Ferme Zoo

First impressions of the hotel were awful. On pulling into the parking area in front of the hotel, I thought, "Oh no. What have I done". The parking area felt unsafe. The hotel, and particularly the gardens, looked tired, dated and unkempt. It got worse. When we checked in, they had not got our reservation from Expedia so that took a while to sort out. We had paid extra for a better room but when we eventually got to the allocated room, it was a basic single - so we headed back to reception to get it changed. So why is this not a 1* review ? Once we were past the initial disappointment, we found that there was a separate, secure parking area. The room itself had been renovated and looked like the photos on Expedia. The bed was comfortable - so we got a great night's sleep. So, overall, we had to say that it was "OK".

Este hotel tiene una ubicación excepcional, estaba muy limpio y la habitación muy amplia; lo recomiendo plenamente a turistas que quieran conocer estaba bella ciudad

The room was clean and comfortable for 2 people. The staff were friendly, and the room was cleaned promptly every day. The hotel was well located for exploring the Montpellier city centre.