Cadfarch Holidays from £128

We enjoyed our stay at Brandon Hall Hotel and Spa. On the first day, our room was quiet and comfortable, and the hotel staff we met were all pleasant and very helpful. The spa facilities were good, with the pool, sauna and steam room adding to the enjoyment, though the lockers could use attention. The second day was less relaxing, as a large event caused corridor noise late into the evening. Our pool visit was also disappointing due to disruptive behaviour from leisure members, which the staff member on duty did not manage. This let down the otherwise excellent team. We would re‑visit the hotel, but hope by then it will have had that extra push to improve the overall ambiance of the property, freshening up neglected areas. Also, the leisure facilities need better management and attention, particularly the lockers, so hotel guests can enjoy them properly. Next time, we would check ahead to ensure no major events are scheduled during our stay.

Bernadette at the reception was very helpful and professional. Even the staff in the carpark as well as the male staff doing the maintenance at the lift lobby were very friendly. The bathroom was sparkling clean, no complaints at all.

Hotel was nice, just the rooms need updating.

The breakfast was absolutely delightful. Every morning we looked forward to a tasty, freshly cooked meal. The bed was comfortable, and we were upgraded to a super king bed which was absolutely fantastic! Would highly recommend this hotel!