rating 6 - Okay. 67 out of 703 reviews" "
Rating 4 - Poor. 30 out of 703 reviews" "
Rating 2 - Terrible. 18 out of 703 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cheri

Stayed 1 night in Dec 2022

8/10 Good

Christopher

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

4/10 Poor

Elizeth

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Like that breakfast variety and quiet place. Just didn't like that check in was till 6pm and room floor was still dirty.
Stayed 2 nights in Jul 2022

4/10 Poor

Angie

Stayed 1 night in Jun 2022

6/10 Okay

Deidre

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 1 night in Jun 2022

2/10 Terrible

Melissa

Travelled with family
Room wasn’t ready when promised and didn’t seem to be a problem to the staff.
Stayed 2 nights in May 2022

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First, the hotel lost our reservation. Then they stated that due to the hurricanes all reservations had been cancelled, in which we never received a call or anything. We had to scramble to find another hotel once we got there. It was so ridiculous!
Stayed 3 nights in Sep 2020

10/10 Excellent

Arden

Stayed 2 nights in Sep 2020

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The overall appearance was good however the room could’ve been cleaner. There were multiple hair strands left behind and stains on the comforter. The remote for the tv had crumbs in it. We were only there for one night and we checked out quickly the following day.
Stayed 1 night in Sep 2020

4/10 Poor

Mark

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
We did not receive any service, when we checked in they told us there was no room service. However, we did not realize that meant no housekeeping. Even when we requested fresh towels and other necessities we did not receive them. So we ask again and finally got some towels. The worst ever, I don't usually complain but you ask.
Stayed 3 nights in Sep 2020

8/10 Good

Juan, Kentucky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good about the hotel specially the Pool.👍
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

4/10 Poor

Jimmie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2020

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and perfect bed
Staff was extremely friendly and courteous. Bed was perfect.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Vacation horror story
No smoke alarm..dirty carpet in room..bed bugs in room 2 doors down from us..bug in hallway....bug in coffee pumper no would dump it and make new pot....water would not drain in bathtub till shower was over....trash in trash can outside in pool area overflowing...tools in hallway for the 5 days we stayed.no one picked them up...shampooer in hallway for 2 day...airconditioner that was damaged just laying outside of entrance
Stayed 6 nights in Aug 2020

10/10 Excellent

Mooney, Patterson, LA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a good location, close to all of what we wanted to do & more! It was clean & majority of the staff was super friendly!
Stayed 2 nights in Aug 2020

6/10 Okay

John, Deatsville, Alabama

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hannah, a front desk worker was really awesome!! She handled every question I had with grace. Room was comfy. The hotel was in a good location. I couldn't check check-in early due to Co-Vid. It wasn't the hotel's fault though. The men's door handle in the lobby was broken off and needs to replaced. I've been in cleaner Hampton Inns.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were not very comfortable and drain was clogged in bathroom, but overall it was clean and a great price.
Stayed 1 night in Aug 2020

8/10 Good

Lisa, Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok, I prefer to stay at destin location. The view out the window is always bad, looking at roof top or another building. It's a drive around the block to beach.
Stayed 2 nights in Aug 2020

10/10 Excellent

Joyce, Savannah ga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and we.were not to far from beach and shops
Stayed 2 nights in Aug 2020

2/10 Terrible

Angel, Hoover

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I got charged multiple times for two nights and still havent received a refund. I paid over $500 just for two night which is ridiculous.
Stayed 2 nights in Aug 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Not everything advertised was offered during my stay
Stayed 3 nights in Aug 2020

8/10 Good

Jamal

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2020

8/10 Good

Harold

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2020

8/10 Good

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pent our time at the beach and not in a hote room
Staff was helpful and friendly. For the price I thought it was fair. It has what you need. I did hear someone complaining about faulty ac units but luckily the room we had was super cold
Stayed 3 nights in Aug 2020

8/10 Good

Alan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
each fun
Beautiful and clean room. quiet peaceful rest. Half mile from beach.
Stayed 2 nights in Jul 2020

8/10 Good

MeAndHer, Memphis, TN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s an old hotel I guess. Not bad. Good place to sleep.
Stayed 2 nights in Jul 2020

4/10 Poor

Shenna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Truth
There were old dirty sheets on the pull out bed ,not only that but there was also someones socks in it along with a false eye lash. There was a hole in the ceiling above the shower head and it was molded. The room floor was so dirty it turned out feet black. The beds were very very hard and lumpy. The tv remotes didnt work the tv was set on 1 volume and the plug ins were ripped from wall and some didnt work. Hot water was sooooo very hot wich is usually a good thing but not when your trying to shower and thats as cool as it would get was steaming hot. Parking access is a joke as u have to go through many other parking lots just to get to the place. We left a day early so we could get a good nights sleep before our 12 trip back home. Most definitely wont stay there again very ran down. I usually am very easy to please and very rarely complain about stuff but this was insane. I reported everything to management before our check out they did reimburse me for the night but since i used this ap hotels.com i didnt get my money back because i booked through the ap so if i were you i would call the hotel and book that way. This way if something like this happens to you you will get your money back instead of hotels.com keeping it.
Stayed 4 nights in Jul 2020

4/10 Poor

Melissa

Travelled with family
Disliked: Property conditions & facilities
Choose Wisely
I would definitely not choose this hotel. The trash cans were not emptied around the property, the outer security door is broken so anyone off the street can walk in. My wife and children got to witness several individuals sitting in the parking lot getting drunk. The doors in several hallways are missing door handles. For what we paid at this hotel we expected a much friendlier atmosphere and a much safer location. Staying at this hotel was equal to staying at a motel 6 that charges by the hour. The name is also misleading this hotel is not in Destin. Notice it says Destin area. Choose another hotel immediately.
Stayed 5 nights in Jul 2020

10/10 Excellent

Michelle, Dallas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious rooms and helpful front desk.Breakfast was limited due to co-vid restrictions. We will be back in the future
Stayed 3 nights in Jul 2020

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

Yesenia

Travelled with family
Disliked: Cleanliness, property conditions & facilities
First room had bed bugs and they were very accommodating but I feel like I was paranoid the rest of the trip because of that. They were very quick to getting us a different room . Also the breakfast was part of the reason we booked here and the breakfast area was closed off due to Covid and the to go bags were just ok, no variety .
Stayed 3 nights in Jul 2020

8/10 Good

Takita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
last minute trip
Stayed 2 nights in Jun 2020

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2020

10/10 Excellent

Giggles, Austell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very nice stay. You're by everything. At first we had some issues but it was resolved quickly.
Stayed 2 nights in Jun 2020

4/10 Poor

Bessy, Miramar Beach Florida

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I didn’t like it because they never clean the room and I have 2 children’s, I never going to stay there anymore
Stayed 3 nights in Jun 2020

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We were terribly disappointed to find that the furniture in our room was horribly stained. Both the chair and the sofa were gross. There is no way we would sit in them. On a more positive note, the beds and linens seemed clean, and so did the bathroom. I also liked the tile flooring (no gross carpeting), that was a huge plus.
Stayed 2 nights in Jun 2020

10/10 Excellent

Sue, Atlanta, GA

Liked: Staff & service, amenities, property conditions & facilities
The front desk manager was very kind and accommodating! Friday, 6/12 afternoon/evening. Sorry I have forgotten his name.
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2020

8/10 Good

Queshundra

Stayed 3 nights in May 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2020
Response from Stephanie W. on 27 May 2020
Thank you for staying with us at Hampton Inn & Suites Sandestin! We are so happy you enjoyed your stay with us! We hope to see you soon!

10/10 Excellent

Gail

Stayed 1 night in May 2020
Response from Stephanie W. on 27 May 2020
Thank you for staying with us at Hampton Inn & Suites Sandestin! We are happy that you enjoyed your stay with us! We hope to see you soon!

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2020
Response from Stephanie W. on 27 May 2020
Thank you for staying with us at Hampton Inn & Suites Sandestin! We are happy that you enjoyed your stay with us! We hope to see you soon!

8/10 Good

Nancy

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Family trip
Great stay.
Stayed 3 nights in Mar 2020