Ermita de Rus

the hotel is central which makes walking places very easy....some a little farther than others. the buffest for breakfast was nice - kids liked it. we had the suite which apparently meant they had the suite plus a 2nd non connected room. so it was sort of weird for us with the kids. we made due. the real issue was the tiny pool for such a large place and it was freezing. no joke - 100 degrees and kids were getting cold. also you would have a bunch of people up there smoking away and drinking out of glass - at the pool. i get the smoking but glass at a pool was always a no no from what i heard. elevators were a little slow. we had a day where our AC went out - took about 3 calls to gt them to fix. they blamed a door not being shut - we check them all multiple times. oh well. would i go back? maybe....it was fine. with kids, id prefer a place with a larger pool that wasnt just sunburnt people smoking around it.

There was a staff desk but I never saw anyone there-but we had no issues. The location was close to metro and grocery store.

Excellent parking nice staff clean throughout