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Merchants Manor

Photo gallery for Merchants Manor

Egyptian cotton sheets, premium bedding, in-room safe, desk
Indoor pool
Indoor pool
Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk

Overview of Merchants Manor

Merchants Manor

4 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Social distancing
Western Terrace, Falmouth, England, TR11 4QJ

Explore the area

  • Popular LocationGyllyngvase Beach10 min walk
  • Popular LocationSwanpool Beach13 min walk
  • Popular LocationPendennis Castle3 min drive
  • AirportNewquay (NQY-Newquay Cornwall)39 min drive

Choose dates to view prices

About this area

Falmouth

Located in Falmouth, Merchants Manor is near the beach. Castle Beach and South West Coast Path Section 29 Trailhead are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Gyllyngvase Beach and The Lizard. Ready for a night out? Consider Performance Centre and Tolmen Centre.

What's nearby

  • Gyllyngvase Beach - 10 min walk
  • Swanpool Beach - 13 min walk
  • Pendennis Castle - 3 min drive
  • Enys Gardens - 6 min drive
  • St. Mawes Castle - 48 min drive

Getting around

  • Penmere Station - 9 min walk
  • Newquay (NQY-Newquay Cornwall) - 39 min drive

Restaurants

  • Rastella — 1 min walk
  • Gylly Beach Cafe - 9 min walk
  • Amanzi Restaurant - 10 min walk
  • Fuel - 10 min walk
  • Hunkydory - 10 min walk

About this property

Merchants Manor

Edwardian hotel with free breakfast and restaurant
A restaurant, an indoor pool and a fitness centre are available at this hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a spa tub and a sauna are on-site. All 39 rooms boast private spa tubs, and offer free WiFi and 24-hour room service. Egyptian cotton sheets and electric kettles are standard, as are flat-screen TVs with digital channels.
Merchants Manor offers 39 forms of accommodation with private hot tubs and a safe. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with digital channels. Bathrooms include baths or showers, bathrobes, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • Free full breakfast
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Hot tub

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Library
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Body treatments
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Fireplace in reception

Room amenities

Bedroom

  • Bed sheets
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Private hot tub
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 10:30 PM

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 12 per pet, per night
Dogs welcome
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: GBP 12 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard and Eurocard; cash is not accepted

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Children under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Merchants Manor
Merchants Manor Falmouth
Merchants Manor Hotel
Merchants Manor Hotel Falmouth
Green Lawns Falmouth
Green Lawns Hotel Falmouth
Merchants Manor Falmouth, Cornwall
Green Lawns Hotel Falmouth
Merchants Manor Falmouth
Merchants Manor Hotel
Merchants Manor Falmouth
Merchants Manor Hotel Falmouth

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 22 out of 55 reviews
5 - Excellent 40%
Rating 4 - Good. 22 out of 55 reviews
4 - Good 40%
Rating 3 - Okay. 7 out of 55 reviews
3 - Okay 13%
Rating 2 - Poor. 3 out of 55 reviews
2 - Poor 5%
Rating 1 - Terrible. 1 out of 55 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
Well located hotel, with amenities, free parking and great as a base for exploring Falmouth. However, for the price paid the standards expected fell short of the 4* billing. Staff were extremely polite and conscientious in intention, however fell short on simple tasks (e.g. fulfilling breakfast orders, booking sitting for a cream tea, over-booking the swimming pool, inconsistent turning down of the room). The hotel stay for the value unfortunately leaves you feeling a little short changed. It was a pleasant stay in a fantastic seaside town, but it wasn't a mind-blowing experience.
Stayed 4 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not enough stars
Booked this hotel for a night get away, can't fault the staff or the hotel. Excellent conditions and overall service
Stayed 1 night in Sep 2020

2/5 Poor

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Leaves a lot to be desired for the price we paid for a « comfy  king » with sea view balcony. Bed was poor quality and on wheels, balcony was tiny and sea view non existent. Hot tub in pool was freezing and the wait staff was slow and forgetful. I would not return here.
Stayed 5 nights in Aug 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable clean nice decor. Disappointed with surly nature of one of reception staff. No gluten free bread available. Variable waiting staff sometimes erratic with service but generally good. Would stay again.
Stayed 3 nights in Aug 2019