Étang de Soustons

Helpful staff and a great breakfast

Wonderful hotel, attentive staff, great location, very good value for a 4/6 bed suite, ideal for a family, spa facilities were excellent, indoor and outdoor pool, less than a ten minutes walk to a fantastic beach, Biarritz only 15 minutes drive away, also local buses just outside of the hotel. Local shops a short walk away. It is located on a golf course, we do not golf but the bonus was that it is set in beautiful grounds.

The first room #16 was totally unacceptable with damp and mold settling around the vent. Not at all what we were expecting. After complaining we were upgraded to the largest room in the hotel which is what we thought we would get in the first place. The best part of the experience was meeting the chef, Olivier Lataste who created sumptuous meals for us.