Espaco Zen

I booked Hotel Villa Rica because the rate was reasonable for my stay in Rio. Based on the listing, I wasn’t expecting a luxury hotel, but I was disappointed by the overall condition of the property. The first room I was assigned was spacious, but the bathroom—particularly the shower—did not appear to be thoroughly cleaned, and the furniture was extremely dated and heavily worn. The bed consisted of what felt like a thin mattress topper on a platform and was very uncomfortable. After speaking with the front desk, the staff kindly allowed me to inspect and choose another available room, which I appreciated. Unfortunately, the second room had many of the same issues. Although the bed was an actual mattress, it was exceptionally firm and uncomfortable. The furnishings were again heavily worn, the window would not remain closed, and there was visible mold in the shower. After four nights, I decided to check out early because I simply wasn’t able to get adequate rest due to the bed. The breakfast was very good, and the front desk staff were friendly and accommodating throughout my stay. I also requested a prorated refund for the unused nights. The hotel initially responded promptly through WhatsApp and indicated a refund might be possible, but after Expedia submitted the formal request, communication stopped and the issue remains unresolved. Based on my experience, I cannot recommend this property and would choose to stay elsewhere on a future visit to Rio.

I loved the room view . The breakfast offered was fantastic as well !! As an issue to work on would be the late check out policies . It is said that you pay 50%for a late check out ( until 6pm) which I was willing to do , but even showing the fare published in the hotel site to calculate half of it , they came out with a higher fare in their system and charged me 20% more than I thought I would pay . The lady hotel manager did not have a clear explanation about it , but paying what she said was the only way to extend it . That would be the only negative point I could mention about my stay.

All great