Title: Phoenix Inn Suites Eugene Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=602875&destination=Eugene%2C+Oregon%2C+United+States+of+America&selected=451288&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Phoenix Inn Suites Eugene Comfortable accommodations near Hayward Field offer modern amenities including an indoor pool and fitness center for travelers seeking convenience ## Photo gallery for Phoenix Inn Suites Eugene ![Lobby sitting area - Phoenix Inn Suites Eugene (Eugene)](https://images.trvl-media.com/lodging/1000000/460000/451300/451288/01f59207.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area - Phoenix Inn Suites Eugene (Eugene)](https://images.trvl-media.com/lodging/1000000/460000/451300/451288/5ee612cc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 2 Queen Beds | Premium bedding, desk, blackout curtains, iron/ironing board - Phoenix Inn Suites Eugene (Eugene)](https://images.trvl-media.com/lodging/1000000/460000/451300/451288/2f96d450.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Phoenix Inn Suites Eugene (Eugene)](https://images.trvl-media.com/lodging/1000000/460000/451300/451288/0a44830a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, outdoor pool - Phoenix Inn Suites Eugene (Eugene)](https://images.trvl-media.com/lodging/1000000/460000/451300/451288/b3683d9e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Phoenix Inn Suites Eugene is in the heart of the city, offering practical comforts. Relax by the lobby fireplace or keep fit in the gym. Enjoy to-go breakfast, dry cleaning, free WiFi, and self-parking for a hassle-free stay. ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Breakfast included - Parking included - Free Wi-Fi - Air-conditioning - Gym ## Room options ### Check availability for these dates Tonight [Mar 30 - Mar 31](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=451288&PinnedHotelID=451288&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=451288&PinnedHotelID=451288&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 31 - Apr 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=451288&PinnedHotelID=451288&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=451288&PinnedHotelID=451288&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=451288&PinnedHotelID=451288&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=451288&PinnedHotelID=451288&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=451288&PinnedHotelID=451288&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=451288&PinnedHotelID=451288&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ### View all photos for Standard Room, 1 King Bed ![Standard Room, 1 King Bed | Premium bedding, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/460000/451300/451288/07906cc3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed - Sleeps 3 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds ![Standard Room, 2 Queen Beds | Premium bedding, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/460000/451300/451288/2f96d450.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds - Sleeps 5 - 2 Queen Beds ## You may also like Ad ![Dinner served, American cuisine, al fresco dining ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/2600/2542/23b8d013_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Valley River Inn Eugene - Pool - Pet-friendly - Kids’ pool - Parking included 9.4 Exceptional 1,541 reviews £102 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Eugene-Hotels-Valley-River-Inn.h2542.Hotel-Information?chkin=2026-3-31&chkout=2026-4-1&rm1=a2®ionId=602875&destination=Eugene&destType=MARKET&latLong=44.049919,-123.091904&searchId=e1c7130c-2e92-4baf-b707-093f821c209c&top_cur=GBP) Ad ![Free buffet breakfast ](https://images.trvl-media.com/lodging/1000000/20000/14100/14020/43c7c27b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### La Quinta Inn & Suites by Wyndham Springfield Springfield - Pool - Breakfast included - Pet-friendly - Parking included 9.2 Wonderful 1,309 reviews £79 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Eugene-Hotels-La-Quinta-Inn-Suites-By-Wyndham-Springfield.h14020.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=602875&destination=Eugene&destType=MARKET&latLong=44.049919,-123.091904&searchId=e1c7130c-2e92-4baf-b707-093f821c209c&top_cur=GBP) Ad ![Lobby](https://images.trvl-media.com/lodging/2000000/1860000/1856000/1855957/62af11d3.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Eugene - Springfield by IHG Springfield - Pool - Breakfast included - Pet-friendly - Parking included 9.4 Exceptional 1,175 reviews £90 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Eugene-Hotels-Holiday-Inn-Express-Eugene-Springfield.h1855957.Hotel-Information?chkin=2026-4-12&chkout=2026-4-13&rm1=a2®ionId=602875&destination=Eugene&destType=MARKET&latLong=44.049919,-123.091904&searchId=e1c7130c-2e92-4baf-b707-093f821c209c&top_cur=GBP) Ad ![Bar (on property)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/32000000/31930000/31925300/31925221/216f87af_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Graduate by Hilton Eugene Downtown Eugene - Pool - Pet-friendly - Free Wi-Fi - Restaurant 9.0 Wonderful 1,002 reviews £118 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Eugene-Hotels-Graduate-Eugene.h31925221.Hotel-Information?chkin=2026-4-12&chkout=2026-4-13&rm1=a2®ionId=602875&destination=Eugene&destType=MARKET&latLong=44.049919,-123.091904&searchId=e1c7130c-2e92-4baf-b707-093f821c209c&top_cur=GBP) Ad ![BBQ/picnic Area](https://images.trvl-media.com/lodging/1000000/570000/569400/569306/d0fe6994.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Residence Inn Eugene Springfield Cal Young - Breakfast included - Pet-friendly - Free Wi-Fi - Air-conditioning 9.0 Wonderful 195 reviews £155 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Eugene-Hotels-Residence-Inn-Eugene-Springfield.h569306.Hotel-Information?chkin=2026-4-12&chkout=2026-4-13&rm1=a2®ionId=602875&destination=Eugene&destType=MARKET&latLong=44.049919,-123.091904&searchId=e1c7130c-2e92-4baf-b707-093f821c209c&top_cur=GBP) Ad ![Lobby](https://images.trvl-media.com/lodging/51000000/50710000/50706500/50706495/f25fd027.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Tru By Hilton Eugene, OR Glenwood - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 9.0 Wonderful 619 reviews £102 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Eugene-Hotels-Tru-By-Hilton-Eugene.h50706495.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=602875&destination=Eugene&destType=MARKET&latLong=44.049919,-123.091904&searchId=e1c7130c-2e92-4baf-b707-093f821c209c&top_cur=GBP) Ad ![Iron/ironing board, free WiFi, bed sheets](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3180000/3173300/3173213/383004f6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Budget Lodge Eugene Bethel-Danebo - Parking included - Free Wi-Fi - Air-conditioning - Laundry room 8.4 Very good 408 reviews £76 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Eugene-Hotels-Budget-Lodge-Eugene.h3173213.Hotel-Information?chkin=2026-3-31&chkout=2026-4-1&rm1=a2®ionId=602875&destination=Eugene&destType=MARKET&latLong=44.049919,-123.091904&searchId=e1c7130c-2e92-4baf-b707-093f821c209c&top_cur=GBP) Ad ![Vending machine](https://images.trvl-media.com/lodging/1000000/1000000/996200/996112/7b6bd866.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motel 6 Eugene, OR - South Springfield Eugene - Pool - Pet-friendly - Parking included - Free Wi-Fi 6.8 1,002 reviews £55 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Eugene-Hotels-Motel-6-Eugene.h996112.Hotel-Information?chkin=2026-3-31&chkout=2026-4-1&rm1=a2®ionId=602875&destination=Eugene&destType=MARKET&latLong=44.049919,-123.091904&searchId=e1c7130c-2e92-4baf-b707-093f821c209c&top_cur=GBP) Ad ![Vending machine](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/1000000/996400/996381/044ddc9c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motel 6 Springfield, OR - Eugene North Springfield - Pet-friendly - Parking included - Free Wi-Fi - Laundry room 6.6 1,504 reviews £49 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Eugene-Hotels-Motel-6-Springfield.h996381.Hotel-Information?chkin=2026-4-12&chkout=2026-4-13&rm1=a2®ionId=602875&destination=Eugene&destType=MARKET&latLong=44.049919,-123.091904&searchId=e1c7130c-2e92-4baf-b707-093f821c209c&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FEugene-Hotels-Phoenix-Inn-Suites-Eugene.h451288.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FEugene-Hotels-Phoenix-Inn-Suites-Eugene.h451288.Hotel-Information) ## About the area Located in Eugene, Phoenix Inn Suites Eugene is in the business district and near a train station. Meadowlark Prairie and Willamette Daisy Meadow reflect the area's natural beauty and area attractions include Museum of Natural and Cultural History and John G. Shedd Institute for the Arts. Looking to enjoy an event or a game? See what's going on at Hayward Field or Autzen Stadium. Relax and indulge in the area's winery tours and health/beauty spas, or seek out an adventure with hiking/biking trails nearby. [Visit our Eugene travel guide](https://www.expedia.co.uk/Eugene.dx602875) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C44.04945%2C-123.07956&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7KmMHGHXCbQO93ZI9rGTHfxKeDw=) 850 Franklin Blvd, Eugene, OR, 97403 ### What's nearby - ![Johnson Hall Administrative Building University of Oregon](https://images.trvl-media.com/place/6078435/1b35cb5a-cbe6-41ae-9c0b-615a0796b8dc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) University of Oregon 4 min walk \- 0.3 miles - Bushnell University 2 min walk \- 0.1 miles - Hayward Field 12 min walk \- 0.7 miles - 5th Street Market 12 min walk \- 0.7 miles - Autzen Stadium 17 min walk \- 0.9 miles ### Getting around - Eugene Station 18 min walk - Eugene, OR (EUG) 23 min drive ### Restaurants - McDonald's 4 min walk - T4 10 min walk - The Duck Store 6 min walk - The Dough Co. 8 min walk - Dave's Hot Chicken 6 min walk ## About this property ### Phoenix Inn Suites Eugene Hotel near University of Oregon Close to Hayward Field and Autzen Stadium, Phoenix Inn Suites Eugene provides free on-the-go breakfast, dry cleaning/laundry services and a fireplace in reception. In addition to a gym and a business centre, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An indoor pool and an outdoor pool - Free self-parking - A front desk safe, free newspapers and luggage storage - A lift, meeting rooms and a 24-hour front desk Room features All 95 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and free newspapers. More amenities include: - LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and shower/bath combinations - 32-inch LCD TVs with cable channels - Fridges, microwaves and free infant beds ## Similar properties ![Lobby lounge](https://images.trvl-media.com/lodging/1000000/30000/22900/22868/23837606.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hayward Inn East University - Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 2,940 reviews £68 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=22868&PinnedHotelID=22868&HadPinnedHotel=true®ionId=-1&adults=2) ![Dinner served, American cuisine, al fresco dining ](https://images.trvl-media.com/lodging/1000000/10000/2600/2542/cdab6333.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Valley River Inn Eugene - Pool - Pet-friendly - Kids’ pool - Parking included 9.4 Exceptional 1,541 reviews £102 includes taxes & fees 31 Mar - 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Pool - Hot tub - Breakfast included - Pet-friendly 8.8 Excellent 1,003 reviews £80 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=15174&PinnedHotelID=15174&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/108000000/107090000/107089200/107089190/04306088.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TownePlace Suites by Marriott Eugene Eugene - Breakfast included - Pet-friendly - Free Wi-Fi - Air-conditioning 9.6 Exceptional 98 reviews £122 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=107089190&PinnedHotelID=107089190&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/32000000/31930000/31925300/31925221/fe2ca16d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Graduate by Hilton Eugene Downtown Eugene - Pool - Pet-friendly - Free Wi-Fi - Restaurant 9.0 Wonderful 1,002 reviews £118 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=31925221&PinnedHotelID=31925221&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/16000000/15960000/15953500/15953474/23ae7144.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Home2 Suites by Hilton Eugene Downtown University Area Downtown Eugene - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 8.8 Excellent 961 reviews £102 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=15953474&PinnedHotelID=15953474&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/2000000/1070000/1068100/1068093/3d81839e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### University Inn & Suites East University - Pool - Breakfast included - Pet-friendly - Parking included 8.0 Very good 1,544 reviews £66 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=1068093&PinnedHotelID=1068093&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/540000/537800/537775/bec8ed0e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Quinta Inn & Suites by Wyndham Eugene Harlow - Pool - Hot tub - Breakfast included - Pet-friendly 8.4 Very good 1,288 reviews £87 includes taxes & fees 1 Apr - 2 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=537775&PinnedHotelID=537775&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=451288&PinnedHotelID=451288&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=451288,22868,2542,19218429,14020) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Free on-the-go breakfast available daily 6:30 AM to 10:00 AM - Coffee and tea in common areas ### Things to do - Gym - Indoor pool - Outdoor pool ### Family friendly - In-room cot - In-room microwave - In-room refrigerator - Indoor pool - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - 1,195 square feet of conference space - Business centre - Meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Lift ### More - 1 building - 4 floors - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Free cot - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### Food and drink - Coffee/tea maker - Microwave - Refrigerator - Restaurant dining guides ### More - Air conditioning - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Free daily newspapers - Free local calls - Iron/ironing board - LED lighting - Phone - Window screens ## Policies ### Check-in Check-in start time: 4 PM; check-in end time: 6 AM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 10.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of USD 50 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Rollaway bed fee: USD 10.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Phoenix Inn Suites Eugene Phoenix Inn Suites Hotel Eugene Eugene Phoenix Hotel Phoenix Hotel Eugene Phoenix Inn Suites Eugene Hotel Eugene Phoenix Suites Eugene Phoenix Suites Eugene Eugene Phoenix Inn Suites Eugene Hotel Phoenix Inn Suites Eugene Eugene Phoenix Inn Suites Eugene Hotel Eugene ## Frequently asked questions ### Does Phoenix Inn Suites Eugene have a pool? ### Is Phoenix Inn Suites Eugene pet-friendly? ### How much is parking at Phoenix Inn Suites Eugene? ### What time is check-in at Phoenix Inn Suites Eugene? ### What time is check-out at Phoenix Inn Suites Eugene? ### Where is Phoenix Inn Suites Eugene located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Phoenix Inn Suites Eugene Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.0 Location ### 9.2 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 600 8 - Good 307 6 - Okay 59 4 - Poor 23 2 - Terrible 11 ## Reviews Verified ### 2/10 Terrible #### Verified traveller 22 Jul 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities They canceled my reservation unilaterally. ##### Verified traveller Stayed 1 night in Jul 2021 Verified ### 2/10 Terrible #### Verified traveller 19 Jul 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities They place is out of business but Expedia took our reservation anyway. There were no other hotels, so we had no place to stay. ##### Verified traveller Stayed 1 night in Jul 2021 Verified ### 8/10 Good #### Robert 12 Jul 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel is clean, comfortable and located close to campus. Only drawback is it is next to a railyard and trains run all night and it is loud. ##### Robert Stayed 1 night in Jun 2021 Verified ### 10/10 Excellent #### Verified traveller 9 Jul 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A older property. The property needs to be updated. ##### Verified traveller Stayed 5 nights in Jun 2021 Verified ### 10/10 Excellent #### Verified traveller 5 Jul 2021 Liked: Cleanliness, staff & service, property conditions & facilities Great location! Nice Staff ##### Verified traveller Stayed 2 nights in Jun 2021 Verified ### 10/10 Excellent #### Barbara 29 Jun 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice room no daily service during COVID. IT WOULD HAVE BEE GOOD TO HAVE A WAY TO DISPOSE OF TRASH ETC EVERY DAY. NICE LOCATION ##### Barbara Stayed 3 nights in Jun 2021 Verified ### 10/10 Excellent #### Verified traveller 23 Jun 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to U of O campus and near the Interstate for easy access. ##### Verified traveller Stayed 1 night in Jun 2021 Verified ### 10/10 Excellent #### Verified traveller 19 Jun 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice room. Front desk very accommodating ##### Verified traveller Stayed 1 night in Jun 2021 Verified ### 10/10 Excellent #### Verified traveller 14 Jun 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is great. I stayed there to visit my sons when they attended U of O. Super convenient to their homes. This trip was for graduation and I was in charge of appetizers for the party, which I had to do in the hotel room. The housekeeping staff were amazingly helpful in getting me situated to prepare my charcuterie boards (done individually in cups). Needless to say, I needed lots of supplies and they were creative in helping me. They went over and beyond!! Thank you so much!! ##### Verified traveller Stayed 3 nights in Jun 2021 Verified ### 10/10 Excellent #### Michelle 11 Jun 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ideal location Great location & friendly staff. Perfect spot for us! ##### Michelle Stayed 4 nights in Jun 2021 Verified ### 10/10 Excellent #### Edward 7 Jun 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great place. Sorry to hear it’s closing. ##### Edward Stayed 2 nights in Jun 2021 Verified ### 8/10 Good #### Julie 7 Jun 2021 Liked: Cleanliness, staff & service, room comfort #### Nice hotel Everything was great. The staff was very friendly. However the hotel rooms are due for an update. ##### Julie Stayed 1 night in Jun 2021 Verified ### 10/10 Excellent #### Verified traveller 1 Jun 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Coby on the night staff was really helpful when we came in. The rooms were clean and the perfect size for our family. On the down side, because of the pandemic, the food was bagged and disappointing, but I guess there aren't many things that taste good bagged. Overall, this is the place we'd stay next time we're staying in Eugene. ##### Verified traveller Stayed 1 night in May 2021 Verified ### 2/10 Terrible #### Verified traveller 26 May 2021 Disliked: Staff & service We live within a 50 mile radius of the hotel that we booked online. We had spent the evening out late for a family birthday and we needed a nice place to crash. I called to confirm the reservation went through and they said it did. Upon arrival we had to be buzzed in and then were turned away after the front desk worker asked where we lived(sweet home) Then he said we don't offer rooms for locals. Needless to say I was pissed ##### Verified traveller Stayed 1 night in May 2021 Verified ### 8/10 Good #### Verified traveller 26 May 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A very nice hotel at a very nice price. You are literally on the beach. Heater wouldn’t come on and staff was very responsive and had it fixed within the hour. I’ll stay there again. ##### Verified traveller Stayed 1 night in May 2021 Verified ### 10/10 Excellent #### Verified traveller 22 May 2021 Liked: Cleanliness, staff & service, property conditions & facilities Very clean and comfortable. ##### Verified traveller Stayed 1 night in May 2021 Verified ### 10/10 Excellent #### Verified traveller 18 May 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The beds were very comfortable, room was very clean! Trains going by did not allow us to have the window open for very long and not at nighttime—too loud! ##### Verified traveller Stayed 3 nights in May 2021 Verified ### 4/10 Poor #### Patrick 17 May 2021 Liked: Cleanliness, room comfort #### Terrible Breakfast—Not much to it! Their breakfast was awful. I got a bagel and a milk. I am a big (not fat) man. I asked for more food like even a piece of fruit or cereal and they answered that they had a limited supply of food. To me it sounded chintzy. I had to go to Starbucks to get breakfast. They should not even be allowed to call this a breakfast. ##### Patrick Stayed 1 night in May 2021 Verified ### 8/10 Good #### Verified traveller 17 May 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff pretty nice, provide what is needed quickly and friendly ##### Verified traveller Stayed 1 night in May 2021 Verified ### 10/10 Excellent #### Wesley 13 May 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice, clean and comfortable Reception friendly and courteous and area very clean. Room and bed very comfortable. We were traveling and there only one night. If in the area again we would arrange another stay. ##### Wesley Stayed 1 night in May 2021 Verified ### 4/10 Poor #### Aaron 11 May 2021 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Very Disappointed We chose the Phoenix Inn every time we visited Eugene multiple times a year over the last 4 years because we had always been treated so great and the accommodations made it worth the price. This time we were severely disapointed. We understand that Oregon has restrictions due to covid but the mask mandate has literally turned everyone into mask police and they were SUPER rude about it. We visited from a state that has had no mask requirement for a long time now so for them to be so rude and put all their focus on us wearing our mask through the lobby was completely uncalled for. It's not like we gathering in a large area like the breakfast room or conference room. It was literally just us "party of 3" walking in from outside to our room and all they cared about was if our mask was "properly" covering our faces through the lobby. They used to have a nice Buffett which is another reason we stayed there, Now the breakfast is just a grab and go bag and they still charge just as much. On our way out, they told us our son was going to be put on the "Can not return" list because he was told to wear a mask too many times. REALLY? I consistently saw people hurrying through the lobby without a mask in hopes of not getting yelled at the entire weekend and he was the one they chose to focus on? All our friends and family stayed at the Phoenix Inn last week per our recommendation and they all felt they were rude to them as well. I'm sad that our friends trusted us with their vacation plan ##### Aaron Stayed 3 nights in May 2021 Verified ### 10/10 Excellent #### Verified traveller 10 May 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly staff and large, clean rooms. ##### Verified traveller Stayed 1 night in May 2021 Verified ### 10/10 Excellent #### Verified traveller 7 May 2021 Liked: Staff & service, amenities, property conditions & facilities Nice hotel in a good central location when staying in Eugene. Also, very clean property and nice staff. ##### Verified traveller Stayed 2 nights in May 2021 Verified ### 6/10 Okay #### Julie 2 May 2021 Liked: Property conditions & facilities, room comfort Disliked: Staff & service #### Rude staff The hotel staff was rude. They said many times “oh you booked on Expedia so...”. I didn’t know hotel.com was Expedia but they actually made me feel bad. I said I called about there being a hot tub and they said sorry we are waiting for chemicals so it’s closed. I said I called before booking (same day) and they said “well you must have spoken to Expedia and we can’t help with false information they give. Really rude. ##### Julie Stayed 1 night in May 2021 Verified ### 4/10 Poor #### Muang 16 Apr 2021 Disliked: Cleanliness, staff & service #### Joint in the Elevator Man at the front seemed fake. Just doing his job. Not everyone can be naturally friendly I guess. He did not say anything else besides “have a good night” every time I walked past. It’s like he didn’t know how to make conversation at all. Which is fine, whatever. But he “forgot” to tell me that you have to fill out a form for your breakfast order. He didn’t say anything about it until I asked. Because of COVID, things are different so I wasn’t sure if they even served breakfast. He also could not show me the direction of our room. So we walked around looking for the room. He acted as if we had been there before knew our way around. Place needs to be updated. I get the old school hotel feel but the shower/bath tub was old. Best part was, I took the elevator at one point and found something that looked like a cigarette butt on the floor in the elevator. Looked closely and it was part of a joint! Weed! Came out and let the man at the front desk know, and it didn’t seem to phase him. I guess it’s normal even thought they don’t allow smoking at the place. ##### Muang Stayed 1 night in Apr 2021 ### Expedia's Latest Trends ### Hotels > - [OYO Hotel St. Helens, OR](https://www.expedia.co.uk/St-Helens-Hotels-Motel-6-Saint-Helens.h4326655.Hotel-Information) > - [The "Big House" with.. 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