Hotel Panorama & Spa

Photo gallery for Hotel Panorama & Spa

Primary image
Indoor pool, open 9:00 AM to 9:00 PM, pool loungers
Indoor pool, open 9:00 AM to 9:00 PM, pool loungers
Indoor pool, open 9:00 AM to 9:00 PM, pool loungers
View from room

Overview of Hotel Panorama & Spa

Hotel Panorama & Spa

4.0 star property

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Carretera de l'Obac, 64, Escaldes-Engordany, AD700

Explore the area

  • Popular LocationCaldea Spa10 min walk
  • Popular LocationPerfume Museum12 min walk
  • AirportAndorra la Vella (ALV-Andorra la Vella Heliport)3 min drive
  • Popular LocationSaint Andrew Church3 min drive

Choose dates to view prices

About this area

Les Escaldes

Located in Escaldes-Engordany, Hotel Panorama & Spa is connected to a shopping centre. Caldea Spa and Pal-Arinsal Ski Resort are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Madriu-Perafita-Claror Valley and Tristaina Lakes. Travelling with kids? Don't miss Naturlandia. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as sledging and ice skating.

What's nearby

  • Caldea Spa - 10 min walk
  • Perfume Museum - 12 min walk
  • Pyrenees Andorra Shopping Centre - 20 min walk
  • Placa del Poble - 2 min drive
  • Saint Andrew Church - 3 min drive

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 36 min drive
  • Barcelona El Prat Airport (BCN) - 151 min drive

Restaurants

  • Delicies Turques - 6 min walk
  • A Casa Canut Hotel Gastronòmic - 9 min walk
  • 120 Andorra - 10 min walk
  • Pizzeria Angelo - 10 min walk
  • Celler d’en Toni - 10 min walk

About this property

Hotel Panorama & Spa

Family-friendly hotel connected to a shopping centre in Escaldes-Engordany with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site.
Hotel Panorama & Spa offers 177 air-conditioned accommodations with minibars and a safe. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Zona Relax. Services include massages. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Languages spoken

Catalan, English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 16 and over; guests must have received complete vaccination at least 14 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 16 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Local area shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 10 for adults and EUR 5 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Restaurant Panoramic
  • Snack-Bar

Things to do

  • Arcade/games room
  • Bike tour information
  • Bike cleaning
  • Bike parking
  • Bike storage
  • Billiards/pool table
  • Electric bike charging stations
  • Fitness centre
  • Table football
  • Full-service spa
  • Indoor pool
  • Sauna
  • Hot tub

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's games
  • Cots/infant beds (surcharge)
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (3444 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Rooftop terrace

Spa

  • Massages
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Communal living room
  • Games
  • Renovated entire property – November 2020
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Heating
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 16 and over; guests must have received complete vaccination at least 14 days prior to check-in

Renovations and closures

The following facilities or services will be unavailable from November 14 2022 to November 15 2022 (dates subject to change):
  • Spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Cots (infant beds) are available for EUR 3.0 per day

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 10 for adults and EUR 5 for children (approximately)
  • Covered self-parking fee: EUR 16 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: EUR 3.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel Panorama Escaldes-Engordany
Panorama Escaldes-Engordany
Hotel Panorama & Spa Hotel
Hotel Panorama & Spa Escaldes-Engordany
Hotel Panorama & Spa Hotel Escaldes-Engordany

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 93 out of 351 reviews
5 - Excellent 26%
Rating 4 - Good. 154 out of 351 reviews
4 - Good 44%
Rating 3 - Okay. 69 out of 351 reviews
3 - Okay 20%
Rating 2 - Poor. 25 out of 351 reviews
2 - Poor 7%
Rating 1 - Terrible. 10 out of 351 reviews
1 - Terrible 3%

3.9/5

Cleanliness

4.0/5

Staff & service

4.1/5

Amenities

3.7/5

Property conditions & facilities

3.9/5

Eco-friendliness

5/5 Excellent

Stayed 7 nights in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Panorama View for sure: but what a car park!
Location ofders glorious views over the city: the car park is HORRENDOUS however & staff became easily frustrated! They did manage the novel social distancing at breakfast very well however!
Stayed 2 nights in Jul 2020