Eye Holidays from £396

The rooms were clean, but very small (cruise ship size) and worn. Shower leaking out of the door. Worped flooring due to shower leaking. Bathroom and shower were all black in color a very dark. Breakfast at

Me and my family did enjoy our stay . Amazing neighbour. Friendly Staff quiet and clean room.

This hotel has been recently updated with modern appliances and a high-tech feel. The room is spacious by central London standards. Although our room was on the -1 level, we could barely hear the Tube, even at night. There is no front desk, but management responded promptly to our requests via email. The location is very convenient, within walking distance of the British Museum and the Russell Square Tube station. We visited in April and found it to be an excellent value for a short stay in London.

Location of this hotel is very good and overall appearance of lobby and rooms is pleasing. Rooms were equipped with only one towel per guest, one pillow per guest and no additional blankets. Given the price of our stay there, we felt that the amenities provided wereless than adequate. On the second last day of our stay we woke up to find there was no water available. We were unable to shower or flush toilet. Water was not restored until later that evening. Staff provided no assistance or information to guests about what the problem was or when they expected it to be fixed. They just said that we were welcome to go elsewhere if we were annoyed about it. No offer of any form of compensation for inconvenience either. For all of these reasons I would never recommend this particular hotel.