Fier Holidays from £162

Our room had a gorgeous view of the water and was fairly spacious however the hotel itself is impossible to find using Google Maps or GPS. A staff person had to meet us on the main road and lead us to it then check us in. Because we were there in the off-season, no staff were actually on the premises. Once we were settled, we had to have a staff person return because there was a leak in the bathroom sink plumbing which resulted in a sizable puddle of water on the floor. When a young man came, he put a couple of bath mats over the puddles to absorb the water and said he’d fix it the next day (after we left). In the morning we had to use a couple towels to suck up more water. The toilet is in the corner of the bathroom, so close to the shower and the bidet that you have to sit sideways. The heater did not get the room warm enough and the bed had only a top sheet and a thin blanket that was only 2/3 the size of the bed. If you pulled it up to your shoulder, your feet weren’t covered. There were no extra blankets so we were quite cold all night. But the view was stunning and the room rate was low so I guess you get what you pay for (or don’t get what you don’t pay for).

This hotel was perfect for our stay in Ksamil. Great location close to middle of town so all main beaches were walkable, Easy on site parking and driving right off main road so you don’t have to dodge walkers and drivers on congested tiny roads. Breakfast was great, pool was wonderful for a quick cooldown away from beach. Staff was amazing, incredibly helpfull, fully above and beyond- would absolutely stay again if I end up back in Ksamil.

Awesome place to stay! The staff here made our stay here memorable. So kind and over the top nice, accommodating, went out of their way to help us with anything we needed. We stayed on the top floor, it was newly renovated with a new elevator, new jacuzzi, and modern rooms. Everything was so clean and well kept. Beds were comfortable, right in the middle of town with many beaches to walk to and unlimited food and shopping.

Poor start at reception when my reservation could not be found for some minutes. This is the first time in using hotels.com app this has ever happened ever, so I believe it was the reception staff not hotels.com. Also there was an attempt to charge us for coffees at breakfast - as breakfast includes coffee only from a machine placed nowhere near the buffet - which we should know as they never have to tell anybody. So after being accused of being disrespectful of staff and rude it spoilt an otherwise great stay.