We stayed for carnival from 2/21-2/25 which is a very busy time for them and it was a great stay. The location is directly in the center of everything, and you can walk to where ever you want to go. Our rooms were cleaned everyday, we had a great view of the bay, we got a fresh water bottle daily, and the staff was courteous. We did not speak French and it was not a huge issue. Check-in was a breeze. Every woman we spoke to at the front desk spoke English. They never had a problem calling a taxi for us to take us somewhere far. One time we got stuck and couldn’t call a taxi and we called Mary at the front desk and she sent a taxi right over to us. The only issue we had the entire trip was around 11:30pm we left the hotel one day and when we tried to get back in we couldn’t. We were ringing the buzzer for almost 30 minutes, and had security call. The man who was manning the front desk said he was on the floor. We did report it the next morning to one of the ladies at the front desk and she was very apologetic. She assured us it would not happen again. It was worth the money and we would definitely go back and stay at the same hotel again. THANK YOU TO THE FRONT DESK LADIES MARY, EMILIE, and STEPHANIE AND TO THE WONDERFUL STAFF AT HOTEL SIMON FOR A WONDERFUL STAY!!