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"Always clean"

"Breakfast was great good selection. Staff was wonderful. "

"So gross!!! I checked out after 30 minutes. There was black mold on the ceiling in the bathroom. Bodily fluids and or food smeared on lamp, walls, and decorative bedding. Walls needed touch up painting. Lobby perfume was so strong it lingered on me even after leaving. Windows bolted shut so no egress in emergency. Manger said due to booking through Hotels.com she could not refund my night. Hotels.com refused to refund my one night stay saying it was after cancelation time. I explained I have a mold allergy and had images of proof of unsafe conditions. He still refused to refund or transfer me to another property next door. He said I should have done my homework on the property before booking. I said I booked a hotel that Hotels.com rated an 8+. I was in a rush and didn't look for all the 1 star most recent complaints, that is true. After this experience I promise to never use Hotels.com again. I can never recommend their services."

"Wonderful "

"The hotel was great, it was clean and updated. My only complaint would be low water pressure in the shower. Other than that it was a good experience"

"The room was very clean and modern style. Front desk ladies were very friendly. Free breakfast was just muffins and coffee. My hallway was a little stinky but the room smelled ok."

"Our stay was a very brief overnight stay. Room was clean, bed was comfortable, and continental breakfast was good as we started early the next morning."

"I just love this hotel when I get in late"

"The front representatives in particular Jennifer and Miranda have excellent customer service. We really enjoyed the stay and will definitely stay there when we return to Huntsville again. Dr. John "