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"Short staffed in all areas of customer service "

"Great location. Unfortunately, the hotel/pool was under construction. However, the alternate pool was beautiful and they provided a shuttle. "

"Yes"

"This hotel is very outdated and run down. The star rating is at best a 2.5 star. We arrived late and the front desk was understaffed. They were doing a great job handling it and were courteous. When we got to our room there were big stains on the chair and the room was not to a clean line standard I would expect from a Hilton property. The hallways are run down and all the doors on our floor looked like someone had been stabbed randomly by something sharp with gouges/holes on the door. A few had been painted over but it wasn't done well. The heating and cooking system is really bad. If you set the temp to above 65 the heat kicked on even though the room temp was 69. So the only way to get air conditioning was to set it at 65 and freeze The water pressure in the shower was also really bad. We got in so late that I didn't have the energy to go down and wait and complain to the front desk, they were understaffed. We were just there overnight and left early. Overall this is a property is in bad need of repair and updating. The lobby looked nice but once you entered the hallways and rooms it was fast downhill. "

"The room was clean but dated. The toilet drained slowly. It stopped draining and we were unable to have maintenance fix it for 12 hours because there was no one there. It was fixed after our second trip to the desk in the morning (once maintenance arrived). The cordless phone didn't actually charge (because there was no cord to plug in the base) so it was basically a throwback to look at from the 90s. Breakfast included was hot and fresh. It was usually eggs, potatoes, and sausage patties. There was also oatmeal, toast, yogurt, cereal and fruit. Parking was easy. Easy location to get to. 200ft to the original Rubio's."

"Very comfortable beds and pillows. Would definitely stay here again."

"The gym, the spa area and the pool were closed during Easter break! We were extreemly disappointed! "

"Breathtaking views, family friendly environment, great place to stay with kids, amazing food at the Oceana restaurant, lovely beach. The only downside is old bathrooms. It really needs a good renovation- a walking shower, new tiles and walls would attract more guests there specially younger generations. "

"Loved the view. Staff great"