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"The lodge was very nice. Loved the location right on Big Bear Lake. Our room was very roomy, clean and comfortable. Good view of the lake. Only issue we had was with a late check in. Lodge staff was very apologetic. Expedia did make it right. Just take precautions if you will be arriving outside lobby hours. Otherwise loved our stay. "

"Nice garden and lake views,depending where your room is. Very close to The Village. Serves to-go breakfast which is decent. Staffs are super nice! "

"The room was really dirty shower was not clean "

"Yes"

"Our first trip as 3 (we just had a baby) wasnt horrible but not ideal either. In the middle of the night the heater went out, we suffered through the 30° weather until morning to get wood. The fireplace doesn't ventilate well, and the smoke was suffocating us. I was looking forwars to the room Jacuzzi but it was severely outdated and honestly I didn't see any option to turn the jets on and when I turned the water on a little bit of the old water with soapy bubbles started coming up, which was a an eye soar. Other than that, it was great. "

"Very clean, safe, and unique property!"

"Very nice hotel - friendly staff, clean rooms, plenty of onsite parking, and free breakfast! Also right in the parking lot of a ags station and convience store for easy late night snack options."

"Our stay was wonderful. Check in was a breeze, the view from our room was beautiful, and the location could not have been more centrally located to the village. Will definitely stay again!"

"Gross!"