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The service was amazing! The park itself was jam packed with activities for the kids, amenities were clean, loved the café van too 😁
Will DEFINTELY be back soon 💯👌
Verified traveller
Stayed 1 night in Jul 2021
Response from Owner on 25 Jul 2021
Thank you for your wonderful review! We are so pleased you all enjoyed your stay and look forward to welcoming you back for a future stay!!
I know nothing about this place as the extremely rude receptionist refused our booking
Verified traveller
Stayed 2 nights in Jan 2021
10/10 Excellent
Mark, Brisbanr
Travelled with partner
7 Aug 2020
Liked: Cleanliness, amenities
Great play to stay, we will be back. Very helpful and caring staff, loved the big camps sites, and they offer food on site, like pizza one night or fish and chips, if you don’t feel like cooking..lots of things for the young humans to do to... great camp kitchen setup..even though your next to the airport, the noise from that only last a couple of seconds...
Mark
Stayed 4 nights in Aug 2020
Response from aaron on 12 Aug 2020
Hi Mark, thanks heaps for your wonderful review, we are so glad you enjoyed your stay with us. safe travels and we look forward to your return.
:)
10/10 Excellent
Celeste
29 Jul 2020
Celeste
Stayed 1 night in Jun 2020
Response from Aaron on 12 Aug 2020
Thank you so much Celeste for your lovely review. We are super pleased you enjoyed your stay with us and we look forward to welcoming you back when your next in the Whitsundays.
10/10 Excellent
Celeste
Travelled with family
12 Jun 2020
Liked: Cleanliness, room comfort
ill stay again comfortable pet friendly clean
We stayed in the studio cabin, cabin was spacious with queen bed and 2 seater couch. The aircon was a great size and cooled the cabin down very quickly. Cutlery and cooking facilities in the kitchenette were more than essential. Easily to stay in and cook a decent meal. Bathroom spacious and great water pressure in shower. Staff at the park weRe so friendly and helpful and a plus that the park was pet friendly we could take our puppy. Pet friendly but incredibly clean throughout all the park.
Nothing special had a bad time not looking foward to going back
Verified traveller
Stayed 2 nights in Sep 2019
Response from aaron on 10 Oct 2019
Thank you so much for your wonderful rating despite your concerning comments. We are not pleased we have been unable to meet your expectations on this occasion and would like to take the chance to apologise for this. Please contact our office to discuss any concerns you may have had to enable us to improve on the services that we provide.
10/10 Excellent
Verified traveller
Travelled with family and small children, Travelled with partner
Close to airport, perfect for fly in pilots and passengers
Verified traveller
Stayed 1 night in Sep 2019
Response from Aaron on 8 Sept 2019
Thank you so much for taking the time to leave us such a great review, we are super pleased you enjoyed your weekend and the airshow.
Safe travels and hope to see you again soon. :)
Aaron & Angie
People where rude, wasn’t as nice as it makes out, wouldn’t be going back any time soon
Shantelle
Stayed 1 night in Apr 2019
Response from Angie on 3 May 2019
Hi Shantelle, Thank you for taking the time to leave a review. If you would like to contact us directly to discuss your comments, we would be happy to take your call. As we can not find your actual name in our system, we have only had one Wotif booking for the date of the 25th April. It was booked for 2 people but in fact had 4 people staying in the apartment. Angie the owner kindly requested on departure that the guests pay for the additional two persons. We are sorry if you felt this was not an appropriate request, however, all our room rates are based on two adults sharing & any extra adults are to be declared & paid for at time of booking. The question was also asked directly on arrival of how many people were staying in the 2 bedroom apartment & we were told 2 were staying however when you handed your keys to the owner she noticed 4 people in the car & kindly requested that you pop into office & make the additional payment which you were happy to do.
6/10 Okay
Verified traveller
2 Apr 2019
Liked: Cleanliness, staff & service
Adequate accommodation which was dog friendly. ....
We were unable to get a reasonable room price in Airlie Beach from Expedia. We booked this, not really realising it was a drive from town,,, about 5-7 min drive. Check in & out was quick & easy. Friendly staff.
Verified traveller
Stayed 1 night in Jan 2018
Response from Aaron on 30 Jan 2018
Thank you so much for taking the time to leave us a review. We are pleased you enjoyed your stay and we look forward to welcoming you back again in the future.
Clean and comfortable little hut at a great location. Practical and nice surroundings
Xin
Stayed 2 nights in Jan 2018
Response from Aaron Barton on 23 Jan 2018
Thank you so much for taking the time to leave us a review, we are so pleased you have enjoyed your stay and we look forward to welcoming you back when you next visit the Whitsundays. :)
We loved that Flametree was a bit out of town, but still close enough (if you have a car) to everything.
The room was spacious, well equipped and clean. A "normal" size fridge was a great addition for those staying a bit longer.
The beds were in good condition and the shower head was AWESOME - definitely not a water saving one.
The grounds were immaculate and clearly well looked after.
We really enjoyed our stay!
Mel
Stayed 1 night in Dec 2017
Response from Angie Barton on 9 Jan 2018
Thank you so much for taking the time to leave a review. We are glad you enjoyed your stay. Safe travels.
The Flametree Tourist Village was a typical caravan park with some cabin style accommodation. I stayed in a cabin capable of accommodating up to 5 people in 2 double beds and one single bed. I was on my own so there was plenty of room. The cabin had Ac and a ceiling fan and the private bathroom and toilet were fine. The kitchenette was equipped with a good size refrigerator, cooktop and MW oven. They also provide other appliances such as electric fry pan, toaster and electric jug. The only other furniture was a plastic table and chairs were functional if not very comfortable.The grounds outside the cabin which were spacious and well kept and there was suitable outdoor table and chairs on the porch. Flamtree is located halfway between Airlie Beach an Shute Harbour and although there is a regular bus service you really need personal transport. There was a good sized pub and IGA grocery store 5 mins by car and Airlie beach was only 5 minutes further down the road. The only issue I had was it is next door to the Shute Harbour airport and the Sky Dive plane starts taking off just after first light at 6am in the morning.
Paul
Stayed 4 nights in Nov 2017
Response from Aaron & Angie Barton on 9 Jan 2018
Thank you for taking the time to leave a review. For some reason we have only just had these reviews emailed to us so we apologise for the delay in writing a response.
We are glad you enjoyed your stay.
The staff were very friendly and accommodating.
Couldn't fault the roos...very clean.
We were there overnight, but would suggest a great spot for an affordable family get away.
Loved each minute of stay. Well maintained facility that is chuldren friendly.
SP
Stayed 2 nights in Jul 2017
Response from Aaron & Angie on 16 Jul 2017
Thank you so much for your lovely review and rating. So pleased you and your children enjoyed your stay.
We look forward to welcoming you back in the future :)
6/10 Okay
Verified traveller
5 Jul 2016
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Adequate but dated
Accomodation was dated but adequate. Cleanliness was good and the park was kept in good condition. Bit of noise from the airport behind during the day. Pet friendly policies.
Great affordable accomodation for big families ! A little out of town but it didn't worry us ! Aero dome right behind caravan park but that too did not affect our stay ! Will definitely stay here again!
The nicest place we have stayed, spacious and lovely all round
Verified traveller
Response from Flametree on 31 May 2015
Thank you for such a personal and fantastic review. We are so happy that we have made your holiday one to remember for the right reasons. Thanks again and we hope to see you on your next tour of the Whitsundays and Airlie Beach.
Friendly staff. Clean cabin pretty well stocked a little small and chairs very flimsey. Location out of Airlee but you know that when you book. Generally pleased with our stay
mark
Sorry for the late reply :) Thank you for taking the time and expressing what a great stay you had at Flametree Tourist Village. We hope to see you on your next holiday to Airlie Beach.
The only reason I'd return here was because it is "pet friendly". Fortunately I don't have a pet. Sharing a fence with the local airport is self explanatory. We couldn't use the chairs in the room because the backs were so weak we could even rest back let alone lean back in them. They have swapped comfort for economy by squeezing 1 x Dble bed, 1 x sgl bed and a set of bunks (lower bed a dbl) into a room 4m x 6m along with the table 4 (useless) chairs and the kitchen. The temp and pressure of the shower varied minute by minute and the toilet flush was so deprived of water that it often required me to fill the bathroom 'tidy' with water and pour it down the pedestal to empty the contents. Mob phone reception was non-existant and even the TV reception dropped out often. The overall presentation was cheap and reeked of DIY repairs by amatuers (I renovate for a business and spotting amature work is easy). Sorry but I wouldn't return there.
Facilities: Good; Value: Economical; Service: Respectful, Friendly; Cleanliness: Pleasant;
Over all I was happy with the stay and would stay there again.
Facilities: Nice ; Value: Very affordable; Service: Go the extra mile, Met at gate by owner; Cleanliness: Spotless;
Second stay in Arlie in a week and this is probably were I will be going back to, great family accommodation and good value