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Reviews of Hampton Inn Florence Midtown near University of North Alabama

2.5 out of 5
Hampton Inn Florence Midtown near University of North Alabama
2281 Florence Blvd, Florence, AL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 294 out of 490 reviews" "
Rating 8 - Good. 134 out of 490 reviews" "
Rating 6 - Okay. 44 out of 490 reviews" "
Rating 4 - Poor. 11 out of 490 reviews" "
Rating 2 - Terrible. 7 out of 490 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

LANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mapco next door had a lot of traffic which made us a little uneasy after dark. But outside of that little concern we were well please with all of the accommodations and would stay there again
Stayed 2 nights in May 2024

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Clean and spacious room with a super comfortable bed. Yummy breakfast. Easy check in/out with the Hilton app. Parking and location were convenient.
Stayed 1 night in Apr 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very courteous and helpful. The room was nice and clean. The property was a great location for our needs.
Stayed 2 nights in Mar 2024

10/10 Excellent

Marquel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Dennis

Liked: Staff & service, amenities
Only issue is they we’re doing construction on a first floor room and it was very loud in our room on the fourth floor. This was only in the day time. Otherwise the stay was great.
Stayed 1 night in Mar 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Some areas being repaired.
Stayed 1 night in Mar 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and ckean
Stayed 1 night in Mar 2024

10/10 Excellent

Jane Louise

Stayed 1 night in Feb 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Feb 2024

6/10 Okay

Catherine

Travelled with family
Liked: Cleanliness, staff & service
Great facility. Only issue was they were doing repairs around ice machine which backed up to my headboard. Started working before 8. I was hoping to sleep in
Stayed 2 nights in Feb 2024

8/10 Good

Cary

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good breakfast staff. Went to 3 rooms checking in before getting the correct one.
Stayed 1 night in Feb 2024

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised with my room, and the property in general. Our room was very nice and clean. Breakfast was very good, and the staff kept everything stocked in a timely manner. The staff was very friendly, helpful and knowledgeable, especially Nichelle. We will be coming back to Florence again in the coming months, and I am sure we will stay at this hotel again.
Stayed 2 nights in Feb 2024

6/10 Okay

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Would stay again!
Friendly Greeter. Clean Hotel. Clean Room. Comfortable. Quiet. Only complaint was worker at breakfast. He kept coming to tables and talked to everyone until they finally had to get up and leave. Was asking personal questions about my husbands health. He was annoying and honestly we should have stopped and reported him then. Several customers rolled their eyes to him but I’m not sure if anyone took time to complain - they just left breakfast. We left and took food back to our room.
Stayed 1 night in Jan 2024

8/10 Good

TURKESSA

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was clean, the staff was all nice and very attentive throughout our stay.
Stayed 1 night in Dec 2023

10/10 Excellent

holly

Stayed 2 nights in Nov 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Clean and Rooms are newly remodeled.
Stayed 1 night in Nov 2023

10/10 Excellent

Britt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and coffee were delicious. Rooms and lobby area were very clean.
Stayed 1 night in Nov 2023

10/10 Excellent

Monique, Largo

Liked: Cleanliness, staff & service, property conditions & facilities
Great weekend stay!
Stayed 2 nights in Oct 2023

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice for a family place to stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Chris

The people here are extremely nice and professional. The facilities are under renovations. Other than that I fully enjoyed the stay. Price was higher than usual due to bookings for football.
Stayed 1 night in Sep 2023

10/10 Excellent

Teresa

Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Henry

Stayed 4 nights in May 2023

10/10 Excellent

Deborah A

Travelled with partner
Liked: Cleanliness, staff & service
Being remoded which is ok. We had handicapped room. Shower leaking under wall into bedroom when used. Probably will b temodeled and fixed. However may cause an allergy probably because of mold issue's under carpet
Stayed 1 night in Apr 2023

8/10 Good

Kim

Liked: Staff & service
Overall it was ok because we were only there to sleep. The AC needed help because it didn't cool very well.
Stayed 2 nights in Apr 2023

4/10 Poor

Charles

Stayed 1 night in Mar 2023

2/10 Terrible

Donald

Stayed 1 night in Mar 2023

10/10 Excellent

Anthony

Stayed 1 night in Mar 2023

8/10 Good

Rosaland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the property. The receptionist informed me of renovations on the floor above us. However, I was none the wiser; very quiet.
Stayed 2 nights in Feb 2023
Response from Hamptonmgt on 16 Mar 2023
Thank you Rosaland for your recent stay with us and the positive feedback. We hope you come back and stay once the renovations are finished and enjoy the new hotel.

6/10 Okay

JOHNNY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Heating noise was very loud coming on every few minutes
Stayed 1 night in Feb 2023
Response from Hamptonmgmt on 16 Mar 2023
Johnny, We are so sorry that the a/c unit was noisy, we are in the middle of a renovation and will be replacing these units. we hope you will give us a try again after everything is brand new.

10/10 Excellent

Michael

Stayed 2 nights in Dec 2022

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

2/10 Terrible

sherrie

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
There had evidently been lots of pets in our room and since I’m allergic to animals my throat closed up and had trouble swallowing coughed all night and left EARLY to get out of the pet dander, etc. As soon as I got in our vehicle I started improving greatly. The rooms need a DEEP cleaning for sure. Issue with water in tub. My husband had to pry it on and then dripped all night. Don’t have these issues at other places we stay even if they are pet friendly.
Stayed 1 night in Dec 2022
Response from Marion A.G.M on 31 Dec 2022
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back upon the completion of our remodel in the spring

2/10 Terrible

Ana, Baton Rouge

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mold in tub. Needs updating very badly! Staff was great!
Stayed 1 night in Dec 2022
Response from Marion A.G.M on 31 Dec 2022
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back in the spring when our remodel is complete.

10/10 Excellent

Catina

Travelled with family
Liked: Cleanliness, staff & service
Wonderful
Stayed 2 nights in Nov 2022

6/10 Okay

Denise

Stayed 2 nights in Sep 2022

10/10 Excellent

michael

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great froendly staff eager to assist
Stayed 2 nights in Aug 2022

6/10 Okay

Kuh

Travelled with family
Liked: Staff & service, amenities
Convenient location and staff were all amazing! Property needs renovation. The tub in our bathroom had a little rust in it. Upon exiting 3rd floor elevator, there was an awful small we've noticed. Room is smelling dusty and pillows were not fluffy enough. Needs renovation most definitely
Stayed 1 night in Aug 2022
Response from Hampton Inn Midtown Staff on 15 Aug 2022
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. We are due to be renovated. Despite this, we hope to be able to welcome you back.

8/10 Good

Frank

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied
Stayed 1 night in Jul 2022
Response from Hampton Inn Midtown on 1 Aug 2022
Thank you for taking the time to review your stay with us. Looking forward to seeing you again soon.

10/10 Excellent

CHARAKII

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect. Great customer service.
Stayed 1 night in Jul 2022
Response from Hampton Inn Midtown on 1 Aug 2022
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Hampton Inn Midtown on 1 Aug 2022
Thank you for rating your stay. We hope to welcome you back soon!

4/10 Poor

Mickey

Liked: Staff & service
Disliked: Property conditions & facilities
Wet carpet
The room had an odor and the carpet was wet from the air conditioner.
Stayed 1 night in Jul 2022
Response from Hampton Inn Midtown on 19 Jul 2022
Thank you for rating your stay with us. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to our area.

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Hampton Inn Midtown on 19 Jul 2022
Thank you for rating your stay with us. We hope to welcome you back soon.

10/10 Excellent

Jaycee

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Hampton Inn Midtown on 27 Jun 2022
Thank you for rating your stay. We hope to welcome you back soon.

6/10 Okay

Kenneth

Liked: Cleanliness, staff & service
Staff is warm and welcoming to it Guest. Warm chocolate cookies were delicious in welcomed during checking. Unfortunately had a few room issues. Room AC was not properly working and not cooling as it should. Additionally the bathroom is the need of updating the tub needs to be replaced especially when you can see rust around the ceramic drain pipe! Overall not a bad stay.
Stayed 2 nights in Jun 2022
Response from Hampton Inn Midtown on 27 Jun 2022
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff.

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Hampton Inn Midtown on 20 Jun 2022
Thank you for rating your stay. We hope to welcome you back soon.