Flamingo Island Course - Lely Resort

​Nice property with a great staff, but the lobby has a major odor issue. Unfortunately, the lobby smells strongly of fast food. The hotel desperately needs to either relocate the pool-service kitchen or invest in a high-quality ventilation system. The persistent smell of grease is really off-putting.

Everything was great

Their office hours end at the same time as when the check-in starts. So they left a letter on the office door with my last name on it when we arrived before dinner. Opened the envelope and got the code to open the safe next to the office door to get the keys. Opened the room only to find the bed sheets were on the floor. The restroom was a mess left by the previous guest. Looks like they were in the middle of cleaning the room and left in a hurry. Tried calling their off-hours number, but no one answered. The Wi-Fi code didn't work. I had to use my phone hotspot to get the computer online with Expedia. Spent over an hour with Expedia live chat and phone call. We were too hungry. We were forced to book a room at a non-motel hotel for the night; I don't want to repeat the same experience.