Finstersee Holidays from £397

Rooms look recently renovated (bathrooms are nice). Location is great if you’re there to hike, staff is friendly and helpful.

Our family of five stayed at Beatenberg Hotel & Spa for five nights, and overall it was an excellent experience that we would happily repeat. Originally, we had booked a Family Suite via Expedia that could accommodate all five of us. As a precaution, we contacted the hotel directly prior to arrival, only to be informed that the reservation details from Expedia had not been properly transmitted and that the Family Suite could not be secured. Since the stay had already been prepaid, this was obviously concerning. What truly impressed us was how the hotel handled the situation. After discussing the matter directly with the hotel team, they kindly offered an alternative solution: two Junior Suites, secured side by side, entirely as a gesture of goodwill. This proactive and considerate response immediately reassured us. Both Junior Suites featured private balconies with stunning panoramic views, and the rooms were spacious, comfortable, and immaculately maintained. While we were not all able to stay in a single room as originally planned, the quality of the accommodation and the thoughtful arrangement more than compensated for it. The children loved having space, and the views alone made each morning memorable. Thanks to the hotel’s professionalism and genuine hospitality, we enjoyed a thoroughly relaxing and satisfying five-night stay. For us, this experience demonstrated what excellent service truly means. We would very much like to return with our family again in future.

Staff was friendly and helpful. The room was clean, good size and the balcony with a view. It was quiet too. The only, very minor downside was a bit dark, lack of light in the ceiling. The bathroom was clean, good size and shower was powerful. Breakfast is good too, with lots of selection, from the usual continental as well as hot sausages, bacon, beans, scrambled eggs and boil eggs. Orange juice was good, as well as the coffee. It is close to the train station, closer than I expected. And the ski free shuttle is right opposite the hotel front door. The ski room with boot warmer. There was swimming pool but I didn't use it. Cannot fault it at all, 100% recommended.

Absolutely stunning view from room, such a beautiful location well worth the hike up to it