I liked how I was welcomed into the hotel and the complimentary service. The breakfast was hot but the potatoes were dry. The room was somewhat clean. My family and I didn't use the drawers or microwave because in the drawers there were crumbs and in the microwave it looked as if it was never wiped down. I called the front desk for some towels to be delivered but they told me to have someone go to the front desk to get them. They have staff shortages so the rooms are not serviced everyday. Overall, it was okay. I would stay again but maybe not for several nights.