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"The hotel is exactly as pictured. It is in an excellent location literally 1-2 blocks from the historical sites/neighborhood. The front desk staff are so helpful and friendly. Great breakfast. "

"Hotel management was aware that there is an annual outdoor theatrical performance directly adjacent to the hotel that runs from 22:00-00:30 for a number of days. It was so incredibly loud. Hotel management should have notified guests ahead of time and at least provided earplugs. I had a long day of travel and an early morning appointment. When I called that hotel staff that night and spoke with them the following morning at checkout they made me feel like the problem. That’s not hospitality! They could have offered a change of room, a free breakfast, a late checkout, a partial refund, but no, I was told to call the police and that no one else complained. The quality of staff matters in hospitality. Someone should take a star away from this hotel."