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Reviews of Monroe Motel

2 out of 5
Monroe Motel
20310 Old Owen Road, Monroe, WA

Reviews

7.4

Good

Rating 10 - Excellent. 78 out of 248 reviews" "
Rating 8 - Good. 70 out of 248 reviews" "
Rating 6 - Okay. 60 out of 248 reviews" "
Rating 4 - Poor. 25 out of 248 reviews" "
Rating 2 - Terrible. 15 out of 248 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Deborah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area that I feel safe at
Stayed 1 night in Apr 2024
Response from Manager on 16 Apr 2024
Thanks for staying with us.We appreciate your business!

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and relaxing. Loved being right on the river. Staff was great!
Stayed 2 nights in Mar 2024
Response from Manager on 22 Mar 2024
Thanks for staying with us.We appreciate your business!

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It a little odd on the outside and so is the location, but the rooms are super clean, and cozy. Staff is very helpful as well. I would definitely stay there again
Stayed 2 nights in Jan 2024
Response from Manager on 10 Jan 2024
Thanks for staying with us.We appreciate your business!

4/10 Poor

Gary

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 9 Dec 2023
Thanks for staying with us.We appreciate your business!

8/10 Good

Mitzi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean, owner was so nice. When we drove up I was nervous. Exterior has several trailers that people live in and a couple manufactured houses and they were just a bit run down, but the actual motel buildings were near and tidy. We will be staying here whenever we come to visit my son.
Stayed 1 night in Nov 2023
Response from Manager on 9 Dec 2023
Thanks for staying with us.We appreciate your business!

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect little get away
Stayed 2 nights in Oct 2023
Response from Manager on 7 Nov 2023
Thanks for staying with us.We appreciate your business!

10/10 Excellent

Steven

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A decent locally owned motel. Great value and great service. I do recommend.
Stayed 1 night in Oct 2023
Response from Manager on 31 Oct 2023
Thanks for staying with us!We appreciate your business..

10/10 Excellent

Theresa

Stayed 1 night in Oct 2023
Response from Manager on 27 Nov 2023
Thanks for staying with us.We appreciate your business!

6/10 Okay

Eva

Stayed 1 night in Oct 2023
Response from Manager on 7 Nov 2023
Thanks for staying with us.We appreciate your business!

6/10 Okay

Jesse

Liked: Staff & service
Disliked: Property conditions & facilities
Overpriced
Good service but the room smelled like mildew and unpainted drywall patch in the bathroom. Not worth 155 a night, maybe 85
Stayed 1 night in Sep 2023
Response from Manager on 31 Oct 2023
Thanks for staying with us!We appreciate your business..

10/10 Excellent

theresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars-Spacious, clean, updated rooms
The room was quite large with 2 double beds, couch, end tables, fridge , microwave and lots of space. Very spacious with a sliding glass door that led to the covered patio. We also spent time at the creek watching the Salmon, added bonus for us. Great place if you have kids to run around. The owners were also very accommodating as we were early. We will definitely be back! I just wish we had more tome there as we were there for a wedding.
Stayed 1 night in Sep 2023
Response from Manager on 31 Oct 2023
Thanks for staying with us!We appreciate your business..

10/10 Excellent

Allen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not much to look at as you drive up, but room was excellent. Very clean. Nicely appointed.
Stayed 1 night in Sep 2023
Response from Manager on 11 Sept 2023
Thanks for staying with us.We appreciate your business!

8/10 Good

Steven

Travelled with family, Business traveller
Liked: Staff & service
Quaint older motel. Will likely stay again.
Stayed 1 night in Sep 2023
Response from Manager on 7 Sept 2023
Thanks for staying with us.We appreciate your business!

8/10 Good

casey

Travelled with partner
Liked: Staff & service
Monroe Motel is a simple, straightforward lodging solution, sharing a lot with a trailer park. The normal little signs of age and austerity (moldy grout in shower, no deadbolt or chain door locks, no counter in bathroom for toiletries) are present, but staff was exceedingly friendly and helpful, TV had a bunch of channels, bed was comfy, and our room had a window unit A/C which more than sufficed to keep us comfortable. This is a small town motel, and it feels like a small town motel. I would definitely stay here again.
Stayed 3 nights in Jul 2023
Response from Manager on 3 Aug 2023
Thanks for staying with us.We appreciate your business!

10/10 Excellent

marcy

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
My room was immaculate and comfortable, and opened onto a nice big lawn area with a creek. Also the property manager was very helpful and knows a lot about the area. Highly recommend a stay in this classic mom and pop hotel. Great bargain.
Stayed 1 night in Jul 2023
Response from Manager on 20 Jul 2023
Thanks for staying with us.We appreciate your business!

8/10 Good

Richard

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 2 nights in Jul 2023
Response from Manager on 11 Jul 2023
Thanks for staying with us.We appreciate your business!

10/10 Excellent

Angela

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the motel. The room had very comfy beds and plenty of space, the river right behind the room is very nice. The only drawback is there is no A/C available, and it was 80 degrees this weekend, we opened a window at night but it was still very hot inside our room. Other than that it's close to everything, staff is friendly, pets welcome. We would definitely stay there again, just not in hot weather.
Stayed 2 nights in Apr 2023

10/10 Excellent

Terris

Stayed 2 nights in Apr 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean, quiet convenient
Stayed 2 nights in Apr 2023
Response from Manager on 14 Apr 2023
Thanks for staying with us.We appreciate your business!

8/10 Good

Timothy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, nice bed. It’s a bit out of date, old, but I think it sort of added to its charm. It’s appears to be part of a trailer park which seemed odd, but it was nice and quiet.
Stayed 1 night in Feb 2023
Response from Manager on 20 Feb 2023
Thanks for staying as our guest.We appreciate your business!

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, room was clean, bed very comfortable. I will stay here again next time I am in town.
Stayed 3 nights in Sep 2022
Response from Manager on 12 Sept 2022
Thanks for staying with us.We appreciate your business!

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased!
The room was great! There was plenty of room for the 3 of us, yard and creek in the back with direct access from our room, paved walkway along the back with chairs provided by the hotel, and in a quiet area. Staff was friendly and helpful. Free parking was provided at our room door. No disturbances of any kind.
Stayed 2 nights in Aug 2022
Response from Manager on 22 Aug 2022
We are pleased that you enjoyed your stay.Thanks again

4/10 Poor

Karen

Disliked: Property conditions & facilities, room comfort
It was a very hot day when I was staying at the motel. The room did not have air conditioning. Also the shower faucet did not function correctly-it was either scalding or ice cold and no in between. Will not return
Stayed 1 night in Jul 2022
Response from Manager on 29 Jul 2022
Thanks for staying with us. We appreciate your business! Sorry for the shower plumbing issue.

10/10 Excellent

MAURICE

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, friendly check-in, and the room opened onto a small patio with chairs and a wide green lawn bordering a creek. Lovely stay.
Stayed 1 night in Jul 2022
Response from Manager on 25 Jul 2022
Thanks for staying with us. We appreciate your business!

10/10 Excellent

Vicki

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent place for its value...
Stayed 4 nights in Jul 2022
Response from Manager on 16 Jul 2022
Thanks for staying with us. We appreciate your business!

6/10 Okay

Maria

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
We arrived around 2:35 or so we got keys went inside and the room had not been cleaned full garbage cans, beds were messy and dirty towels on the bathroom floor used soap in the tub. It was obvious that housekeeping had not been in. I called the number and they cleaned it up I was on my way to an event so I was not going to need the room right away so when I got back it was tidy. Just something that I had never experienced but the man who answered was nice. The room was descent for the price and near the event and shopping centers very convinient and quiet.
Stayed 1 night in Jul 2022
Response from Manager on 6 Jul 2022
Thank you for staying with us. We appreciate your business!

6/10 Okay

Diane

Stayed 2 nights in Jun 2022

10/10 Excellent

Tim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun place with a babbling brook behind it. Very helpful staff!
Stayed 1 night in Jun 2022
Response from Manager on 27 Jun 2022
Thanks for staying as our guest. We appreciate your business!

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and clean.
Stayed 2 nights in Apr 2022
Response from Manager on 2 May 2022
Thanks for staying with us. We appreciate your business!

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service
Good: It was clean and quiet with a stream behind the room. The manager was very nice and helpful. Good bed, linens and towels. Not so good: They just need more money to paint and get rid of old carpets. It's not pretty to drive into because it's also a trailer park, but it's a well maintained, improving property. Well go back.
Stayed 2 nights in Apr 2022
Response from Manager on 26 Apr 2022
Thanks for staying with us. We appreciate your business!

10/10 Excellent

RONALD

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, lighting could be better.
Stayed 5 nights in Apr 2022
Response from Manager on 12 Apr 2022
Thanks for staying with us. We appreciate your business!

8/10 Good

patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff for our late arrival. Incredible location next to a creek. So quiet we slept comfortably and deeply.
Stayed 1 night in Mar 2022
Response from Manager on 1 Apr 2022
Thanks for staying with us. We appreciate your business!

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a late check in. They were very accommodating. The stay was quiet and enjoyable.
Stayed 2 nights in Mar 2022
Response from Manager on 30 Mar 2022
Thanks for staying with us. We appreciate your business!

8/10 Good

ELEANOR

Travelled with partner
Liked: Cleanliness, staff & service
Close to town and restaurants and grocery stores.
Stayed 2 nights in Mar 2022
Response from Manager on 19 Mar 2022
Thanks for staying with us. We appreciate your business!

6/10 Okay

William

Liked: Staff & service
Disliked: Property conditions & facilities
Give it a pass
This place is literally right in the middle of a low rent trailer park. Shame on me for not looking at street view. At first glance the room was not bad, until I noticed the clean but stained linen on the bed, dirty tile in the bath, and the pealing paint in the shower. Price point is not that much lower than much better nearby accommodations so next time I will pass.
Stayed 2 nights in Feb 2022
Response from Manager on 21 Feb 2022
Thanks for staying with us. We appreciate your business!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a good stay
Classic 1950's or so hotel. quiet, comfortable, close to where I needed to be. No issues for me the two nights I was there..
Stayed 2 nights in Jan 2022
Response from Manager on 31 Jan 2022
Thanks for staying with us. We appreciate your business!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2022
Response from Manager on 15 Jan 2022
Thanks for staying with us. We appreciate your business!

10/10 Excellent

Diane

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean room on quiet property. The check=in person could have been friendlier but all in all a good stay.
Stayed 2 nights in Dec 2021
Response from Manager on 5 Jan 2022
Thanks for staying with us. We appreciate your business!

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Manager on 28 Dec 2021
Thanks for staying with us. We appreciate your business!

10/10 Excellent

Kelli

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, comfy bed, cozy little room
Stayed 1 night in Dec 2021
Response from Manager on 13 Dec 2021
Thanks for staying with us. We appreciate your business!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2021
Response from Manager on 1 Nov 2021
Thanks for staying with us. We appreciate your business!

8/10 Good

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Manager on 5 Oct 2021
Thanks for staying with us. We appreciate your business!

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Served its purpose
We stayed for two nights. We all slept well and had a great time exploring the surrounding areas. The motel has been there for a long time - decades. And, it shows. At least in our room it did. This isn't all bad. 1970s decor (or earlier) is OK. But, there is no AC. And, the carpet in our room needed replacing, badly. No matter what attempts to clean are made that carpet is beyond help. That said, the motel served its purpose. You can tell the motel once had a heyday - the creek running out back is still pretty nice.
Stayed 2 nights in Sep 2021
Response from Manager on 7 Sept 2021
Thanks for staying with us. We appreciate your business!

10/10 Excellent

Thomas Charles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value!
Stayed 1 night in Aug 2021
Response from Manager on 30 Aug 2021
Thanks for staying with us. We appreciate your business!

8/10 Good

WILLIAM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good!
good!
Stayed 2 nights in Aug 2021
Response from Manager on 15 Aug 2021
Thanks for staying with us! We appreciate your business.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My flight got in several hrs after office hrs closed. They had someone waiting to give me my key. Nothing but polite and friendly. I will definitely stay there again on my next visit.
Stayed 3 nights in Aug 2021
Response from Manager on 13 Aug 2021
Thanks for staying with us. We appreciate your business!

8/10 Good

Chance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2021

2/10 Terrible

Jacob

Stayed 2 nights in Jul 2021

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Enjoyed my stay here. No issues at all really. Would stay here again if I needed to. Just make sure you get some snacks and drinks for the night at a store down the street especially if you don’t have a rental vehicle. I walked myself at 30 and enjoyed the night walk, but if you don’t much enjoy walking at night for about a quarter mile you should stock up early. Otherwise, really nice place and stay.
Stayed 4 nights in Jul 2021
Response from Manager on 26 Jul 2021
Thanks for staying with us! We appreciate your business.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Close to Mine street and restaurants. Very friendly and helpful manager.
Stayed 1 night in Jul 2021
Response from Manager on 9 Jul 2021
Thanks for staying with us. We appreciate your business!